#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(231)929-8814

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2522 Crossing Cir

Traverse City, MI 49684

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Customer Store Reviews

  • 4.6 out of 619 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (619)
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Showing 1-30 of 619 reviews
Had great experience with Cashier Darla,.very friendly.
Had great experience with Cashier Darla,.very friendly.
by
  • Verified Purchase
  • Recommended
Store is generally tidy and well stocked. Employees are friendly. Cashier Darla was friendly an...
Store is generally tidy and well stocked. Employees are friendly. Cashier Darla was friendly and helpful. I was helped with the drywall I needed, and was helped with loading as well.
by
  • Verified Purchase
  • Recommended
great friendly staff... the only problem was there was no toilet paper and very few paper towels...
great friendly staff... the only problem was there was no toilet paper and very few paper towels...
by
  • Verified Purchase
  • Recommended
This Homedepot store always has friendly and helpful staff
This Homedepot store always has friendly and helpful staff
by
  • Verified Purchase
  • Recommended
Very friendly and helpful staff the night I was in. Made it an easy trip in and out.
Very friendly and helpful staff the night I was in. Made it an easy trip in and out.
by
  • Verified Purchase
  • Recommended
Better selection than Home Depot in Gaylord in product line we were looking for
Better selection than Home Depot in Gaylord in product line we were looking for
by
  • Verified Purchase
  • Recommended
Helpful associated. Friendly. Things well organized. Associates amazing at knowing what isle I...
Helpful associated. Friendly. Things well organized. Associates amazing at knowing what isle I would find what I was looking for in the store.
by
  • Verified Purchase
  • Recommended
Associates very helpful.
Associates very helpful.
by
  • Verified Purchase
  • Recommended
What great people and an excellent array of products. Be sure to look for Capt. Awesome and Mr. W...
What great people and an excellent array of products. Be sure to look for Capt. Awesome and Mr. Wonderful. They helped me find exactly what I needed. So did Joe (I think he should be Mr. Incredible) and (Marvelous) Mary was the best cashier I've ever met! Cheerful, fun, knowledgeable and patient sales force. What more could you ask for!
by
  • Verified Purchase
  • Recommended
First class help in Kitchen design, Monica has been more than helpful! She has been consience of...
First class help in Kitchen design, Monica has been more than helpful! She has been consience of our budget, and has guided us towards upcoming sales, etc.
by
  • Verified Purchase
  • Recommended
The associates at this store care about the people they serve. Their knowledge of the products a...
The associates at this store care about the people they serve. Their knowledge of the products and services never fails to disappoint. Our family has ALWAYS had excellent service and products from this store.
by
  • Verified Purchase
  • Recommended
Customer service ladies are not very nice or helpful.
Customer service ladies are not very nice or helpful.
by
  • Verified Purchase
1 found this review helpful
Store is clean and employees are very helpful!
Store is clean and employees are very helpful!
by
  • Verified Purchase
  • Recommended
Excellent customer service by Vicky in electrical department.
Excellent customer service by Vicky in electrical department.
by
  • Verified Purchase
  • Recommended
The employees of the Traverse City HD have a real "can do" attitude. Thanks!
The employees of the Traverse City HD have a real "can do" attitude. Thanks!
by
  • Verified Purchase
  • Recommended
Associates are very friendly and more than willing to help and take you to the area of store to f...
Associates are very friendly and more than willing to help and take you to the area of store to find what you came in for. They are not just there to collect a paycheck. A warm smile and kindness goes along way of wanting to come back.
by
  • Verified Purchase
  • Recommended
More lightning
More lightning
by
  • Verified Purchase
  • Recommended
The Home Depot I shop at in Traverse City, Michigan is clean and the employees are very helpful. ...
The Home Depot I shop at in Traverse City, Michigan is clean and the employees are very helpful. Two years ago I bought a new lawnmower; it was a walk behind with auto accelerate. The sales associate was very helpful and was sure I would like the machine and its features. He was right. A year later I went back to the same salesperson because of my earlier experience and bought my first snow blower and he was helpful and right again. Earlier this year we bought a new washer and dryer from the same Home Depot with the same level of quality help from a new salesperson. My wife is happy and loves the new machines. And if my wife is happy, I'm happy. She does the washing, drying, and ironing; I cook. Were both happy.
by
  • Verified Purchase
  • Recommended
These people know what "CUSTOMER SERVICE" is all about! THANK YOU! Home Depot!!!
These people know what "CUSTOMER SERVICE" is all about! THANK YOU! Home Depot!!!
by
  • Verified Purchase
  • Recommended
good store
good store
by
  • Verified Purchase
  • Recommended
Employees couldn't be nicer. One guy was stocking shelves and I asked if he could help me and he ...
Employees couldn't be nicer. One guy was stocking shelves and I asked if he could help me and he came with me right away and looked for the product I wanted. He found the last case of the trim tile I wanted.
by
  • Verified Purchase
  • Recommended
No matter the project, we can always find what is needed at this Home Depot. The sales people ar...
No matter the project, we can always find what is needed at this Home Depot. The sales people are knowledgeable and very willing to be of help. It's always our first stop for the things we need......because it will definitely be the last stop. We are very fortunate to have this store in our community. It is a great asset!
by
  • Verified Purchase
  • Recommended
Becky C in paint was fantastic. More than exceeded my expectations. She needs to be training peop...
Becky C in paint was fantastic. More than exceeded my expectations. She needs to be training people. I owned a business for 40 years. What a great team member.
by
  • Verified Purchase
  • Recommended
We were going to purchased Flooring. We were told that they( Home Depot) Charged $35 for person t...
We were going to purchased Flooring. We were told that they( Home Depot) Charged $35 for person to do measurement. Home Depot set up day and time. We made sure someone would be there. Upon that time and day no one showed up. Home Depot called in the afternoon saying they canceled the appointment and well do it Friday. Excuse me? No one well be here Friday? I ended up going down to Home Depot and requesting my $35 refund. What a waste of time. Home depot Jerks you around. I need to find someone else who sell's Flooring since I would Not recommend Home Depot!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Monica in appliances was very helpful and knew what she was talking about.
Monica in appliances was very helpful and knew what she was talking about.
by
  • Verified Purchase
  • Recommended
The staff is great. The most important characteristic in any business is how the staff interacts ...
The staff is great. The most important characteristic in any business is how the staff interacts with the customer at the point of sale. The Traverse City Home Depot staff is positive and helpful. Couldn't ask for more.
by
  • Verified Purchase
  • Recommended
The customer service department is awesome. Every time I had to use them they went above & beyon...
The customer service department is awesome. Every time I had to use them they went above & beyond solving my concern!
by
  • Verified Purchase
  • Recommended
Person at contractors' desk could not be bothered. Told me to come back Monday. No time to answe...
Person at contractors' desk could not be bothered. Told me to come back Monday. No time to answer any question on products carried. Staff woefully ignorant as to building products. Paint department is very good. Great, helpful, knowledgable people there - but NOT at the other end of the store!!
by
  • Verified Purchase
always a clean store, extremely helpful staff, well stocked location.
always a clean store, extremely helpful staff, well stocked location.
by
  • Verified Purchase
  • Recommended
Awful parking lot, Ingress and egress are terrible. This store always has the aisles plugged up w...
Awful parking lot, Ingress and egress are terrible. This store always has the aisles plugged up with merchandise. If you say anything about the aisles they explain what a great and high volume store they are. Not impressed!. Store employees walk around looking at their phones, customers need to avoid them.
by
  • Verified Purchase
Showing 1-30 of 619 reviews

Nearby Stores

Find Another Store

3786 S Mackinaw Trail

Cadillac, MI 49601

32.41 mi

Pro Service Desk

(231)779-6174

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm