#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(623)544-8581

Rental Center

(623)544-8584

Store Hours

Mon-Tue:
5:00am - 9:00pm

Wed:
5:00am - 5:00pm

Thu:
Closed

Fri:
5:00am - 9:00pm

Sat:
5:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

13760 W Bell Rd

Surprise, AZ 85374

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 988 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (988)
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Showing 1-30 of 988 reviews
the store even has things you didn't know you needed
the store even has things you didn't know you needed
by
  • Verified Purchase
  • Recommended
Great place to shop and I love the garden shop. Good people with great attitudes.
Great place to shop and I love the garden shop. Good people with great attitudes.
by
  • Verified Purchase
  • Recommended
Just came from Home Depot in Surprise. Very nice store and very friendly & helpful employees. H...
Just came from Home Depot in Surprise. Very nice store and very friendly & helpful employees. Had everything we needed, we will return!
by
  • Verified Purchase
  • Recommended
We were greeted as we walked in, there were plenty of masks and sanitation items to keep everyone...
We were greeted as we walked in, there were plenty of masks and sanitation items to keep everyone healthy and clean! As we walked around we were having trouble finding certain items, as some items have been discontinued because of COVID(not sure the exact reason). Lamont helped us find what we needed thank u again. As we checked out the cashier was very friendly and got us out speedily.
by
  • Verified Purchase
  • Recommended
Employees are proactive and comprehensively knowledgeable. A more well stocked
Employees are proactive and comprehensively knowledgeable. A more well stocked
by
  • Verified Purchase
  • Recommended
we love this Hope Dept. Always very well stocket and helpful people. Awsome gardendepartment.
we love this Hope Dept. Always very well stocket and helpful people. Awsome gardendepartment.
by
  • Verified Purchase
  • Recommended
I just have a question, A few Years ago I had built up a twelve thousand dollar limit on my home ...
I just have a question, A few Years ago I had built up a twelve thousand dollar limit on my home depot card,I didn't owe a dime on the card it was all paid off and had been for probably 6months or more, because where we lived I didn't need to use it as much, but when I did try to use it if was cancelled,I was told it was because I had filed bankruptcy, but I didn't file on my Home Depot card plus I didn't owe a dime on it.I was a loyal customer for over 20 years and this is how I was treated, so this is how you treat your loyal customers.I would like my Home Depot card back with my 12 thousand dollar limit and an explanation. But I will bet that I never head a word from anyone at Home Depot.
by
  • Verified Purchase
  • Recommended
I like the store but i can never find perennials and when I did find some (over a yr ago) it was ...
I like the store but i can never find perennials and when I did find some (over a yr ago) it was very very few (not much variety). Everything else is fine but that
by
  • Verified Purchase
  • Recommended
The store was clean and well organized. All the items I was shopping for was in stock and in sto...
The store was clean and well organized. All the items I was shopping for was in stock and in store. The associate Sabrina was very friendly.
by
  • Verified Purchase
  • Recommended
Great Store. Consistently good shopping experience.
Great Store. Consistently good shopping experience.
by
  • Verified Purchase
  • Recommended
Awesome Customer Service
Awesome Customer Service
by
  • Verified Purchase
  • Recommended
Christy and Monica at the pro-desk are amazing to work with. Friendly staff and makes the experie...
Christy and Monica at the pro-desk are amazing to work with. Friendly staff and makes the experience very easy. For several years, Christy has been our "go-to" when shopping at home depot. All employees should be more like her.
by
  • Verified Purchase
  • Recommended
Good store to shop. Personnel are for your help. Mot hard to find help wen needed.
Good store to shop. Personnel are for your help. Mot hard to find help wen needed.
by
  • Verified Purchase
  • Recommended
They are a very good store, but they don't carry old stock items.
They are a very good store, but they don't carry old stock items.
by
  • Verified Purchase
  • Recommended
This is a great store, with an excellent staff. Despite being very busy, the check out goes fast.
This is a great store, with an excellent staff. Despite being very busy, the check out goes fast.
by
  • Verified Purchase
  • Recommended
There was a Ryobi representative available to assist me with the correct battery and the Sale Cas...
There was a Ryobi representative available to assist me with the correct battery and the Sale Cashier was very pleasant in assisting me with my purchase!
by
  • Verified Purchase
  • Recommended
Everyone of the employees at this store seem genuinely sincere about helping you. Very friendly a...
Everyone of the employees at this store seem genuinely sincere about helping you. Very friendly and knowledgeable
by
  • Verified Purchase
  • Recommended
Exceptional store inventory and customer service.
Exceptional store inventory and customer service.
by
  • Verified Purchase
  • Recommended
When checking out at this store, look for Laurie, she is the best.
When checking out at this store, look for Laurie, she is the best.
by
  • Verified Purchase
  • Recommended
Spent an hour waiting for pavers and then told you didn’t have any. Even paid for them and then t...
Spent an hour waiting for pavers and then told you didn’t have any. Even paid for them and then they decided they didn’t have any
by
  • Verified Purchase
Every employee I ran into was very kind helpful and polite.
Every employee I ran into was very kind helpful and polite.
by
  • Verified Purchase
  • Recommended
Every time that I go to this Home Depot there is always an employee there for assistance, no matt...
Every time that I go to this Home Depot there is always an employee there for assistance, no matter which section I am in. As a disabled Veteran, I need a lot more assistance that I like to think I do. The store employees recognize this and are very helpful and courteous.
by
  • Verified Purchase
  • Recommended
Great help from employees there when had questions about smoke detectors, lighting in laundry roo...
Great help from employees there when had questions about smoke detectors, lighting in laundry room, and quick check out. Thanks for Lamont and Terri.
by
  • Verified Purchase
  • Recommended
Although this is a very busy shopping center and store, I've always managed to find a conveni...
Although this is a very busy shopping center and store, I've always managed to find a convenient parking spot not too far from either of the entrances. That convenience always begins my shopping easier. It's easy to find what I'm looking for and occasionally I might have to ask for help if the item I'm shopping for is not a big item as in the case today. A friendly employee helped me find my item and I was able to check out quickly through the lumber and Pro area.
by
  • Verified Purchase
  • Recommended
June Was Excellent In Flooring Department , She Was Helpful , Above My Expectations!
June Was Excellent In Flooring Department , She Was Helpful , Above My Expectations!
by
  • Verified Purchase
  • Recommended
thank you for keeping our store well stocked in this time of craziness in our world
thank you for keeping our store well stocked in this time of craziness in our world
by
  • Verified Purchase
  • Recommended
Alejandro (employee) was offer to open a account and I was approved almost save a $100 glad abo...
Alejandro (employee) was offer to open a account and I was approved almost save a $100 glad about that I didnt expect .
by
  • Verified Purchase
  • Recommended
Very helpful associates in the aisles. Quickly helped answer questions and solutions. Cashier As ...
Very helpful associates in the aisles. Quickly helped answer questions and solutions. Cashier As well
by
  • Verified Purchase
  • Recommended
Just want to put a good word in for an employee by the name of Sam. Was of great help at time of ...
Just want to put a good word in for an employee by the name of Sam. Was of great help at time of paying for my stuff, asked me if i bought everything i had needed, if there was anything he could do to help and hoped i had a nice Christmas. That goes a long way and brings me back there for sure. It`s nice to see a smile !!! Thanks Sam.
by
  • Verified Purchase
  • Recommended
The Surprise location is such a friendly store. I've always had a great experience there! Last vi...
The Surprise location is such a friendly store. I've always had a great experience there! Last visit was when I purchased a few appliances from Josh Loescher and he was so helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 988 reviews

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Thu: Closed

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Sun: 7:00am - 8:00pm