#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(931)489-3002

Rental Center

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

5411 Columbia Hwy

Spring Hill, TN 37174

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Customer Store Reviews

  • 4.7 out of 589 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (589)
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Showing 1-30 of 589 reviews
We have always gotten good products and service from this store! The people are very friendly an...
We have always gotten good products and service from this store! The people are very friendly and willing to work with us to help us find the best products available! The store is always nice and clean, with very little blockage in the isles! This is important to me, as I am in a wheelchair!
by
  • Verified Purchase
  • Recommended
Mike in appliances smart and respectful Jeff on the floor takes his time to help you
Mike in appliances smart and respectful Jeff on the floor takes his time to help you
by
  • Verified Purchase
  • Recommended
Very nice store. I found everything I was looking for. Very friendly and helpful staff. I really ...
Very nice store. I found everything I was looking for. Very friendly and helpful staff. I really liked the way that cashier Patricia explained to me some of the stores policies etc... since I was new to the neighborhood and store.
by
  • Verified Purchase
  • Recommended
Our cashier Patricia offered to set us up a Home Depot Credit Card so we could get a discount. Li...
Our cashier Patricia offered to set us up a Home Depot Credit Card so we could get a discount. Lisa in the Paint Dept is very knowledgeable and helpful. We go to the Spring Hill TN store because of the customer service.
by
  • Verified Purchase
  • Recommended
Patricia is a very nice employee
Patricia is a very nice employee
by
  • Verified Purchase
  • Recommended
I left the store because no one helped me for the item I was looking for. I left the store feelin...
I left the store because no one helped me for the item I was looking for. I left the store feeling dissatisfied. I saw the gentleman gathering carts outside and decided to ask him if they had the item I was looking for. He looked and they did! He asked for me to meet him inside. He was stopped by multiple customers needing assistance. He would stop by a phone and page for workers to help these customers. Then he found my item! While I was checking out he appeared out of no where and entered a code in the system. I said wow you gave me a discount you didn’t have to. He said that was for the troubles you encountered today. Now that’s going above and beyond! Thank you!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I highly recommend Spring Hill Home Depot. Great store that cares about its customers.
I highly recommend Spring Hill Home Depot. Great store that cares about its customers.
by
  • Verified Purchase
  • Recommended
All employees are Very helpful
All employees are Very helpful
by
  • Verified Purchase
  • Recommended
Extremely friendly service and staff everyone seems to enjoy working there and I enjoy shopping a...
Extremely friendly service and staff everyone seems to enjoy working there and I enjoy shopping at the Spring Hill store
by
  • Verified Purchase
  • Recommended
This is a great store! Friendly staff and we love coming to this Home Depot. Miss Ruby is one o...
This is a great store! Friendly staff and we love coming to this Home Depot. Miss Ruby is one of our favorites! She'll get you checked out with a smile every time!
by
  • Verified Purchase
  • Recommended
The store was well staffed and the help on Mrs. Rudy made my day.
The store was well staffed and the help on Mrs. Rudy made my day.
by
  • Verified Purchase
  • Recommended
Everyone at this store was so helpful and friendly, especially my cashier Jill. She went above a...
Everyone at this store was so helpful and friendly, especially my cashier Jill. She went above and beyond. I will definitely be back!!!
by
  • Verified Purchase
  • Recommended
Ruby shows great customer service as a cashier. I think she should be promoted to Supervisor.
Ruby shows great customer service as a cashier. I think she should be promoted to Supervisor.
by
  • Verified Purchase
  • Recommended
I am a 70 year old woman who needed to rent a moving truck, I had 2 friends from church go with m...
I am a 70 year old woman who needed to rent a moving truck, I had 2 friends from church go with me and helped me but the 2 young men who checked us out went above being kind and knowledgeable . It was a lot less than other rental places and I am very happy I went to Home Depotsnickerdoodle
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Items were not put in the right place. Only 2 check out lines open and was backed up. Takes way ...
Items were not put in the right place. Only 2 check out lines open and was backed up. Takes way to long to check out and saw 4 Home depot employees just standing around talking. And check out person needs trained or should not be running a checkout machine seemed way to hard for them to operate. This place does not respect their customers or their customers time. Home depot employees seem mad to be at work. I have more to do than just wait to check out, I am busy.
by
  • Verified Purchase
Just purchased some paint today and those folks in that department rock!! Erika went the extra mi...
Just purchased some paint today and those folks in that department rock!! Erika went the extra mile helping me choose the right shade and guiding me! Everyone is very friendly and helpful each time I am there. This is also a very clean store and everything is orderly and easy to find. I will definitely shop Home Depot in Springhill again!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Good store. Neat and clean. Good merchandise selection.
Good store. Neat and clean. Good merchandise selection.
by
  • Verified Purchase
  • Recommended
The only thing that I dislike about Spring Hill Home Depot is returning items. I am always, alway...
The only thing that I dislike about Spring Hill Home Depot is returning items. I am always, always have difficulties when returning items even with receipts. It is such a hassle last time I had some tiles to return and it took over 30 minutes and it was just a pain in the butt. I can go to Lowe’s and within five minutes I can return my items because everything is on my American Express card.
by
  • Verified Purchase
  • Recommended
The store itself was great and everyone on the floor had asked if we need help. The cashier was n...
The store itself was great and everyone on the floor had asked if we need help. The cashier was not friendly at all. The cashier was rude. We have been doing several be project in the last couple of months and this is the first time that the cashier was rude. We also get a military discount, this is the first time my husband has been as to prove it. When we told her about it and she said she didn’t care, if he did not have any id that said that he was in the military, he could not get the discount.
by
  • Verified Purchase
store items are good. Help was great. MASKS are to be gone... can not understand when talking. ...
store items are good. Help was great. MASKS are to be gone... can not understand when talking. too hot to wear outside in garden area .
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Always very helpful. Nice to be able to receive the help you need and get your questions answered.
Always very helpful. Nice to be able to receive the help you need and get your questions answered.
by
  • Verified Purchase
  • Recommended
This store and their employees respect social distancing And REALLY try to help you in these tryi...
This store and their employees respect social distancing And REALLY try to help you in these trying times.
by
  • Verified Purchase
  • Recommended
When I moved to the area I live in now I found out that there was no HOME DEPOT here. When we fou...
When I moved to the area I live in now I found out that there was no HOME DEPOT here. When we found the Spring Hill store we felt so lucky. All the employees that we have dealt with when we had a question were so friendly and helpful. The store is well organized and clean.I especially loved the garden area this time of year. So many lovely plants to choose from.It is so easy to park and exit the parking area. I was able to find every thing that I was looking for. I will be back shopping in this store soon.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I love this store. It has everything, and it’s easy to find anything you’re looking for. And th...
I love this store. It has everything, and it’s easy to find anything you’re looking for. And the garden center is amazing! Most importantly, every single employee is so nice.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very good
Very good
by
  • Verified Purchase
  • Recommended
The Franklin Store is much closer, I come to the Spring Hill Location because of the people that ...
The Franklin Store is much closer, I come to the Spring Hill Location because of the people that work there.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I received friendly help from both the person in the floor tile dept and from Patricia M at check...
I received friendly help from both the person in the floor tile dept and from Patricia M at checkout.
by
  • Verified Purchase
  • Recommended
We stopped at the customer service counter & had the privilege of having Sera wait on us. She was...
We stopped at the customer service counter & had the privilege of having Sera wait on us. She was absolutely awesome! My husband & I are seniors & really don't order on line because we screw it up every time we try. We wanted to order an electric stove on Home Depot's website & Sera was so patient, knowledgeable & understanding. She took the time to order it for us without hesitation! She also checked into a part we needed for our outdoor grill & followed up w/ phone call. An Exemplary Employee!
by
  • Verified Purchase
  • Recommended
The store is always in nice condition and the employees are always friendly and helpful ! I will ...
The store is always in nice condition and the employees are always friendly and helpful ! I will continue to shop this great store in Spring Hill , Tennessee
by
  • Verified Purchase
  • Recommended
Great environment, friendly employees!!!
Great environment, friendly employees!!!
by
  • Verified Purchase
Showing 1-30 of 589 reviews

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