#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(515)974-2310

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4900 Se 14th St

Des Moines, IA 50320

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 460 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (460)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 460 reviews
Awesome Customer Service
Bri helped me for quite a while with an amazing bright attitude. She is exactly what all customer service reps should be like, and the reason why I will always return to this store.
by
    • Recommended
    AMAZING CUSTOMER SERVICE!
    Chris, Nickole, Kait, and Sean took care of me without hesitation or making me feel like I was a burden. The situation is hard to explain but I was having an issue (no fault of the store) and these guys shared my frustration and took care of it with urgency and a smile! I look forward to shopping there again because of them! Thanks again guys!
    by
      BEST Customer Service
      This store has the best customer service! They go out of tehir way to help you. WAY better than other local stores. I bought a Traeger grill. They were knowledgeable and helpful and got me exactly what I needed.
      by
        • Recommended
        Genuinely happy employees!
        I truly wish I could remember the gentleman's name that helped me the other day. He was genuinely happy to be helping customers. He patiently walked me throughout the store ensuring that I had everything on my list for my project. I was utterly impressed! I will be shopping at this location again.
        by
          • Recommended
          Excellent Customer Service!
          We bought a considerable amount of paint and supplies from the SE 14th Street store in Des Moines and received superb customer service from Lawney in the paint department and cashier Brookelyn. Thank you both!
          by
            • Recommended
            Great crew great selection
            Super friendly crew with everything I was looking for in stock. Way to go!
            by
              Great shopping experience.
              Friendly and knowledgeable staff.
              by
                • Recommended
                Military verification system sucks
                This customer chose to rate the product and not provide text.
                by
                  Customer Service is excellent
                  Purchased a grill and received service and help easily. Even though it was busy, they weren't to busy to help with questions. Very knowledgeable about their products.
                  by
                    • Recommended
                    Carpet
                    Purchased carpet from Home Depot on SE 14th for a rental. Employees were busy with a remodel but gave us all the time needed will be back for other things.
                    by
                      • Recommended
                      Lawney in the Paint Department is Awesome!
                      Lawney makes paint shopping fun! He is well-informed and has a great, positive attitude.
                      by
                        • Recommended
                        Worth the trip
                        As I shopped for paint , two new hires Justin Kyle Provided customer service unlike what I'm use to of late. While still learning the store find it has all I need at a budget friendly price. Quality products at even homeowner find in their budget.. I'm a contractor need one stop shopping at prices mmy client can afford and does.
                        by
                          • Recommended
                          Title
                          Lawney Mullen was the third employee I saw upon my entrie & the first to greet me as well ask if I needed anything. He helped fins what I needed.
                          by
                            • Recommended
                            Excellent and knowledgable employees
                            Everyone that works at this store will help you, no matter what they're doing at the time. I usually don't feel comfortable in really large stores, but the employees here at great!
                            by
                              • Recommended
                              Great store
                              Great store with friendly and helpful employees
                              by
                                • Recommended
                                Exceptional customer service
                                The worker, Lawney, helped me throughout my entire trip and helped load my wood intro my car even at the end of the night!
                                by
                                  • Recommended
                                  Awesome customer service
                                  Went shopping for new appliances and the service was the best. Found what we need with the friendly and reliable staff that got us a great deal.
                                  by
                                    • Recommended
                                    Great Customer Service
                                    Alan and Abel were excellent to work with. They gave amazing customer service and were extremely well trained in loading a half pallet of flooring into the back of my suv. They put safety railing up and Abel was extremely skilled in operating the fork lift. Both were friendly and very pleasant to work with. Not sure what you pay them, but it's not enough!
                                    by
                                      • Recommended
                                      Friendly employees with one exception
                                      Tried to get assistance and one employee ignored us. The rest of the employees were much more helpful and helped us select what we needed.
                                      by
                                        • Recommended
                                        Friendly and Thoughtful Staff
                                        I came into this Home Depot looking to resolve a problem and also pick up some supplies for winter. Each and every employee I encountered today was professional, thoughtful, and friendly. They make shopping at Home Depot a real pleasure.
                                        by
                                          • Recommended
                                          Great customer service
                                          All the Home Depot associates I encountered were very friendly and helpful. Great job to all especially Bryson
                                          by
                                            • Recommended
                                            Brandon and Kayanna are awesome!
                                            They helped us find the tools we needed and were efficient in checking us out.
                                            by
                                              • Recommended
                                              Best associates EVER
                                              What a fabulous shopping experience today. The associates (especially Connie) quickly helped us find the multiple items that we needed.
                                              by
                                                • Recommended
                                                Excellent Customer Service
                                                Employee Lawney went above and beyond to help me. All employees were very helpful.
                                                by
                                                  • Recommended
                                                  Great service
                                                  I'm extremely pleased with the custom blinds I had designed by Shelly ! Perfect fit
                                                  by
                                                    • Recommended
                                                    Feeling Valued
                                                    I have bought a number of items from this store over this year and keep being drawn back to this store because of this value I feel by the way the people working there treat me. I have also found good price purchases there. Thank them all and tell them to keep up the awesome work. I have many time recommended this store because there is always help near and awesome service rendered.
                                                    by
                                                      • Recommended
                                                      Great service
                                                      Looking for working table. Unable to find. Employee, Dayton assisted in finding the reduction we were looking for. Friendly, smart and eager to help. Couldn’t be more impressed in this experience at Home Depot.
                                                      by
                                                        • Recommended
                                                        Electric Water Heater
                                                        I purchased a 40 gallon Rheem elecric water heater to install in my house. I also purchased additional supplies and tools to complete the job. I don't like to do any sort of plumbing, but the employee helped pick out the items and demonstrated how to install them. Just great to get that kind of service.
                                                        by
                                                          • Recommended
                                                          The SE 14TH Street Store in Des Moines not only has Great Products sold at reasonable prices, the...
                                                          The SE 14TH Street Store in Des Moines not only has Great Products sold at reasonable prices, they also have Great Customer Service from really kind and caring employees who will help you find what you need and the Friendly Checkout Clerks will make sure you are checkout quickly and efficiently and answer any last minute questions you may have before you leave the line. I just have three last words to say about my experience. GREAT CUSTOMER SERVICE
                                                          by
                                                          • Verified Purchase
                                                          • Recommended
                                                          Lawney was absolutely great in finding what I needed! Very helpful, professional & good humor!
                                                          Lawney was absolutely great in finding what I needed! Very helpful, professional & good humor!
                                                          by
                                                          • Verified Purchase
                                                          • Recommended
                                                          Showing 1-30 of 460 reviews

                                                          Nearby Stores

                                                          Find Another Store

                                                          3700 University Ave

                                                          West Des Moines, IA 50266

                                                          9.11 mi

                                                          Rental Center

                                                          (515)457-1460

                                                          Pro Service Desk

                                                          (515)457-1410

                                                          Mon-Sat: 6:00am - 9:00pm

                                                          Sun: 8:00am - 8:00pm

                                                          10850 Plum Drive

                                                          Urbandale, IA 50322

                                                          11.48 mi

                                                          Pro Service Desk

                                                          (515)251-1602

                                                          Mon-Sat: 6:00am - 9:00pm

                                                          Sun: 8:00am - 8:00pm

                                                          2335 Se Delaware Ave

                                                          Ankeny, IA 50021

                                                          11.76 mi

                                                          Pro Service Desk

                                                          (515)289-3824

                                                          Mon-Sat: 6:00am - 9:00pm

                                                          Sun: 8:00am - 8:00pm