Reviews for Southeast Des Moines #2104

I can never find someone to help me at Home Depot. This day was similar. But I found Fred. Fred was new to Home Depot but he still tried to help me in getting cut wire. When he didn't know how to do it, he immediately got someone that could help me. He had seen that I had been waiting there A VERY LONG TIME after someone called for help in the store speaker. I just appreciate that this new guy, Fred, was willing to TRY and help and when he couldn't do the job, he went and got someone.

Bri helped me for quite a while with an amazing bright attitude. She is exactly what all customer service reps should be like, and the reason why I will always return to this store.

Chris, Nickole, Kait, and Sean took care of me without hesitation or making me feel like I was a burden. The situation is hard to explain but I was having an issue (no fault of the store) and these guys shared my frustration and took care of it with urgency and a smile! I look forward to shopping there again because of them! Thanks again guys!

This store has the best customer service! They go out of tehir way to help you. WAY better than other local stores. I bought a Traeger grill. They were knowledgeable and helpful and got me exactly what I needed.

I truly wish I could remember the gentleman's name that helped me the other day. He was genuinely happy to be helping customers. He patiently walked me throughout the store ensuring that I had everything on my list for my project. I was utterly impressed! I will be shopping at this location again.

We bought a considerable amount of paint and supplies from the SE 14th Street store in Des Moines and received superb customer service from Lawney in the paint department and cashier Brookelyn. Thank you both!

Super friendly crew with everything I was looking for in stock. Way to go!

Friendly and knowledgeable staff.

Purchased a grill and received service and help easily. Even though it was busy, they weren't to busy to help with questions. Very knowledgeable about their products.

Purchased carpet from Home Depot on SE 14th for a rental. Employees were busy with a remodel but gave us all the time needed will be back for other things.

Lawney makes paint shopping fun! He is well-informed and has a great, positive attitude.

As I shopped for paint , two new hires Justin Kyle Provided customer service unlike what I'm use to of late. While still learning the store find it has all I need at a budget friendly price. Quality products at even homeowner find in their budget.. I'm a contractor need one stop shopping at prices mmy client can afford and does.

Lawney Mullen was the third employee I saw upon my entrie & the first to greet me as well ask if I needed anything. He helped fins what I needed.

Everyone that works at this store will help you, no matter what they're doing at the time. I usually don't feel comfortable in really large stores, but the employees here at great!

Great store with friendly and helpful employees

The worker, Lawney, helped me throughout my entire trip and helped load my wood intro my car even at the end of the night!

Went shopping for new appliances and the service was the best. Found what we need with the friendly and reliable staff that got us a great deal.

Alan and Abel were excellent to work with. They gave amazing customer service and were extremely well trained in loading a half pallet of flooring into the back of my suv. They put safety railing up and Abel was extremely skilled in operating the fork lift. Both were friendly and very pleasant to work with. Not sure what you pay them, but it's not enough!

Tried to get assistance and one employee ignored us. The rest of the employees were much more helpful and helped us select what we needed.

I came into this Home Depot looking to resolve a problem and also pick up some supplies for winter. Each and every employee I encountered today was professional, thoughtful, and friendly. They make shopping at Home Depot a real pleasure.

All the Home Depot associates I encountered were very friendly and helpful. Great job to all especially Bryson

They helped us find the tools we needed and were efficient in checking us out.

What a fabulous shopping experience today. The associates (especially Connie) quickly helped us find the multiple items that we needed.

Employee Lawney went above and beyond to help me. All employees were very helpful.

I'm extremely pleased with the custom blinds I had designed by Shelly ! Perfect fit

I have bought a number of items from this store over this year and keep being drawn back to this store because of this value I feel by the way the people working there treat me. I have also found good price purchases there. Thank them all and tell them to keep up the awesome work. I have many time recommended this store because there is always help near and awesome service rendered.

Looking for working table. Unable to find. Employee, Dayton assisted in finding the reduction we were looking for. Friendly, smart and eager to help. Couldn’t be more impressed in this experience at Home Depot.

I purchased a 40 gallon Rheem elecric water heater to install in my house. I also purchased additional supplies and tools to complete the job. I don't like to do any sort of plumbing, but the employee helped pick out the items and demonstrated how to install them. Just great to get that kind of service.

The SE 14TH Street Store in Des Moines not only has Great Products sold at reasonable prices, they also have Great Customer Service from really kind and caring employees who will help you find what you need and the Friendly Checkout Clerks will make sure you are checkout quickly and efficiently and answer any last minute questions you may have before you leave the line. I just have three last words to say about my experience. GREAT CUSTOMER SERVICE