#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(340)715-8402

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 7:00pm

Curbside:
09:00am - 6:00pm

Location

1-2 Donoe Road 4000

Saint Thomas, VI 00802

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Customer Store Reviews

  • 4.6 out of 467 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (467)
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Showing 1-30 of 467 reviews
Great customer service
Customer Service area gets better all the time. Even the youngest was so helpful and recognized me as a valued customer!
by
    • Recommended
    Knowledgeable Assistants
    Assistants seem to be always friendly, helpful, and knowledgeable
    by
      • Recommended
      Nothing wrong with this store except stock
      This store is poorly stocked on a regular basis. Over supply on some items and under supply on others. Resupply is poor . Also many products are not tested for quality and you end up throwing them away.
      by
        • Recommended
        Surprisingly great service
        Every one that has helped us has been very service oriented and pleasant.. Khadijah in lumber the both Rosie’s in Gardening and tonight I didn’t get the manager’s name but she didn’t stop until she got all the tiles we needed off the top she’ll with the forklift help… cuddles to all the great help we have been getting in St.Thomas Home Depot…
        by
          • Recommended
          Good shopping experience, but ….
          Store is always clean and well kept. Hi sis, on some items are comparable to those in the states. Store manager, Mr. Thompson is the consummate professional. Unfortunately, there are a few bad apples with very, very poor attitudes and dispositions. However, I would not let those experiences negatively impact those employees who doing their jobs well.
          by
            • Recommended
            Customer Service Professional
            Kimoy Liburd is the best!
            by
              • Recommended
              Best customer service!
              Employees at this location know where their products are!! Return and check out is always pleasant and very helpful. On a hot or rainy days and you don’t have AC, it’s the best place to go to col off or stay dry while shopping whether you buy something or not.
              by
                • Recommended
                Great products for homes
                Everything I need for home is there inside and outside
                by
                  • Recommended
                  Great organization nice staff 👍👍👍
                  Staff is very friendly and helpful
                  by
                    Top notch store manager
                    Destin went out of his way to salvage a very frustrating event and turn it into a pleasant experience.
                    by
                      • Recommended
                      Camilla is awesome!
                      Camilla is always friendly and willing to assist.
                      by
                        • Recommended
                        gardening products
                        i bought items yesterday and today and i am very satisfied with what i purchased
                        by
                          • Recommended
                          I'm here almost daily!
                          This is my go-to for tools, various materials, and various home improvement goods. Prices are competitive and typically you can find something to fit your needs.
                          by
                            • Recommended
                            The store looks amazing and they have some amazing workers
                            a vanity looks so amazing in my bathroom, love the color, it matches with my tiles.
                            by
                              • Recommended
                              I have always enjoyed shopping at the St.Thomas Home Depot store it is clean and tidy.
                              I always buy my tools and other commodities there.
                              by
                                • Recommended
                                Friendly and patience, great pace!
                                I am happy home depot is on Island and helpful to store our place with great tools. The customer service is wonderful!
                                by
                                  • Recommended
                                  The Gossip Central
                                  This Home Depot is ridiculous. The employees are lazy & rude. The management team needs to do better and learn how to speak to customers and employees. There’s no reason as to why I should be in the aisle shopping and hearing gossip about others. ESPECIALLY from the supposed managers. There is one woman in there a “Manager”. I’m not to sure on her name but the way she talks to employees is uncalled for. DO BETTER HOME DEPOT!
                                  by
                                    Reasonable prices
                                    Compare to other stores prices are way cheaper. You get more for your money.
                                    by
                                      • Recommended
                                      Great Management
                                      Not all store employees are attentive, and that has come to be expected in this day and age. However, Mr. Destin Thompson is setting an excellent example for the employees he manages at the Home Depot in St. Thomas, USVI. He has a great attitude and is dedicated supporting the customer and ensuring all questions are answered and they are completely satisfied with their visit. I had a great experience thanks to Mr. Thompson.
                                      by
                                        • Recommended
                                        Clean your parking lot.
                                        Your St. Thomas Home Depot Parking lot is absolutely filthy. It’s never cleaned and get filthier everyday. Why is this allowed?
                                        by
                                          Great customer service!!!
                                          Judith assisted me at check out. She is always very pleasant and always has a smile. She always makes me feel welcome at this store. Great customer service. Would definitely shop again because of her!!!!
                                          by
                                            • Recommended
                                            GREAT service!
                                            Akin Morris and Jerome Mercer of the flooring department are AWESOME.... going beyond the call of duty to assist this hurried customer from the British Virgin Islands get my needs done and dusted. All with a smile.
                                            by
                                              • Recommended
                                              Custome experience
                                              Gineece, was wonderful to work with and very knowledgeable. Helped me with everything I needed, Great job!!
                                              by
                                                Great experience
                                                Had great time talking to Donna and Jerome they made my shopping experience worth the time
                                                by
                                                  • Recommended
                                                  Best service providers on island
                                                  Bought a cordless power saw and I have absolutely no regrets
                                                  by
                                                    • Recommended
                                                    Very good for homeowner needs, but some items run out of stock.
                                                    Great for repairs needed at my two vacation rental properties. Considering it is on a small island the selections of material and supplies are very good
                                                    by
                                                      • Recommended
                                                      Excellent Customer Service
                                                      I am remodeling my home and have had a great experience with Home Depot St. Thomas. ALL the workers have been very helpful. I have been to the store at least once or twice per day for 2 months. As a result, I have been in contact with an associate from every department the customer service is top notch. Thanks for making this experience pleasant
                                                      by
                                                        • Recommended
                                                        Judith the associate
                                                        Judith has great customer service she greet engage and thank
                                                        by
                                                          • Recommended
                                                          I am always able to find what I need.
                                                          I am always satisfied with my purchases at the Home Depot.
                                                          by
                                                            • Recommended
                                                            Supply shortage poor customer service skills
                                                            Supply shortage poor customer service skills this store has the worst customer service skills personnel i have never seen on top of the shortage of supplies that you have to wait months and months for is unacceptable Home Depot corporation needs to reevaluate this St Thomas store immediately in regards to customer service and supply shortage it is unacceptable especially since it is the only store in the island that services the other outer islands surrounding St. Thomas
                                                            by
                                                              Showing 1-30 of 467 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              1105 Barren Spot

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                                                              Pro Service Desk

                                                              (340)713-6402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 7:00pm