Peoria/Happy Valley #424

Store in convenient in north Peoria. It is well stocked. The employees are willing to help you out.

I am a little confused about the $ 5,000.00 Home Depot Gift Card Sweepstakes. I was in your store on 5/3/2021 and the receipt gives a User ID and Password to enter the sweepstakes and one of the store associates points it out to me on the receipt and tells me to make sure I enter. So I did enter and at the end of the survey I find out that the sweepstakes started on 2/1/2021 and then ended on 5/2/2021. If the sweepstakes is over why is it still showing to enter on the receipt and the store associate tells me to enter. Can someone explain ? thank you.

Customer service is excellent

Eddie the manager and Linda are great employees. This is a clean store. Great job !!

We would recommend this store to all our friends and new people moving in the area. Great store, clean, neat , ease to get around with a walker and friendly employees.

I am deeply concerned with the service I received at the store 0424 on Saturday about an installation order I placed. So wanted to see whom should I approach for my grievance and after a lot of research I couldn’t get any way to reach out to supervisors or concerned authorities of homedepot. Its about order a kitchen countertop installation service order I placed with associate at Lake Pleasant-AZ Home Depot. I got this order placed with Michael Barlowe, the kitchen designer I wanted to order a kitchen countertop installation service. Chose a granite and talked to MIchael on the process. He asked me to pay the total money as per the estimates if i need to visit Arizona Tile showroom to choose and hold granite slabs for my project. I paid him $5263.75 on the spot. And when I as supposed to get all the copies of agreement, he did not. And insisted me to wait till 3 business days for the order to process and some contractor to call me to fix and appointment for measurement. He said as I have paid the entire estimate, I can now visit Slabs showroom to choose one. I drove 45 miles one side to the showroom to choose slabs, and then I was not allowed to do so since the representative there confirmed that there are many cases like mine where home depot associate asks customer and choose slabs just after payment and even before homedepot contacts them with my order. The biggest catch is I found the copies of agreement in my email that says that the cancellation period of agreement is 3 business days - and that the home depot agent asked me to give as a buffer for appointment fixation - a total lie/ switch and bait on the face of customer. Now I saw that he intentionally didnt give me the print outs of complete agreement that he got me signed on some false pretext. Then I got a call from a very very badly reviewed fabrication company asking me time to fix an apt for measurements. Now from that time I am trying to reach home depot on the matter to at least get a good reputed contractor company to take care of my project - as I know there is not just 1 contractor that works with homedepot and - to this time there is no response from anyone on the store either - with the associate who worked up all this for me is not available in store today - is what I got to know from store many times. I have been a customer with homedepot since i can recollect off but this is what I am getting in return.

I will avoid this location at all costs!

Clean and very well stocked! Friendly workers!