#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

Rental Center

(904)417-4616

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

230 Durbin Pavilion Drive

Saint Johns, FL 32259

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.4 out of 337 reviews
81%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (337)
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Showing 1-30 of 337 reviews
They have very friendly and knowledgeable employees.
They have very friendly and knowledgeable employees.
by
  • Verified Purchase
  • Recommended
The store is neat and clean. The PIF fee will have me traveling to Southside store when purchasin...
The store is neat and clean. The PIF fee will have me traveling to Southside store when purchasing big ticket items
by
  • Verified Purchase
There was a sign in front of flowers that read 479. Upon checkout, the cashier called one of the ...
There was a sign in front of flowers that read 479. Upon checkout, the cashier called one of the department employees Who verified that the sign was incorrectly placed. There was no apologies. Generally many stores will honor the incorrect placing issue in this case the product price was $3 off. Upon our exit we pointed to the rep the sign was showing 479. She said, the sign was for the grills at $479 dollars. However it would Not have been unreasonable that a plant would cost $4.79.
by
  • Verified Purchase
  • Recommended
The Store has Sanitizers & is very Clean. The employees are very helpful & respectful.
The Store has Sanitizers & is very Clean. The employees are very helpful & respectful.
by
  • Verified Purchase
  • Recommended
This store was clean and the salesperson was extremely helpful and kind. Liza A explained the pr...
This store was clean and the salesperson was extremely helpful and kind. Liza A explained the process very well and guided us through the different descriptions of washers and dryers and our options for delivery. We would definitely shop here again!
by
  • Verified Purchase
  • Recommended
I have had good service every time I have visited this location.
I have had good service every time I have visited this location.
by
  • Verified Purchase
  • Recommended
The workers are always asking if I need help. That one of the only stores that seem to do that. A...
The workers are always asking if I need help. That one of the only stores that seem to do that. Always so nice. Thank you!!
by
  • Verified Purchase
  • Recommended
I really like shopping at this location. The store is very clean and items are easy to find. The ...
I really like shopping at this location. The store is very clean and items are easy to find. The employees are very friendly and helpful. They always have what I need to complete my projects.
by
  • Verified Purchase
  • Recommended
Rochelle was our check-out lady. She was very friendly and helpful and bc of her we opened a Home...
Rochelle was our check-out lady. She was very friendly and helpful and bc of her we opened a Home Depot credit card. Great employee.
by
  • Verified Purchase
  • Recommended
Our sale cashier Kaylee was so nice and amazing at her job. She made this fully worth 5 stars
Our sale cashier Kaylee was so nice and amazing at her job. She made this fully worth 5 stars
by
  • Verified Purchase
  • Recommended
great layout. staff is all smiles and always there to help. glad this is right down the road (:
great layout. staff is all smiles and always there to help. glad this is right down the road (:
by
  • Verified Purchase
  • Recommended
My neighborhood Home Depot is convenient, well stocked with every imagine project need from lands...
My neighborhood Home Depot is convenient, well stocked with every imagine project need from landscape, building or small project needs. The staff are readily available to assist you and store is well managed and clean.
by
  • Verified Purchase
  • Recommended
I am very pleased we have our "New" neighborhood Home Depot. It now makes my project needs conv...
I am very pleased we have our "New" neighborhood Home Depot. It now makes my project needs convenient and carries a wide range of products to support my planned and unplanned projects.
by
  • Verified Purchase
  • Recommended
very good prices and good selection of products. staff was always willing to assist
very good prices and good selection of products. staff was always willing to assist
by
  • Verified Purchase
  • Recommended
the store is very neat and clean. Cashiers very friendly and eager to assist. Staff seemed very...
the store is very neat and clean. Cashiers very friendly and eager to assist. Staff seemed very knowledgeable. Merchandise is easy to find
by
  • Verified Purchase
  • Recommended
Great staff- always trying to help!! That is rare in this day and time!! Good selection of produc...
Great staff- always trying to help!! That is rare in this day and time!! Good selection of products Store is kept neat and clean!! Will shop there again!!
by
  • Verified Purchase
Best location I’ve been shopping in and I’ve been to several different Home Depot locations in Ja...
Best location I’ve been shopping in and I’ve been to several different Home Depot locations in Jacksonville. Friendly educated staff in abundance to help you spend your money.
by
  • Verified Purchase
  • Recommended
Horrendous customer service! Self-important little people either huddled up or walking around try...
Horrendous customer service! Self-important little people either huddled up or walking around trying to look important and doing one helluva good job avoiding customers who need a little assistance and might have a question! I’m an HD credit card holder and I left empty handed and went to Lowe’s on Old St. Augustine road, got the assistance I needed and was in and out in 5 minutes!
by
  • Verified Purchase
1 found this review helpful
Store was clean and all employees were wearing masks. Always find what I need and sometimes thing...
Store was clean and all employees were wearing masks. Always find what I need and sometimes things I didn't know I needed!
by
  • Verified Purchase
  • Recommended
Always enjoy this store. People are friendly and helpful. And it’s super convenient to our home. ...
Always enjoy this store. People are friendly and helpful. And it’s super convenient to our home. It’s our “go-to” store always.
by
  • Verified Purchase
  • Recommended
Everybody is super friendly and knowledgeable! I won’t ever change from this store! My shopping i...
Everybody is super friendly and knowledgeable! I won’t ever change from this store! My shopping is always a pleasure in there! Store is neat and clean
by
  • Verified Purchase
  • Recommended
I have very dissatisfied with this Home Depot. Ever since they've open up, they've showed little...
I have very dissatisfied with this Home Depot. Ever since they've open up, they've showed little customer service or care and most of the representatives in the store has no idea of the product they're responsible for, and they have no desire to assist you in anyway possible. I've shopped at the Home Depot on Southside and it may be a little more distance, but I've found it to more customer friendly and the people seems to care more about what they're selling and providing you service.
by
  • Verified Purchase
1 found this review helpful
Always a pleasure to shop my Home Depot store! Always friendly and helpful associates who offer h...
Always a pleasure to shop my Home Depot store! Always friendly and helpful associates who offer help or just say hello to make sure you find what you need or give assistance. Must visit at least 4 times a month and it is always great!
by
  • Verified Purchase
  • Recommended
Generally OK service but there’s a clear lack of customer service from some attendants, especiall...
Generally OK service but there’s a clear lack of customer service from some attendants, especially with certain customers. Although this location is more convenient we may elect to go to the Southside location where we have received better service in the past.
by
  • Verified Purchase
  • Recommended
Maggie in the kitchen appliances Dept went above and beyond to help us choose our appliances I wo...
Maggie in the kitchen appliances Dept went above and beyond to help us choose our appliances I would love to go back there again
by
  • Verified Purchase
  • Recommended
Griffin in the wood department was amazing! Super sweet and cut my wood perfectly.
Griffin in the wood department was amazing! Super sweet and cut my wood perfectly.
by
  • Verified Purchase
  • Recommended
My neighborhood home improvement store. Great service and great people. I will continue to shop...
My neighborhood home improvement store. Great service and great people. I will continue to shop here.
by
  • Verified Purchase
  • Recommended
Amazing place. Clean and great employees!! Great location!
Amazing place. Clean and great employees!! Great location!
by
  • Verified Purchase
  • Recommended
I have been shopping at this new store for ever since it opened. A great pleasure to do so. Tha...
I have been shopping at this new store for ever since it opened. A great pleasure to do so. Thanks to all of the excellent store associates who are very helpful and thanks to management for keeping the shelves stocked . Overall a great place to shop and do business
by
  • Verified Purchase
  • Recommended
Store was very clean and staff very friendly and polite
Store was very clean and staff very friendly and polite
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 337 reviews

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