#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(865)609-3603

Rental Center

(865)609-3609

Store Hours

Mon-Wed:
6:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

140 Green Road

Knoxville, TN 37920

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.8 out of 344 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (344)
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Showing 1-30 of 344 reviews
Experience only as good as infromation made available to the customer and the employee
The store was ok, but on the subject of Cub Cadet products, the information was totally lacking and confusing.
by
  • Verified Purchase
Very well trained, friendly and knowledgeable staff
I was looking for a battery powered weed wacker. The associate who helped me knew a great amount about battery powered trimmers. I was able to buy a tool that I was sure was the right one. This Home Depot is always clean and orderly. The associates are always friendly and helpful. The advice they give concerning Home Depot products is always accurate.
by
  • DIY
  • Verified Purchase
  • Recommended
great employees
I love this Home Depot. The employees are friendly and helpful. Very seldom do I have to go to another store to complete my shopping list for items I need for the current project.
by
  • Verified Purchase
  • Recommended
Respects Veterans
When I show my veterans ID, cashier always says "Thank You for your service" and this is very much appreciated. Store Associates assisted me in loading my trailer.
by
  • DIY
  • Verified Purchase
  • Recommended
Good experience
Associate was very helpful in making sure I was aware that the warranty on the fruit trees I purchased was for one year, and told me to keep the email receipt.
by
  • DIY
  • Verified Purchase
  • Recommended
return stile for shopping carts
the needs to be a return stile for shopping carts placed closer to the exit of the store in the parking lot.
by
  • DIY
  • Verified Purchase
  • Recommended
good experience
clean store a little clutter in the aisle to garden center
by
  • DIY
  • Verified Purchase
  • Recommended
Not allergy friendly store
The staff is very friendly and helpful. I have gotten some great deals at Home Depot. Because they allow dogs in the store, it is not a friendly atmosphere for those with allergies or a fear of dogs. A large sign should be put by the entrances that a dog could be found anywhere in the store so shoppers have the option to shop elsewhere.
by
    Good experience
    store was clean and organized. parking lot well lit. items I purchased was in stock and had a good variety to chose from. casher was very pleasant and helpful.
    by
      • Recommended
      Great customer service!
      The customer service is excellent here. They are always so helpful and ready to assist with your shopping.
      by
      • DIY
      • Recommended
      bought lawnmower and 500.00 dollars worth of paint and the associate got me out fast
      as I enterd the store I was gretted and shown the lawnmower I was interested in he showed me the difference between all of the different kinds you had and I was well informed about the kind I bought and then he took me to the paint department where the associate helped me and got me out fast which I nedded to be somewhere else soon
      by
        • Recommended
        Great customer service
        I had to go to Home Depot to buy all my supplies to remodel a bathroom. While shopping around, one of the associates started helping me with a door and noticed I had a cart full of my other items. He offered to take all my items and hold them with the door while I continued shopping for my other items. He consolidated all my items onto one check out card so when I checked out, all the register clerk had to do was scan one card. Everyone was very friendly and helpful and they all worked together as a team, the associate in flooring, paint and the front check outs were all talking to each other helping me get the best experience. They made my trip so easily. I was really dreading going but their help made my trip so easy I was so happy! Thanks Home Depot!
        by
        • DIY
        • Recommended
        Great store with very knowledgeable employees, Pet friendly. Always greeted with a smile
        When purchasing lumber staff assist with loading and making cuts that I need with large pieces of wood.
        by
        • DIY
        • Recommended
        tool rental
        needed to rent a drill to do a job on my car, the rental process was easy and quick.
        by
        • Pro
        • Recommended
        Women shop for building products and tools and Home Depot knows this!!!!
        Spent a lot of time today in your store just looking at where everything is located and was asked several times if I needed help. I explained to one associate what I was doing and he told me to take all the time I needed. I made the decision to NEVER shop at your competition (across Chapman Highway) again after I witnessed a sales associate ridicule a person over a can of paint. Thanks to all associates for how nice, friendly and helpful you have been every time I have been in your store.
        by
        • DIY
        • Recommended
        Great
        The associates were very helpful in helping me find the products I needed. They also assisted me with making a key without me having to ask for assistance.
        by
        • Pro
        • Recommended
        Helpful staff
        What sets this store apart is the ever present and very helpful employees. Customer service is often lacking in stores these days, but not at Home Depot. Every visit I am greeted and offered help. Thank you!
        by
        • DIY
        • Recommended
        Fun
        Had a great time,Was in early before it was packed.
        by
          • Recommended
          Respect fo rVeterans
          I appreciate it when the cashier thanks me for my military service. Not enough stores do this, but I am always thanked at this Home Depot.
          by
          • DIY
          • Recommended
          Terrific!!!!!!
          The store we pretty clean and clear of latter's and things of that sort. Multiple assistance was given and found things easily!!!
          by
            • Recommended
            was very pleased with employees
            i was very pleased with the help i received in the garden dept
            by
              • Recommended
              Great Store Experience
              The associate that assisted us was extremely knowledgeable, helpful and friendly. The product that we wanted was in stock and easy to purchase. I am encouraged by my experience to shop there again.
              by
                • Recommended
                Great place to shop for appliances
                I was very pleased by the help I received from the Appliance area manager, John. On my initial visit I was very unsure what features I wanted, and unaware of new advances in technology. He took time to show us the options, and explain why some of the new advances were definite improvements over what we were used to on the old appliances (change is scary!). An excellent retail experience overall.
                by
                • DIY
                • Recommended
                A Wonderful Store to Visit!
                I'm a student at the University of Tennessee and time is precious. I went in with one purpose and I was delighted with the speedy assistance I received from the moment I walked in the door! They helped me right away and knew all the answers to my questions. I got in and out very quickly with everything I needed just right! I would recommend going to the location to anyone and I will definitely be going there for any future projects I have!
                by
                  • Recommended
                  Great value in home improvements
                  I have used Home Depot to save money on building materials for some time. They have options like the clearance items to add value to your shopping experience.
                  by
                  • Pro
                  • Recommended
                  Unexpected Friendliness!
                  Someone offered to help me as soon as I came through the door then another employee offered help within 5 minutes.I checked out in Lawn and Garden Dept. Where I was treated as if I were a friend by the cashier.She really seemed to want to help me although it was a cold dreary day.Unknown to cashier,I was buying flowers for funeral of close family so I was heartbroken. Her friendly attitude was much appreciated!
                  by
                  • DIY
                  • Recommended
                  Exceptional Store
                  The store is always clean...associates are always available to assist with any needs or loading...merchandise is very easy to locate.
                  by
                  • DIY
                  • Recommended
                  it was a fun visit,as always
                  the store is always clean. the employes are friendly and helpful. I love home depot
                  by
                  • DIY
                  • Recommended
                  Awesome overall experience
                  The store was exceptionally clean,every associate was very helpful.we had no trouble finding the items we needed,our exchange was handled promptly,efficiently.As we were on the way in the gentlemen at the door,helped to direct us to the return desk,and wished us a great weekend ,as we left.I have worked in retail for almost 50 years,it is really great to be appreciated
                  by
                    • Recommended
                    Tools
                    Good price, tools, lumbers, mulches, sands and electrics
                    by
                      • Recommended
                      Showing 1-30 of 344 reviews

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