Sw Richmond #4627

4.7

out of 5

95% of customers recommend this store
Rating Breakdown
5
(439)
4
(57)
3
(9)
2
(6)
1
(20)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
The Home Depot
Contact Us
Main: (804)744-6311
Pro Desk: (804)763-5424
Tool & Truck Rental: (804)763-5430
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
12300 Chattanooga Plaza
Midlothian, VA 23112

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

5.65 mi
  • 1386 Car Mia Way
  • Richmond, VA 23235
12.51 mi
  • 12300 Jefferson Davis Hw
  • Chester, VA 23831
13.02 mi
  • 6501 W Broad St
  • Richmond, VA 23230

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Southwest Richmond Home Depot in Midlothian, VA, where your project is in good hands. We'll help you find what you need.

Whether you're looking for Husky storage or lighting, your favorite hardware store has you covered. Our skilled associates can help you find exactly what you need for your DIY project. We offer free pickup within 2 hours on millions of items using our Home Depot app. Shopping at your favorite hardware store has never been this easy.

At Home Depot, getting involved in our community is important to us. We support our veterans through our Team Depot programs, as well as the Chesterfield County Police Department, Fire Station and EMS. We also cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice.

You can find us northeast of the intersection of US-360 and VA-288, close to the IHOP, 20 minutes from Pocahontas State Park. Drop by today and see what's new.

Sincerely,

The Sw Richmond Home Depot Store Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Sw Richmond hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Sw Richmond offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.7

out of 5

531 reviews
5
(439)
4
(57)
3
(9)
2
(6)
1
(20)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
95% Of Customers
Recommend This Store 495 of 522 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The employees are horribly uncaring and no checkout lines are available! I just bought two ceilin...

1.0

out of 5

The employees are horribly uncaring and no checkout lines are available! I just bought two ceiling fans and as I was trying to get them off the shelves, I had three (three!!!) employees ask me to move so they could get by with pallets of Christmas stuff. Not one offered to help; not even to help me lift it off the shelf, much less do anything beyond that to deliver great customer service. I carry them to the front only to find that there are no lines available and several people waiting in line to use the self-checkout. I stood there waiting to check myself out (again, great customer service!); several employees looked at me holding the two large boxes, including the self-checkout person, but not a single one offered any help at all. If I set them in the floor, they would be blocking isles, which are already very cluttered in this store. Social distancing is impossible because of all of the stock waiting to be put away and product displays in the isles. The one constant in this store is it ALWAYS is an unpleasant experience!!!

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They're always ready to assist. Customer Service, is excellent. Coriana assisted me. I was very p...

5.0

out of 5

They're always ready to assist. Customer Service, is excellent. Coriana assisted me. I was very pleased. All the Customer Service Sales and Store Floor Persons are simply wonderful, kind and respectful. Home Depot employees are greatly appreciated for the base of knowledge to help.

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The only good thing about this store is Davone. I honestly don't understand how the associate Stu...

1.0

out of 5

The only good thing about this store is Davone. I honestly don't understand how the associate Stuart, in the flooring department in case there are two, can ABSOLUTELY REFUSE to assist....do his job...and be employed. He is extremely rude and needs to be retrained. The store was clean though.

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Why have a mask required rule but not enforce it? 4 people walked in front of me without a mask o...

1.0

out of 5

Why have a mask required rule but not enforce it? 4 people walked in front of me without a mask on and then as soon as I counted more than 12 people not wearing masks, I left the store. I will no longer patron this store because they obliviously do not care about their employees or other customers.

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Kristin in appliances is excellent! She is very knowledgeable, professional, helpful, patient and...

5.0

out of 5

Kristin in appliances is excellent! She is very knowledgeable, professional, helpful, patient and always pleasant! She went through several refrigerator options with me, very time consuming, she never acted frustrated or impatient as I made my decision. So pleasant to work with!

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The was clean; all personnel wearing masks, and helpful with questions I had about location of se...

5.0

out of 5

The was clean; all personnel wearing masks, and helpful with questions I had about location of sertain products. The cashier, Jamie, was exceptionally helpful with the checking out process, and informing me of benefits of a Home Depot credit account.

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