Reviews for Sports Arena #674

Great big store with lots to choose from, great employees very helpful, fantastic

I got screwed on a $700 appliance. Samsung washing machine leaks gallons of water. Home Depot says because I didn’t complain within 48 hours they don’t care, won’t take it back, not their fault. Samsung also says it’s not their fault. So...don’t buy a Samsung. And definitely don’t buy one at Home Depot.

The customer service was very helpful and appreciative of my time spent at the store their concerns for me were very respectful and helpful

As Real Estate Broker, later half of this year find myself been on couple renovation projects. Not a contracting professional, I'm in Home Depot or other similar stores daily. I've recently saved time by using their app and in the store always finding personal to quickly locate and/or advise me. Billing and customer service always pleasant and eager to serve. Thank you Home Depot staff, and congratulations on your continued succes to teach and help us novice DIY guys!

I love buying things at home depot. I’ve only had good experiences there. I like the paints, plants and plumbing stuff.

Of all the Home Depots I have visited from the time of their opening in West Hollywood in about 1985, this one has the most knowledgeable and friendly employees I have ever encountered. They will walk you anywhere in the store to find what you are looking for and always have more than one idea about where something is or should be located. Amazing! This is every time, not a single uncommon occurrence.

Bernie, Jojo, Javier, and Cathy provided outstanding service!Great attitude and spirit!

Online purchase and in-store pickup was smooth and simple process. Good sale on Milwaukee power tools.

Very helpful Home Depot Employees

This place always has great customer service! It's our favorite home improvement store!

Junior  In the wood department did a great job. He knows a lot about wood and he gives excellent customer service. With the name like junior, I'll bet he makes his dad proud! Leslie  In Check out. Was a huge help. Dominic, Alex and Kalei loaded my car in ingenious ways to fit it all in!

Home Depot located on Sports Arena in San Diego is the best “go to” hardware store for all my home needs. They provide a variety of merchandise, easy to locate items with good signage and excellent customer service.

This Home Depot is the closest Home Depot to our house. It may not always be well stocked and have everything we are looking for; but I will say it's clean and the staff are certainly friendly and helpful when needed. Josue was our cashier, he was very pleasant and had a smile, even carried on a small conversation while still be sufficient in getting us checked out quickly. A smile goes a long way, keep it up!

The Garden center team was friendly, professional and gave excellent customer service. Andean helped us today and went above and beyond. He helped us select 2 pots. He gave great recommendations for potting soil and when you were out of stock in casters for the pots looked up for us the closest Home Depot that had some available. There was another associate (I can’ remember his name) who also helped us with 2 plants. He let us know the light, soil and water requirements. Thank you to your team for making our shopping trip a wonderful experience.

I visit this store every day and morning shift employees always there to help Thanks everyone

The Sports Arena, San Diego, Ca store is the one we're recommending, we were appreciative of professional, customer service oriented employee and manager our last visit.

I always enjoy shopping at this store - friendly helpful staff always help me find what I need or have some ideas to solve the maintenance or decor problem I'm having. The plants in the Garden Center helped us maintain a fresh and garden atmosphere in our restaurant throughout these COVID months! Thank you!

Friendly helpful kindly happy more experienced clean 6 feed distance Hand sanitizer everywhere Next of cashiers on entrance Disinfectant shopping carts easily to found items and more

Okay, y'all. I love to garden but most of the time don't know what I'm doing. I just like to watch stuff grow. Ya know what I mean? Had a bad experience at another HD store where the dude acted like I was bothering him every time I asked for help. This store though... AMAZING! Jose in gardening really knows his stuff. He was patient and made me feel important. He walked me around finding the right plants, described the care needed. OMG, so refreshing! Then the cashier, Leah, was equally friendly and helpful. I don't care if it's further from my house. I want knowledgeable, friendly, professionals while shopping for, well anything. So this is now My Home Depot for sure. ❤

Leah and Edward were very helpful to my family and I when we made a trip to the store tonight. They both had really good customer service. The store itself is clean and the staff in general is very helpful.

Art the manager is unreal! He is the best manager

I have been shopping at this Home Depot location for the past 25 years or so and love it! The employees in this store are always very friendly and knowledgeable and helpful. Especially an employee named Beau who works at the customer service area. Also, this store always seems to have everything in stock that I am looking for. Very centrally located and plenty of parking available. I have seen this store remodel and expand several times over the years and it's honestly one of my favorite places to shop!

Christopher(cashier) was friendly, kind, sweet, and helpful. He’s beyond excellent!!

If you need an appliance see Edward. Really knows the products and can give you the reasons why you should pick a product. He did a great job.

This store simply amazes me. Amongst the hustle and bustle of the day, they consistently maintain a high level of customer service. Sure you might encounter an associate who may not be as knowledgeable in the matter but they tend to obtain for you someone who has the knowledge and learn about it themselves at the same time. What I see speaks volumes. I can only imagine what goes on behind the scenes. From the door greeter, the associates in a department, and the cashiers all make the shopping experience a great one. I came in the Big roll up door and was greeted by Desiree. Walked to the opposite side of the store to get to garden and was greeted by two more employees. Dan, Daniel and Juan were placing merchandise on the shelves and saw me looking at the fertilizer. After a few questions and answers they found exactly what I needed and the right size bag. Chris in customer service rang me up and gave me some info about the home depot account if I so desired one. Remarkable. Thank you.

I waited a few minutes to be allowed in to shop in the aisle (it was cordoned off), as an employee needed to move some tiles using a lift. Once allowed in, none of the three employees in that aisle offered to help me. It was obvious I was not finding what I was looking for but no one offered to help me. Two of the employees left and the third one continued to ignore me. He was too busy stocking....couldn’t be bothered. I was the only customer in that aisle. When I approached that employee to help me, he hardly said much and seemed hostile. I don’t recommend this particular store… There are other Home Depot’s that have better customer service and more consistently friendly employees. I walked out of that store feeling very negative and bad about the interaction I had with that employee.

There was a very long line when I was checking out. The cashier, Charles, was very friendly, and upbeat while he moved the line along.

Verdas was so helpful and went out of his way helping me load an awkward large particle board in my car. He even helped me tie down my hatchback! They need more employees like him!

The customer service rep Beau is the best! He is professional, personable, diligent and caring. He turned an unpleasant experience completely around for us! The world needs more people like Beau!

Gil in plumbing seemed to be having a bad day. He was short with someone on the phone that he answered while we were interacting and he could be a little more polite.