Filter Reviews By:Rating, Profile, Gender, Age (631)
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Showing 1-30 of 631 reviews
Jan 18, 2025
Home Improvement
Was very satisfied with the service
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Recommended
Jan 14, 2025
Echo of no help
I walked around and no one asked me if I needed help I found what I was looking for but all the person did was saying yup your in the right location after I found the location.
I wound up buying an item that was open due to all the broken and open items still on shelves
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Jan 11, 2025
Not very helpful
I went looking for a plumbing item and needed assistance. The staff in the plumbing department told me to look around. Why did I ask him for help?
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Jan 11, 2025
Paint department
Great attitude towards customers, knowledgeable, good disposition to help! Which is great.
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Recommended
Jan 1, 2025
Need More Supplies
Items are always low or out of stock.
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Dec 26, 2024
Noticeably Cleaner
On this particular visit, the store was noticeably cleaner and much better organized than I am used to. I shop here quite often and I must say they have stepped up their housekeeping game for sure.
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Recommended
Oct 28, 2024
Shopping experience at Starrett City (Gateway)
After jumping through hoops in order to purchase a couple of items, I still ended up walking out without the main two items that I went to purchase.
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Oct 2, 2024
Neat store, nice staff
Staff was patient and helpful with my return. The store is well stocked and organized. Parking is convenient and staff was friendly at checkout
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Recommended
Sep 2, 2024
Uninformed Management
Bernard who helped me checkout, definitely did not practice GET. I thought cashiers and customer service reps had the duty of greeting customers and engaging but apparently not. As I was checking out my items and I informed him that I had a tax ID which I use for MY business. He explained to me that this was a “one time courtesy” of him allowing me to use my actual TAX ID digits. Instead he stated at his home depot that customers have their barcodes. Well, I would like to state that home depot associates and management are expected treat customers with respect who actually take the time out to apply for tax ID numbers for their own business use! There is no policy is writing stating that customers need barcodes! And if it is in writing put it so customers can see at all home depots.
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Aug 20, 2024
Usually find what I need here!!!
I like shopping here for needs. Usually find and get what I need here without disappointment.
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Recommended
Aug 11, 2024
Disappointed visitor.
Not one employee that walk pass me ask a question or offered any help.
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Aug 4, 2024
I probably make more money than you
Associate had the nerve to imply I couldn't pay for my items. What a birdbrain. Watch your mouth
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Jul 19, 2024
Review
Really disappointed to not find nothing but I will get it from another place
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Jul 13, 2024
Location
i like the convenience of shopping at this location. It's about a 10 minute drive from my house and have a lot of stocked items at a very decent price range. Also can get house keys made at this location as well
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Recommended
Jul 4, 2024
Customer service
Jacky spent 5 hours the first day and 6 hours the second day with helping me with my appliance purchases!! Amazing
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Recommended
Jun 20, 2024
Great Representatives of the Store
The products that I purchased from the store always work well with what we are either fixing or building. Thank you.
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Recommended
Jun 18, 2024
Great employee service
This store always have employees to assist and help you .. The best Home Depot in Brooklyn
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Recommended
Jun 7, 2024
Garden associate
Excellence in providing services in knowledge on. plant care.
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Recommended
May 18, 2024
Bear paint associate named RAM
Was rude, condescending and is apparently bias against the female consumers as I was ignored and skipped on his line.
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May 16, 2024
Very good
Jacky at pro desk very helpful
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May 13, 2024
Great store Well stocked.
I went in for a new bathroom light fixture which I found, in stock at a reasonable price with no problem. I decided to pick up some plants and everything was well-stocked and very fresh.
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Recommended
May 11, 2024
Disgusted
The service is deteroiating and the exorbitant prices are horrible. The bathrooms are locked in this public establishment. If you gain access from the customer service desk, the Bathrooms are filthy (unsanitary)---Gateway Mall and Green Acres Mall area.
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Mar 17, 2024
Service was exceptional
Bought a laser measurer that was locked, associate available within 30 feet unlocked item and took it to register. Quick checkout process
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Recommended
Mar 10, 2024
here ever since they built this location and just realizing there is hardly ever anything to complain about. That must be a good thing in my book.
Always a very good location to shop. I have been going there since they put up that building in Starrett City. There is hardly ever anything to complain about. That has got to be a good thing in my book.
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Recommended
Feb 21, 2024
Great service
Mr a k m help me lot …
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Recommended
Feb 18, 2024
Excellent Customer Service
I am starting to make over my living space. Starting simply with plants. Aziz of the Garden Dept. was wonderful.