Reviews for Scottsdale-Shea #420

This Hoe Depot is GREAT! Every employee extends the needs of the customer. The store is packed with every need for a home.

I am not a review-writer but I do like to give praise for good service. Today, I had a phenomenal experience. I was looking for help finding a couple of things and Kevin Perez offered to help. One of these things I needed was something to secure cabinet access. Kevin was so helpful - and even more meaningful -he was determined to help me find a solution. When the first idea had some risks, he came up with other creative options. He even at one point said he hoped he was not wasting MY TIME. Kevin was a life-saver today, truly. I took a look at the 8 Home Depot Values. Kevin nailed them all.

Most of the employees at this store are super helpful and knowledgeable. Our questions are almost always answered fully and they help us get our home projects done or help us purchase the right appliance for us. Definitely reccommend!

The employees at this store are very knowledgeable about the products and services available. They are very friendly and they take the time to completely explain my purchase.

Everyone that I dealt with at this store was friendly and knowledgeable. They have a very good selection of quality products in every department.

Great customer service. Thanks Steve in lumber....

Andrew in the paint department was very helpful. He persevered until he got the correct formula. Thank you!!

Asssociates helped me find the right tools for the job and knew 100% of what I needed to know, especially in hardware!

This store is closest to my home. Have been going there for 10 years for my primary as well as 7 rentals. They are more friendly and more courteous even compared to other Home Depot stores. I almost always talk to employees and get their advice.

Purchased Bali window blinds at this store. Service in the order process was great and the installation company used by Home Depot does excellent work. Would definitely recommend.

Home Depot at Shea and 90th rock! I worked both with the Manager Mike & Nasser Farrokh were both extremely helpful. I needed to return and purchase new refrigerator.

For the holidays I replaced my 12 yr. broken refrigerator and 21 yr stove.. I would be preparing Thanksgiving Turkey dinner for Friday after Thanksgiving Day. Originally I planned to purchase the appliances after first of the year.. However, due to Covid-19 the 21 family members decided two have two group Thanksgiving dinners on Thursday and Friday. I'd be cooking a Turkey dinner for a group on Friday. Two of the 21 family members would attend both dinner days. Home Depot's Black Friday sale thankfully accommodated availability of appliance purchases plus delivery before thanksgiving.. Happy Thanksgiving and Wonderful Holidays Home Deport.

I give the store an excellent rating because most of the customer service team members and managers in the store attend to customer needs very well. I suggest however that sales team members in the appliance and window treatments department need to be trained and reminded of their customer service responsibilities i.e. to be more attentive to customers.

Of my 72 years, BRANDON, an employee at Home Depot was the most helpful employee ever. I’ve hired hundreds of employees. I only wish I had the opportunity to employ someone like Brandon. I cannot say enough about his helpfulness

Scotty in appliances was very helpful finding a refrigerator to fit my needs.

Many of the washers were missing from display. The one I saw online was not in stock, along with aother one where delivery time was TOO long. Should have quicker delivery options.

Employees are always friendly, professional and most importantly knowledgeable. Shop there several times a month for a variety of products. Appreciate their friendly service and great-full for their Military Discount. Thank you very much Home Depot!

This Home Depot has excellent service. The employees are friendly and quick to assist. In the last year we purchased windows and appliances. We just bought a new dishwasher. For all of our purchases we have been impressed with the in-store service, product delivery and installation. In each instance the store also called to follow-up and make sure all was well. We start with this Home Depot for our home improvement needs.

Great service! Had the rare aplliance in stock that I needed!

The store was very nice and I was able to find the person who was holding an item I needed very fast. It was a very pleasant experience.

Nasser Farrokh assisted me during a recent appliance purchase and I could not be more satisfied. Nasser and his trainee, Scotty, both offered exemplary service. I have already shared Nasser’s contact information with friends who are in the market for new appliances.

Daniel was our cashier on September 18, 2020. He was very helpful and pleasant!!

We have had an ongoing issue with an appliance purchased at your store. Today, the manager took ownership and solved the problem with a fair solution. The remedy is very appreciated.

Good inventory, lot of help available, friendly employees. I go out of my way to get to this store!

Tanya and Nasser went above and beyond to help me get my freezer. Thank you so much.

This store is conveniently located and I love the garden dept. Always a good selection of indoor/outdoor plants & trees. Daniel works in the garden dept and he's a walking index of information. If he doesn't have an answer to your question he'll get someone that does and then check you out with a smile.Customer service has always been FIRST CLASS.

Great, clean store. Helpful and smiling staff that are willing to help. Feels good going in there.

I am a kid in a candy store when I come to Home Depot! I love the employees here, they are there to help when I need it or just a friendly hello if I don't! Thank you for always helping with my home improvement needs!! Megan N.

I went in to get more paint to finish my house project, I needed Behr Ultra Matte (3 gallons). When I went to pick it up after being mixed, I noticed they gave me "Behr Ultra Flat", so I asked about it. The guy behind the counter said "It's the same paint, they just changed the label". So when I got home I checked on-line, and of course, he lied to me. They still make matte, but I suspect he was out, so sold me the flat. Now I have 3 gallons of non-refundable paint costing over $100 that will be a different sheen than what I've already painted. Thanks Home Depot! I will go to a reputable paint store next time I need paint.

Clean and well-maintained store with friendly, helpful associates. Products are stocked and prices very fair.