Reviews for SW Bakersfield #6687

I’m a general contractor and comes in every single day , So upset at this store customer service Sad that is the only store close to my projects But employees are really insufficient and uncompetitive

Good

Melissa was the best! She helped me so much to get the right door and even help me get more credit to purchase the door! She was extremely helpful and if you ever need any kind of door window or garage doors you should definitely go see her.

Friendly helpful service the associates was very knowledgeable about the product that they were assisting me with.

The store was very clean and worker were helpful and friendly

Cashier Jeshua very friendly and knowledgeable.

This store was clean and the associates were actually happily available to help you find your products.

Difficult to get assistance. Does not accept military discount on a daily basis.

Home Depot is the SUPERSTAR of home improvement stores. I have been to ALL of them!! I own 8 residential rental properties and one commercial. I do all my own repairs and upgrades. I am at Home Depot most every day it seems!! Great people!! I just visited relatives in New York a week ago......hahahaha!! I had to check out THEIR Home Depot Store!! The had a 40volt Leaf Blower that I have been dreaming about on SPECIAL. SUCH A GREAT PRICE!! Hahahahahaha!! I BOUGHT it and carried it back on the AIRPLANE to California where I live!! Flight attendant had NEVER seen a leaf blower as carry on!! Hahahahaha!! I saved like 30% over the California price!!

I enjoyed the store, it was clean and the clerks were helpful.

everyone of the employees seem to bend over backwards to help you...all you have to do is look confused...ha easy for me.

Great customer service

Employees are friendly and willing to help me find whatever I may be looking for each time I am in need of something for my DIY projects. Also give alternate suggestions when needed.

Can’t stay away from Homedepot!!

03/25/19 between 230 and 3pm I went to go get a key drilled at Home Depot on Gosford. I waived down five different employees, and was told "I'll get someone to help you" as they walked away. Eventually I walked over to the paint aisle where I saw 2 employees, I asked Brian and Josh politely while they were in the middle of a personal conversation to help me drill my key. Both Brian and Josh rolled their eyes and they told me they were going to send someone over. After about 20 minutes of the same, I decided to approach the guy on register and asked him to please help me out, he finally reached out to Rob (one of the guys that earlier had walked away saying he'd get some one to help me). Rob apologized and said that everyone that had been there calling out for assistance could have easily drilled out the key for me. I waited 20 minutes and spoke to seven different employees to have a key drilled out - something that took no more than 2 minutes. This store is a joke.

Always find what we need and get the assistance if that's needed!

I recently shopped in there's Southwest Home Depot store. 4700 Gosford Road Bakersfield California 93313. I had lost my wallet in a handicap cart, and was unaware of it for a few hours. A customer had brought it to the service desk, and dropped it off with Greg, Rochelle, and Shannon. I want to give out a kudos to these three commendable employees, And thank the management for being professional. It ment so much to me. Exceptional work. God bless your whole store. Thank you from the bottom of my heart, Georgette Shugarts

Employees are always very kind nd helpful when I have questions.

store almost always very clean,employees will always help you find the product your looking for.

Excellent customer service

This store needs to hire employees who are there to assist customers not be rude and walk around with their hands in their pockets or on cell phones. This location only has self checkout open and rarely the lumber register open for lumber or large purchases only. Self Checkout has cashiers who are NOT willing to assist the customers and Jackie acts as though you are bothering her when the register requests for approval from a store associate. For employee' wife's (at this location) to not be able to get someone to help them is surprising, I wonder how bad a customer who doesn't know anyone deals with...

Thank you for encouraging your associates to be friendly and ready to help! My experience at Home Depot is always great, I don't need to go anywhere else!

Employees are not aware of stock locations, grills are incorrectly priced, customer service was not able to complete a transaction with a coupon by manually entering the card number

If you need anyone to help you this Christmas that is cheerful and amazing, ask for Priscilla every time. She made our day!!

Store is generally clean. Some of the younger employees need to make sure they follow what Home Depot teaches you about how to treat customers

Will never shop this store again. Couldn’t get assistance and then was accused of stealing 3 6ft tables as I was leaving the store.

Customer service was great, got the little added attention I needed.

Excellent customer service. Helpful & Friendly...

I like to go to this store because employees are willing to help any time.

Consistently knowledgeable and friendly service above and beyond expectations.