Filter Reviews By:Rating, Profile, Gender, Age (619)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 619 reviews
Mar 21, 2020
Had great experience with Cashier Darla,.very friendly.
Had great experience with Cashier Darla,.very friendly.
by
Verified Purchase
Recommended
Mar 21, 2020
Store is generally tidy and well stocked. Employees are friendly. Cashier Darla was friendly an...
Store is generally tidy and well stocked. Employees are friendly. Cashier Darla was friendly and helpful.
I was helped with the drywall I needed, and was helped with loading as well.
by
Verified Purchase
Recommended
Mar 17, 2020
great friendly staff... the only problem was there was no toilet paper and very few paper towels...
great friendly staff... the only problem was there was no toilet paper and very few paper towels...
by
Verified Purchase
Recommended
Mar 13, 2020
This Homedepot store always has friendly and helpful staff
This Homedepot store always has friendly and helpful staff
by
Verified Purchase
Recommended
Mar 5, 2020
Very friendly and helpful staff the night I was in. Made it an easy trip in and out.
Very friendly and helpful staff the night I was in. Made it an easy trip in and out.
by
Verified Purchase
Recommended
Feb 21, 2020
Better selection than Home Depot in Gaylord in product line we were looking for
Better selection than Home Depot in Gaylord in product line we were looking for
by
Verified Purchase
Recommended
Feb 5, 2020
Helpful associated. Friendly. Things well organized. Associates amazing at knowing what isle I...
Helpful associated. Friendly. Things well organized. Associates amazing at knowing what isle I would find what I was looking for in the store.
by
Verified Purchase
Recommended
Feb 4, 2020
Associates very helpful.
Associates very helpful.
by
Verified Purchase
Recommended
Jan 30, 2020
What great people and an excellent array of products. Be sure to look for Capt. Awesome and Mr. W...
What great people and an excellent array of products. Be sure to look for Capt. Awesome and Mr. Wonderful. They helped me find exactly what I needed. So did Joe (I think he should be Mr. Incredible) and (Marvelous) Mary was the best cashier I've ever met! Cheerful, fun, knowledgeable and patient sales force. What more could you ask for!
by
Verified Purchase
Recommended
Jan 25, 2020
First class help in Kitchen design, Monica has been more than helpful! She has been consience of...
First class help in Kitchen design, Monica has been more than helpful! She has been consience of our budget, and has guided us towards upcoming sales, etc.
by
Verified Purchase
Recommended
Jan 19, 2020
The associates at this store care about the people they serve. Their knowledge of the products a...
The associates at this store care about the people they serve. Their knowledge of the products and services never fails to disappoint. Our family has ALWAYS had excellent service and products from this store.
by
Verified Purchase
Recommended
Dec 30, 2019
Customer service ladies are not very nice or helpful.
Customer service ladies are not very nice or helpful.
by
Verified Purchase
1 found this review helpful
Dec 16, 2019
Store is clean and employees are very helpful!
Store is clean and employees are very helpful!
by
Verified Purchase
Recommended
Dec 11, 2019
Excellent customer service by Vicky in electrical department.
Excellent customer service by Vicky in electrical department.
by
Verified Purchase
Recommended
Dec 7, 2019
The employees of the Traverse City HD have a real "can do" attitude. Thanks!
The employees of the Traverse City HD have a real "can do" attitude. Thanks!
by
Verified Purchase
Recommended
Nov 24, 2019
Associates are very friendly and more than willing to help and take you to the area of store to f...
Associates are very friendly and more than willing to help and take you to the area of store to find what you came in for. They are not just there to collect a paycheck. A warm smile and kindness goes along way of wanting to come back.
by
Verified Purchase
Recommended
Nov 23, 2019
More lightning
More lightning
by
Verified Purchase
Recommended
Nov 8, 2019
The Home Depot I shop at in Traverse City, Michigan is clean and the employees are very helpful. ...
The Home Depot I shop at in Traverse City, Michigan is clean and the employees are very helpful. Two years ago I bought a new lawnmower; it was a walk behind with auto accelerate. The sales associate was very helpful and was sure I would like the machine and its features. He was right. A year later I went back to the same salesperson because of my earlier experience and bought my first snow blower and he was helpful and right again. Earlier this year we bought a new washer and dryer from the same Home Depot with the same level of quality help from a new salesperson. My wife is happy and loves the new machines. And if my wife is happy, I'm happy. She does the washing, drying, and ironing; I cook. Were both happy.
by
Verified Purchase
Recommended
Oct 23, 2019
These people know what "CUSTOMER SERVICE" is all about! THANK YOU! Home Depot!!!
These people know what "CUSTOMER SERVICE" is all about! THANK YOU! Home Depot!!!
by
Verified Purchase
Recommended
Oct 20, 2019
good store
good store
by
Verified Purchase
Recommended
Oct 6, 2019
Employees couldn't be nicer. One guy was stocking shelves and I asked if he could help me and he ...
Employees couldn't be nicer. One guy was stocking shelves and I asked if he could help me and he came with me right away and looked for the product I wanted. He found the last case of the trim tile I wanted.
by
Verified Purchase
Recommended
Oct 4, 2019
No matter the project, we can always find what is needed at this Home Depot. The sales people ar...
No matter the project, we can always find what is needed at this Home Depot. The sales people are knowledgeable and very willing to be of help. It's always our first stop for the things we need......because it will definitely be the last stop. We are very fortunate to have this store in our community. It is a great asset!
by
Verified Purchase
Recommended
Sep 13, 2019
Becky C in paint was fantastic. More than exceeded my expectations. She needs to be training peop...
Becky C in paint was fantastic. More than exceeded my expectations. She needs to be training people. I owned a business for 40 years. What a great team member.
by
Verified Purchase
Recommended
Sep 5, 2019
We were going to purchased Flooring. We were told that they( Home Depot) Charged $35 for person t...
We were going to purchased Flooring. We were told that they( Home Depot) Charged $35 for person to do measurement. Home Depot set up day and time. We made sure someone would be there. Upon that time and day no one showed up. Home Depot called in the afternoon saying they canceled the appointment and well do it Friday. Excuse me? No one well be here Friday? I ended up going down to Home Depot and requesting my $35 refund. What a waste of time. Home depot Jerks you around. I need to find someone else who sell's Flooring since I would Not recommend Home Depot!
by
Verified Purchase
Recommended
1 found this review helpful
Aug 12, 2019
Monica in appliances was very helpful and knew what she was talking about.
Monica in appliances was very helpful and knew what she was talking about.
by
Verified Purchase
Recommended
Aug 3, 2019
The staff is great. The most important characteristic in any business is how the staff interacts ...
The staff is great. The most important characteristic in any business is how the staff interacts with the customer at the point of sale. The Traverse City Home Depot staff is positive and helpful. Couldn't ask for more.
by
Verified Purchase
Recommended
Aug 2, 2019
The customer service department is awesome. Every time I had to use them they went above & beyon...
The customer service department is awesome.
Every time I had to use them they went above & beyond solving my concern!
by
Verified Purchase
Recommended
Jul 29, 2019
Person at contractors' desk could not be bothered. Told me to come back Monday. No time to answe...
Person at contractors' desk could not be bothered. Told me to come back Monday. No time to answer any question on products carried. Staff woefully ignorant as to building products. Paint department is very good. Great, helpful, knowledgable people there - but NOT at the other end of the store!!
by
Verified Purchase
Jul 27, 2019
always a clean store, extremely helpful staff, well stocked location.
always a clean store, extremely helpful staff, well stocked location.
by
Verified Purchase
Recommended
Jul 10, 2019
Awful parking lot, Ingress and egress are terrible. This store always has the aisles plugged up w...
Awful parking lot, Ingress and egress are terrible. This store always has the aisles plugged up with merchandise. If you say anything about the aisles they explain what a great and high volume store they are. Not impressed!. Store employees walk around looking at their phones, customers need to avoid them.