Reviews for Spring Cypress #6586

Had a good return and buying new plants at this location. Helpful employees.

So I told a employed worker if they have a bigger battery than 6Ah and he said yes. I want from 6Ah to 8.0 and it Used To Last from 35 min now it last me almost 1 hour

Joshua from the garden department was so helpful! Definitely coming back to this store after the amazing customer service I received.

Has been a lot of personnel changes in the last year and a half, but still a lot of friendly employees that greet me

Love this store! The staff is amazing and attentive to their customers!!

Kenneth really helped me tremendously. I visited the Tomball location twice for this same issue and they were of no help. However, Kenneth made sure that this time I was choosing the right item that I needed as this was my 3rd time making a return because I was not buying the correct lighting.

Purchase pickets for my home project and checked out at 11:54am. Had to wait until 12:38pm to get loaded because the managers on duty that day 02/18/2024 was really delayed in getting up to front to open up big bay door for the employees to load me. I gave 5 stars for the employees. But for the managers on duty that day. I give them 0 stars.

I was able to find someone to help me locate and retrieve a tool and battery in the storage cage quickly. When there was a problem with a promotion Aniya, Debbie and Salem worked together to get it resolved. Great customer service!

This store has a broken entrance for the past several weeks which should be a clue not to enter. Products are not shelved neatly and the inventory listed on the app does not match what is in store. When you ask an employee about future availability, they shrug. There is no real customer service being provided other than the folks handling returns and credit apps. They no longer provide a military discount on appliances and also wouldn't apply a gift card (same as cash?!?!?!??!) against the purchase. Really disappointing experience compared to how Home Depot employees used to conduct themselves with pride and were knowledgeable. We had to hunt someone down to help us buy a washer. Very disappointing.

I receive great information about pro card services

Tabatha was excellent face of Home Depot; very nice and pleasant. She was very efficient with helping us finish our transaction. Thank you Tabatha.

someone always arround to help if needed

Dan (in the plumbing dept. at the SPRING CYPRESS Store #6586) is an excellent employee. You need to hire more like him !!!!

This store always has the outdoor gardening supplies I need for various projects. Great value for the cost!!!

I bought some turf today and Jacob and Elijah provided excellent customer service and were very friendly and attentive. Thank you for the excellent experience.

On October 18th, my property was in need of some special items including lumber. I had only been in the lumber department for less than 10 minutes before a young man (Melvin P.) clocked in to start his shift and IMMEDIATELY assisted me with choosing the best type of lumber needed to accomplish my goal. Melvin P, you are AWESOME!! Thank you for your recommendation, for sharing your knowledge, and for your quality assistance. Special thanks to Mrs. Carolyn (Cashier) for assisting me with a smile, thanking me for shopping, and for inviting me to return. You were the perfect ending to my experience that day.

Tabatha did a great job and need a raise asap and the best employee

Extremely easy finding stuff

My thing is I need the price tag to be in right spot and help when I need it . The store had labels and prices were correct and the worker was really helpful . The prices on their plants is good to . Definitely recommend coming here . It was clean and the Halloween decorations were super cool 😎.

Tabatha with the Red hair is Awsome she is the ABSOLUTE BEST EMPLOYEE AT HOME DEPOT I JUST LOVE HER SPIRIT SHE HAS A WARM HEART

The associates at the Spring Cypress store are awesome. You walk in and you are greeted in different areas in the store. They are usually busy, but they take the time to help get you oriented. Big 👍.

Tabatha is a great asset for Home Depot

It may have been the time of day but all the associates were super friendly and helpful.

I love Tabatha keep her

I got a application to install a gutter for my clients and return the unused. The lady, Jesserlyn was really helpful. Thanks to her doing fantastic job. 🙏🥰

Today I went to this Home Depot and had an AMAZING experience because of customer service. Thank you, Mr. Art, Mr. Paul (both in Hardware/Tools), and Ms. Sara (Customer Service). You 3 made my experience smooth and wonderful! I will return because of you.

This is a great place to go if you want to walk around with employees smoking in a store. No regard for customers, just talking to other employees smoking away having fun

Just purchased double wall ovens and cooktop - Nina was wonderful (appliance dept), and were installed last evening. The installers ; Ray and Cody were wonderful too. The entire process was so easy. Love our new appliances!

Many stores say they welcome veterans but often the fine print limits the extent to which vendors assist. Not so at Home Depot. Register, use phone # or scan and done. Thank you.

I recently visited this Home Depot location, and I was disappointed to find that it had changed drastically in the last few months. An associate named Brittany used to help me here often, but this time when I came, I encountered an associate with an extremely unprofessional attitude and bad attitude. Her name was Jaylline, I believe. She initially told me that I would be eligible for free home delivery on my purchase, then at the end she said that I would have to pay an additional $59. Needless to say, it left me with a bad impression of the store and I will never be returning.