#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(602)588-4421

Rental Center

(602)588-4414

Store Hours

Mon-Wed:
5:00am - 10:00pm

Thu:
9:00am - 8:00pm

Fri:
5:00am - 10:00pm

Sat:
5:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2650 W Thunderbird Rd

Phoenix, AZ 85023

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 886 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (886)
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Showing 1-30 of 886 reviews
The staff are friendly.
The staff are friendly.
by
  • Verified Purchase
  • Recommended
Thanks Matt and Shawn for THE WORSE customer service I’ve seen In The last 5 years
Thanks Matt and Shawn for THE WORSE customer service I’ve seen In The last 5 years
by
  • Verified Purchase
1 found this review helpful
Good customer service.
Good customer service.
by
  • Verified Purchase
  • Recommended
Great customer service. Good parking spaces. Find supplies easily.
Great customer service. Good parking spaces. Find supplies easily.
by
  • Verified Purchase
  • Recommended
I had a $ 15.00 problem that I created myself and I thought they would laugh me out of the store....
I had a $ 15.00 problem that I created myself and I thought they would laugh me out of the store. (and they should have). Instead, they handled it in about three to five minuets and i was on my way with my $15.00 in my pocket. I have shopped here in the past (just little things) but I think after this I'm going to be looking at a major purchase in the next month or so. Great service and they always have a large selection of whatever you want.
by
  • Verified Purchase
  • Recommended
Had two orange aprons walk past me but not ask if I needed help even though it was obvious. When ...
Had two orange aprons walk past me but not ask if I needed help even though it was obvious. When I went to the paint booth to get help in electrical, the guy that walked past me was the one they called... and then he had no idea what he was doing... no help whatsoever.
by
  • Verified Purchase
1 found this review helpful
Great customer service given by Gail Allen, Appliance Specialist!
Great customer service given by Gail Allen, Appliance Specialist!
by
  • Verified Purchase
  • Recommended
This store location is very convenient and easy to drive to. The store layout is very nice and cl...
This store location is very convenient and easy to drive to. The store layout is very nice and clean. I would recommend my family and friends to go to this store.
by
  • Verified Purchase
  • Recommended
always very helful
always very helful
by
  • Verified Purchase
  • Recommended
I recommend this store they are friendly helpful and you can always find somebody to help
I recommend this store they are friendly helpful and you can always find somebody to help
by
  • Verified Purchase
  • Recommended
Overall a great experience every time I visit this HD. The employees here are very knowledgeable ...
Overall a great experience every time I visit this HD. The employees here are very knowledgeable and helpful. Thank you for making each visit a productive one. FIVE STARS!!!
by
  • Verified Purchase
  • Recommended
Associates were friendly, helpful, energetic, knowledgeable and respectful to customers and to on...
Associates were friendly, helpful, energetic, knowledgeable and respectful to customers and to one another. Other retailers could take lessons from this store.
by
  • Verified Purchase
  • Recommended
THE STAFF ARE FRIENDLY AND HELPFUL!
THE STAFF ARE FRIENDLY AND HELPFUL!
by
  • Verified Purchase
  • Recommended
This location is like any other Home Depot location. My most recent issue is not with the Store, ...
This location is like any other Home Depot location. My most recent issue is not with the Store, it is with the Corporate decision makers. I understand completely. I have an Executive "Leadership" Team as well.
by
  • Verified Purchase
  • Recommended
Clean, friendly, excellent customer service
Clean, friendly, excellent customer service
by
  • Verified Purchase
  • Recommended
Every department is helpful and kind! They seems to thrive in customer assistance and I could not...
Every department is helpful and kind! They seems to thrive in customer assistance and I could not be more thankful for their guidance and help.
by
  • Verified Purchase
  • Recommended
Well stocked, friendly and knowledgeable staff, convenient location
Well stocked, friendly and knowledgeable staff, convenient location
by
  • Verified Purchase
  • Recommended
I ENJOY shopping at this store always helpful and friendly. Always has what i need and more.
I ENJOY shopping at this store always helpful and friendly. Always has what i need and more.
by
  • Verified Purchase
  • Recommended
The employees are always friendly and helpful with any questions I have!
The employees are always friendly and helpful with any questions I have!
by
  • Verified Purchase
  • Recommended
I have been shopping at The Thunderbird Home Depot since it opened. without exception, I have alw...
I have been shopping at The Thunderbird Home Depot since it opened. without exception, I have always experienced top notch service from employees, customer service, and all departments in this store.
by
  • Verified Purchase
  • Recommended
Pro Desk and Mill Works - GREAT!
Pro Desk and Mill Works - GREAT!
by
  • Verified Purchase
  • Recommended
The Pro desk is AWESOME!!!!
The Pro desk is AWESOME!!!!
by
  • Verified Purchase
  • Recommended
Tammy, the cashier: I would wait in a long line just to be able to have her check out my items. S...
Tammy, the cashier: I would wait in a long line just to be able to have her check out my items. She is that good!!
by
  • Verified Purchase
  • Recommended
This is my favorite HD store. It's clean, staff is fabulous, and I feel welcome there. We've been...
This is my favorite HD store. It's clean, staff is fabulous, and I feel welcome there. We've been in a major remodel at our home for about 3 months, and have been to the store a couple dozen times over this span. Even at the beginning of the project, the cashiers and some of the folks in tools/electric/plumbing started to recognize me and smile and wave - just seems to feel right here.
by
  • Verified Purchase
  • Recommended
Tammy and Kellie were great like always acknowledged my presence smiled asked if there was anythi...
Tammy and Kellie were great like always acknowledged my presence smiled asked if there was anything else I needed and just made me feel completely at ease.
by
  • Verified Purchase
  • Recommended
This Home Depot always has the merchandise I need and the employees are so helpful.
This Home Depot always has the merchandise I need and the employees are so helpful.
by
  • Verified Purchase
  • Recommended
Tammy the cashier makes customers feel welcome she is always smiling and offering assistance. thi...
Tammy the cashier makes customers feel welcome she is always smiling and offering assistance. this store and its employees have been very helpful in all te project I have been doing on my home.
by
  • Verified Purchase
  • Recommended
I have been to many home improvement stores and most of the time it is really like the customers ...
I have been to many home improvement stores and most of the time it is really like the customers are there to fend for themselves. Today, I had a great experience from Kaite who helped me with an online order, a return of a purchase and made a great start to my day of digging in my yard in the middle of June. She really put me in a great mood and helped to make me feel valued for shopping there. I will be a repeat customer due to her outstanding service!
by
  • Verified Purchase
  • Recommended
We always get great service whenever we visit this store and the associates are always friendly a...
We always get great service whenever we visit this store and the associates are always friendly and helpful.
by
  • Verified Purchase
  • Recommended
Always a friendly face to help us out when we shop here. Will keep coming back for years....
Always a friendly face to help us out when we shop here. Will keep coming back for years....
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 886 reviews

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