#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(440)239-7404

Rental Center

(440)239-7400

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8199 Pearl Rd

Strongsville, OH 44136

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Customer Store Reviews

  • 4.7 out of 563 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (563)
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Showing 1-30 of 563 reviews
Great store
I just want to say thanks to Bryan in flooring, drake and kat for always helping me, the people in electrical you guys always help me, made my flooring choice great I used hardwood floorkng
by
    • Recommended
    Excellent Employees
    I'm a very crafty woman, and I see things in my head, but not sure how to make them. If I bring in my idea, I can always find the help and suggestions I need. I recently built---all by myself---a cabinet for my kitchen, as I don't have much cupboard space. It is 7 ft. x 4 ft. I brought my idea on paper to your 'wood' cutter, and he gave me lots of suggestions, and cut all my wood perfect for me. I believe his name was 'Captain Kurt.' Not only was he gorgeous on the outside, but he was most knowledgeable and super friendly.
    by
      • Recommended
      Great store
      Brian in carpeting is great, thanks to Milo for bringing my microwave down your the best, Cathy thanks for your dedication and and service over the years, rose thanks your the best you always help me , Dillion your awesome, Dan you always go out of your way to help customers Home Depot kat I pro, you always helped me in the summer and can’t thank you enough, . Drake and kat always help me at night Jakarta your the goat, Steve In Electrical thanks so much, this store has great special employees
      by
        • Recommended
        Pay employees more money.
        This store needs to pay their cashiers and stockers way more money.
        by
          Excellent staff!
          Always greeted with a smile and always answer questions as silly as they may seem. The guidance is superb. Many times I’m the wrong way and they fix it.
          by
            • Recommended
            Very helpful.
            Everyone is kind and caring.
            by
              • Recommended
              Kitchen Desinger
              I'm writing to share my overwhelmingly positive experience with Anna, the kitchen designer at Home Depot (3817). From start to finish, our collaboration was marked by professionalism, expertise, and exceptional responsiveness. Anna's dedication went above and beyond what we expected. She remained consistently engaged throughout the entire design and implementation process, patiently answering all our questions, providing invaluable insights and practical advice, and proactively ensuring the project stayed on track. More than simply fulfilling our initial requests, Anna truly helped us to envision and realize a kitchen that surpassed our wildest expectations. Our original concept was good, but her creative vision elevated it to something truly fantastic. She expertly guided us through the numerous design options and skillfully navigated any constraints, making sure we understood the implications of every choice we made. The flexibility she showed in incorporating our suggestions and changes was invaluable. Working with Anna was a truly positive experience, and I wholeheartedly recommend her to anyone considering a kitchen upgrade or remodel. Her talent, dedication, and collaborative spirit transformed our "nice" kitchen into a spectacular space that we absolutely love. Milica Ristic
              by
                Clean and Easy To Locate Items
                Whenever I go to this store I always find what I want/need and there shelves are stocked well.
                by
                  • Recommended
                  First Class Paint Department
                  I needed a can of paint for a small project. Emily in the Paint Department was fantastic . . . she accommodated me with what I needed in no time at all. I used the paint on the project and it is PERFECT. THANK YOU EMILY.
                  by
                    • Recommended
                    Poor experience every vist
                    Needs improvement period
                    by
                      Vinyl fence project
                      I got to the store at 5:00 pm and had to order from the pro department. I know they get off of work at 5:30 and Tom from the department stayed late to help me and I thought that was very nice of him.
                      by
                        • Recommended
                        Kind , Helpful people....
                        Although they didn't have the item we were looking for..they pointed out some other options..and mentioned we might be able to purchase online...very Helpful...
                        by
                          Easy to shop
                          The Strongsville store is my go to, they always have ample stock. My only complaint is it can be difficult to find an employee to help with questions.
                          by
                            Amazing Service
                            Shopping at the Strongsville HomeDepot is always pleasant. The employees are helpful and work hard to take care of my needs Thank you HomeDepot team.
                            by
                              • Recommended
                              Good experience.
                              Went to the store to look at microwave ovens. Was greeted by an employee, who asked if I needed help. Once I located one I wanted, I located the employee ,Jordan, who helped me purchase the item and set up delivery.
                              by
                                • Recommended
                                Great store great people
                                I really love the store and its employees I always make sure I buy from there, I love Cathy at front desk, Lilly at customer service is the goat, drake and kat are great employees, fitz, Brian and Dan have been great and Jakarta is always helpful. Mike in electrical is awesome, I love the store it’s clean and I hope the manager Anthony Santiago appreciates the hard work the employees at night and day work
                                by
                                  • Recommended
                                  The best!
                                  The staff were extremely kind and helpful! Every aisle I went to someone asked if I needed help.
                                  by
                                    • Recommended
                                    Great store
                                    The employees are awesome, Cathy from customer return has been great to me, fitz is always great, Brian is very great to me, Mike and Dan always help me out, drake and kat are the goat, the tool rental guys are Jason in windows is always very polite, please Anthony Santiago take care of these people
                                    by
                                      • Recommended
                                      Selection
                                      My wife and I was very happy with all of the flowers to chose from. Will be back
                                      by
                                        • Recommended
                                        Managers are always on the floor.
                                        Every time I come into this store the managers are out on the floor and available. You do not see many organizations where managers are available.
                                        by
                                          • Recommended
                                          Many choices…easy reach…great selection.
                                          Had exactly what I was looking for…fast and easy checkout…courteous and helpful employees.
                                          by
                                            • Recommended
                                            Home store
                                            This store is 1 mile from my house. All the employees are so helpful every time I go there at 7 AM in the morning.
                                            by
                                              • Recommended
                                              Everything we needed!
                                              Employees are SOOOOO HELPFUL!!!
                                              by
                                                • Recommended
                                                Terrible
                                                Their employee lack basic knowledge and they have multiple just standing around. I was told I need to go to customer service. Then customer service said i needed bath and appliances. Why not hire competent people instead of any schmucketelly
                                                by
                                                  ordered mulch
                                                  you have my money but I still am waiting for my order . Given 4 dates and sill waiting.
                                                  by
                                                    Excellent service, very helpful
                                                    We are updating our kitchen. Everyone has been very helpful with the new layout of the kitchen and choosing the new appliances. They listened to us and worked to give us exactly what we wanted. Everyone treated us with respect.
                                                    by
                                                      • Recommended
                                                      Excellent customer service.
                                                      Cathy Fatica has always been cheerful and helpful to us. She is always smiling and willing to assist whenever she can.
                                                      by
                                                        • Recommended
                                                        Helpfulness
                                                        I wish the sales people were more able to answer questions about what I’m looking for or refer to someone that is knowledgeable. About what I might need to fix or install a product.
                                                        by
                                                          Excellent store
                                                          I have shopped at competitors for years. I will only shop at Home Depot in the future. I have purchased my kitchen floor, a storm door, paint, painting products and more. I am always greeted as soon as I walk into the store and helped to find the department when needed. I never have to search for an employee, they are always around!! Thank You HOME DEPOT!!!!
                                                          by
                                                            • Recommended
                                                            Good experience
                                                            My cashier was wonderful. Made my day.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 563 reviews

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