Reviews for Springfield #4617

I buy everything from here, great store, great people

Has what I need when I need it.

I had to exchange a very heavy item at this location. Like cotton headed ninny muggins, I forgot the receipt at home and as a result was faced with the challenge of hauling the large heavy item back to my vehicle for a second round-trip. Christina noting this absurd predicament enacted outstanding problem solving skills and customer service and OFFERED to secure the item until I returned. She affixed my name to the item to provide me peace-of-mind that no mishaps could occur and off I went. The exchange went flawless upon my return! My back, legs and I are so thankful for excellent customer service at this Home Depot location.

I had an electric candle I purchased from another store. The screw on the battery compartment would not budge. I could not open it. I went to Home Depot to see if I could find a tool that would remove a stripped screw. It was so tiny that there was really nothing that would work. So Assistant Manager Mike searched for something that would work. After much effort, he was able to remove the screw for me. BONUS: He told me to come back if I could not remove the screw on the second candle with the screw driver set I bought. I failed, and Mike fixed it, as promised. When it fell in the process and cracked, he even fixed the candle with super glue. I am not kidding. Hats off!! More than

Like the environment will shop again

Everything you were looking for is available

I never have a problem if somthing is wrong returning it or getting help

The parking system is confusing and unsafe, the elevators are not working and there is no proper guide to the customers.

during my checkout Almaz did a great job making me feel welcomed and helps me out every time I come to the Springfield!

Nice employees throughout the store. However needs some work on clearing the isles.

Been going to this store for decades. Staff is pretty friendly and knowledgable.

Employees are always helpful & friendly. Checkout service moves swiftly.

Jenn at the Home Depot Garden Center is the kindest person ever! In this day in age, when no one makes eye contact and people are too busy to care, Jenn went above and beyond! Made my shopping experience really awesome!

Many employees at this store are very kind and helpful. Devin in particular is very thoughtful, kind, and considerate. He is truly a model employee!

I had a fantastic experience at Home Depot. The store offers a wide selection of products, from tools to paint and garden supplies, making it a perfect one-stop shop for all my home improvement needs. The staff members were knowledgeable and provided valuable assistance, ensuring I had the right products for my project. The excellent customer service and additional services like tool rentals further enhanced my experience. Home Depot has become my go-to destination for all my home improvement projects, and I highly recommend it to others.

Items that you need to repair, spruce up and also items that you may not have known that exist to keep your home in top shape. You will always find someone to help you find something, or give friendly advice on a project that you wish to work on yourself.

Personnel in Springfield Home Depot are much more professional and helpful than they use to be.

Vanyti is outstanding, great and fit our bathroom perfect. Excellent Customer Service.

the person who served me was very kind .name;jane

Very happy shopping at homedepot

I found a great ceiling fan , pretty much exactly what I was looking for. Cashier Jane was terrific.

Sasan has bad customer service two times, today and a month ago. I had to return to nearby home depot, created so much work for me.

Very friendly staff,everyone willing to help

I never have to go about not finding anything in this store because everytime I come here I am offered help.

The folks at this HD are super helpful and courteous!

Whoever was working the plumbing department 01/05/2023 evening was completely unprofessional. Fellow associates called on him to help with customers on that aisle on two separate occasions. He never showed up.

I am renovating an office I recently purchased and while I am not doing anything major, it required a lot of minor things that Home Depot and it's excellent employees are perfectly suited for in helping me with my home improvement projects. From the friendly greeting to the courteous assistance finding what I need, to the sometimes speedy and efficient checkouts, most of my experiences are extremely positive. If you would hire a few more check-out clerks we could skip the errors and inefficiencies of the self-service kiosks.

Everyone I dealt with at this location went above and beyond to help me with purchases.

Luis helped me find my weird light bulbs. Then...he came back to make sure that I was doing okay & if I knew the difference between bright white & daylight. I was so surprised. Not only did I not have to hunt for somebody to help me...but he came back on his own to make sure that I got the lighting that I wanted!!!!!

All the promotional barriers set up near the check out area are hazards for customers when many are transporting long and potentially injurious merchandise to checkout -- while others are hurrying around -- trying to find something or make a quick purchase. Don't bring the Kids!