Reviews for St Johns #1324

I bought a new refrigerator and the experience in this store was perfect. The sales person knew the products, how to maneuver the computer program. and was very well mannered. I will buy all appliances here.

Such a great experience shopping here! Clean store and exceptional employees! OMEGA was awesome answering all of our questions and helping us find and load the perfect grill! Thank you!!!!!!

We go here at least twice a month. We really appreciate the helpful associates. They always have what we are looking for from hardware to tools, to storage, to light bulbs, to paint. We really like their selection of house plants and orchids, we almost always bring one home.

The store has very good personnel and seem to be always stocked...if not on the floor they check the back for you.....always go there!!!!….the wife loves the plants too!!!!...Highly recommend!

The employees are very helpful. They answer any questions I have. Also I never have a problem with my military ID card, unlike the store in Zepherhills, that always give me a hard time.

Jeff at customer service, was great! He waited for me to look for gloves, I was there with my wife and 4 kids!

Don't use this Home Depot to do Home Improvements. They botched the job and didn't make it right.

You have to love having the Home Depot just a few miles from your backyard projects. I am so glad they opened the store in St. Johns. The employees are friendly and helpful and my experience has always been positive. Thanks Home Depot St. Johns

Our experience with Ranay in the Door Department was amazing. Ranay stood the test of time working with us during a remodel project. We had many change orders and she never got frustrated or gave up on contacting us to make sure we were satisfied. Even though Ranay transfered to another location she left us with such a positive feeling that the people at this store care. We will bring more projects to Home Depot for this reason.

I received the best service this past Monday. Completely floored with the attention and willingness to help me. thank you!!

Great store. Massive selection. Competitive prices. Thanks!

By far worst customer service I have ever experienced. Employee ran of the aisle I was getting lumber to bring a lift down. (correct customer service response what happened to help me get what I needed before closing the aisle) Cashier light on but no cashier and was informed that aisle was closed I need to go to the other end of the store to check out. (correct customer response would’ve been to help even though the register was closed) Eight pieces of lumber had no pricing so cashier asked us to walk all way to the back of the store again to take a picture of the price. (correct customer response would’ve been let me find out a price for you)

Lisa at rentals and Luis Espejo were the best customer service duo I have had in a long time. I am doing a building project in my house and needed a lot of help getting everything and then loading it. I was kind of dreading it, but they made it so easy, I couldn't believe it. I don't normally write reviews, but they need to be recognized because they are the faces of the company and they made the company look good today.

Zero stars. Poorest customer service ever experienced. Cashier in garden center did not even leave her booth - sat on her stool & had us pick each item up and bring it to the counter for her to scan. We are never greeted, never acknowledged and never thanked. Store is a mess with stock items crowding most aisles making it mostly impossible to access things on shelves.

So grateful to Nick in lumber for the wonderful service he provided. He was very knowledgeable, kind, friendly, and patient. It was a great shopping experience because of Nick. Thank you Nick so much!

I enjoy the store because it’s pleasing to the eye each aisle and the customer service is outstanding as well and the products are great. I want to return each and every time this store meets my needs thank you

Store is amazing, clean, friendly.

excellent customer service

Employees were very helpful!

Bery pleased with my experience. Chief was very helpful.

Easy and convenient store to shop

Great costumer service

The store is very clean, well stocked and have very professional knowledgeable and helpful employees.

If you get a chance to get in the checkout line with Chief. You’ve been blessed

"God-Awful" music...drove me out of the store..............

EXCELLENT CUSTOMER SERVICE

Rachelle did a great job! Very pleased with her service.

Lumber team was helpful! Katie was a pleasure checking us out and Hayden went out of his way by helping us even though he was on lunch!

Nice when the plentyfull employees take the extra steps to help, so I dont have to go find one

I was not pleased with my experience with my last transaction, as employee did not apply a discount on damaged planting soil bags and then was not helpful when I went back to point that out.