#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(619)225-3316

Store Hours

Mon-Wed:
5:00am - 9:00pm

Thu:
9:00am - 8:00pm

Fri:
5:00am - 9:00pm

Sat:
5:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

3555 Sports Arena Blvd

San Diego, CA 92110

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Customer Store Reviews

  • 4.7 out of 735 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (735)
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Showing 1-30 of 735 reviews
Solar sales people are annoying
I find the Solar City sales people a pain. I tell them no thanks and yesterday they now come down the aisle bugging you. When does no thanks mean, OK, question me more?
by
  • DIY
  • Verified Purchase
Quick stop
I needed to get a few things to start a tile floor job in La Jolla. I found everything I needed quickly. Although i needed no help, it was kindly offered.
by
  • Pro
  • Verified Purchase
  • Recommended
Where to buy a refrigerator and much more
Both of us have been customers at this store for many years. Our recent purchase of an LG refrigerator was outstanding in the ease of purchase and friendliness of our salesperson, Judy. A customer simply can't do any better.
by
  • DIY
  • Verified Purchase
  • Recommended
Paint Department
Second time in a month where the associate in paint mixed the incorrect paint color. I didn't realize it until I got home and had to return......VERY frustrating!
by
  • DIY
  • Verified Purchase
Great Store
Just keep animals out of the store!!!! Otherwise a great experience:)
by
  • Pro
  • Verified Purchase
  • Recommended
Poor customer service
Poor customer service from cashier, not friendly, poor english
by
    Always a pleasure to have so many readily and knowledgeable staff in the Home depot
    Very clean and organized and great people ready to help
    by
    • Verified Purchase
    • Recommended
    A Great place to shop
    From the greeting by the gentleman bringing carts in from the parking lot, to the woman greeting us as we entered the store, to the several employees who offered to help as we walked the aisles, and the staff member at check-out, every single employee was friendly, courteous, helpful, and very welcoming. It is a pleasure to shop at this Home Depot, and they have good inventory of all the things you need to keep an old house running. Thank you!
    by
    • DIY
    • Verified Purchase
    • Recommended
    Excellent store and excellent service!
    Huge store and everything is easy to find due to clear markings on aisles. And if you are looking for something that is not listed on the aisle - the service people are terrific and helping you find what you need.
    by
    • Verified Purchase
    • Recommended
    This seems to be the best Home Depot in the area.
    Customer service is great, usually can find what I'm looking for and if I can't there is someone around to assist. The stores seems to be a cleaner and more organized than most. It's an easy location to get to on top of good service.
    by
    • Verified Purchase
    • Recommended
    IN AND OUT
    NEEDED A PART QUICKLY TO FINISH A JOB AND THIS STORE HAD JUST WHAT I NEEDED.
    by
    • Pro
    • Verified Purchase
    • Recommended
    Clean, good location
    Convenient in and out next to other shopping. Good for quick stops! Always stocked and friendly.
    by
      • Recommended
      Awesome
      I liked everything about this shop, I saw nothing that disappoint me
      by
      • Verified Purchase
      • Recommended
      Can always count on the products and employees, love this store.
      I have shopped at this store for 20 years. They planned my kitchen remodel 14 years ago and they recently helped me pick out a kitchen appliance package during their promotion. I have been completely satisfied and will always go there first for all my home improvement and repair needs. I feel at home there. I know some of the employees and they always greet me. Everyone is always very friendly and eager to help. I have never had a problem with any returns.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Amazing and Friendly, Even on July 4th Weekend!
      My visit on July 4th was unexpected, as we hosted an impromptu cookout to watch the fireworks. Without a grill, I dashed to HD in hopes of finding a simple charcoal grill to host our grilling party with friends. Floor associate "RB" came to the rescue when I requested to see if he had any grills left in inventory. His tracker said they were out of stock, but insisted on looking around the bay to see. With any luck, he found 3 additional charcoal grills, way up high in the storage bay, pulled out a rolling ladder, and retrieved a grill for me. RB went above and beyond, saving the day! Thanks RB - and everyone at Sports Arena HD, you're all very helpful and nice every time I visit.
      by
      • Verified Purchase
      • Recommended
      Open till 10PM
      I needed a bolt a 9:45pm. They were open till 10PM.
      by
      • Pro
      • Verified Purchase
      • Recommended
      ONE STOP DIY SUPPORT AND SERVICE
      Home Depot is my one stop shop for all of my household needs.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Always a great experience!
      Products are easy to find, store is in a great location, employees are always there to help. Overall - this location lives up to all expectations
      by
      • Verified Purchase
      • Recommended
      The Friendliest and most knowledgable employees
      The Home Depot staff at the Sports Arena store are some of the friendliest and knowledgable people I regularly have the pleasure of working with as I find myself in the store at least once a week. They have that special gift of knowing when a customer has "that look" of uncertainty and immediately offer their assistance.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Customer Service
      Always shop at this store - the customer service is always great.
      by
      • Pro
      • Verified Purchase
      • Recommended
      Great customer service!
      I needed help cutting large panels to fit in my Jeep. The associate helped without hesitation and was happy to help. Saved me from trying to cut it up in the parking lot to make it fit. Thank you!
      by
      • Verified Purchase
      • Recommended
      Excellent Customer Service in the Paint Department
      The girl at the paint counter was very helpful in selection the correct paint and provided great customer service.
      by
      • DIY
      • Verified Purchase
      • Recommended
      One of the best Home Depots in San Diego
      Overall, one of the better Home Depot stores in the San Diego area. Good amount of associates on the floor and most are very helpful; they will stop and ask if you need help.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Helpful
      Most ofthe time I can find someone to Assist me with help.Sometimes you might have to to be patient
      by
        • Recommended
        abundant and helpful friendly employees
        This store is in a good location near the Valley View Casino arena; easy to access off the freeway and then from the side street. There are a lot of other stores in the shopping complex, including Forever 21, Old Navy, Ralphs, and fast food places... very convenient to get all your shopping done in one place. This is a nice, large store with a huge floral department/nursery. The parking lot is huge and it was not a problem finding close, convenient parking even though it was a busy Memorial Day. Since all Home Depots are pretty much the same, I'll keep this review mostly to the staff. The staff is so friendly and helpful; I must have passed about a dozen employees on my way to the back of the store who offered to help me or at least said hi. They had a good selection of refrigerators to browse, including both of the ones I came looking for. It took a while to get help, since there was only one salesperson in the appliances department and he was busy with another customer. When I did get help, though, he was great! The salesperson, I think his name was Nick, was beyond helpful and went out of his way to look up extra info on the product. It wasn't advertised anywhere in the store, but he told me right away that the appliances were an extra 15% off and calculated the prices for me without being prompted. The prices were better than anywhere else, including online. He gave me plenty of time to look around, helped me with my decision, gave me all the info I needed and made the check-out process really easy and quick. He's definitely a star employee! Unfortunately, I ended up returning the fridge the next day, before it was delivered, since I was able to get a slightly better one elsewhere that had a 30 day return policy. Home Depot does not let you return refrigerators once you sign for them upon delivery in your home. That's just not a risk I'm comfortable taking. (The employee did very clearly point this out to me before I purchased the fridge, so no stars lost there). -------- I've been back here a few times and have to say that the staff has been helpful each time. Its usually easy to find a staff member to help and they usually have good advice or can answer my questions competently (or help me find someone who can) without laughing at the ridiculous/ignorant questions I ask. However, tonight, the staff member named Travis in the Pain Department was a superstar. He was especially helpful, helping me get a great deal on some paint! He custom matched the colour I needed perfectly and helped me with some other items I needed. All the while, he was energetic, friendly and a pleasure. I cannot say enough good things about him; he's definitely a people pleaser. There is usually a good selection of items, well labelled and easy to find. The drawback is their prices aren't always the best. Also, the selection in the nursery isn't as good as other Home Depots I've been to. However, for the staff courtesy and helpfulness, I'll definitely keep coming back! I've been back here a few times and have to say that the staff has been helpful each time. Its usually easy to find a staff member to help and they usually have good advice or can answer my questions competently (or help me find someone who can) without laughing at the ridiculous/ignorant questions I ask. However, tonight, the staff member named Travis in the Pain Department was especially wonderful. He was especially helpful, helping me get a great deal on some paint! He custom matched the colour I needed perfectly and helped me with some other items I needed. All the while, he was energetic, friendly and a pleasure. I cannot say enough good things about him; he's definitely a people pleaser. There is usually a good selection of items, well labelled and easy to find. The drawback is their prices aren't always the best. Also, the selection in the nursery isn't as good as other Home Depots I've been to. However, for the staff courtesy and helpfulness, I'll definitely keep coming back!
        by
        • Verified Purchase
        • Recommended
        Great store experience!
        The store was comfortable and clean, all associates were friendly and helpful, customers seemed relaxed and happy.
        by
        • Verified Purchase
        • Recommended
        Feels like home
        Always a quick and painless task shopping here for all typesof random art supplies. Customer service around every corner. Tons of selections. I'm in and out in no more than 5 minutes! Thanks HOMIES.
        by
          • Recommended
          Great Store
          This store is always well stoked and I always find what I need for reasonable prices. The staff is always friendly.
          by
            • Recommended
            1 found this review helpful
            Home Depot is about the only place I go for supplies for work
            Access to the store was good, Parking was a little hard though
            by
            • Verified Purchase
            • Recommended
            Great store experience
            Nice all around... thank you thank you and have a good day.
            by
            • DIY
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Showing 1-30 of 735 reviews

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