Reviews for Troutdale #4014

I am asked every time I come into the store by an associate named Alex if I have plans to remodel my bathroom anytime soon. When I questioned why he continually asks me, he immediately became argumentative and said "he was just doing his job." He also stated, "it is not harassing to ask a simple question." At this point, I can't count the number of times he has asked me as I come into the store daily. Poor customer service and a sharp decline from the company's values. Home Depot please stop having an associate do this job.

I have always had a good experience with this store! My recent visit was just as pleasant as they always are except I did need more help today than usual and they were so happy to accommodate my needs. I was assisted in 3 different areas and by 3 different employees. Each one was very friendly and went above and beyond to meet my needs. The store is always clean and orderly when I have been there and I always am able to find what I need.

Lots of different carpets to choose from, also the padding. Kaci was extremely helpful & the procedure went quickly.

Go see him!!!! He is amazing and extremely helpful!

Great friendly store!!! Everyone is so helpful, a pleasure to shop for all your home needs. Wendy in the paint department is the GREATEST!! She is all about customer service!!

We always enjoy shopping at this location. The staff is friendly and helpful. They are in stock 95% of the time. The store is clean and well layed out.

Some items are not available at this location but if you have the app loaded on your mobile device iit is easy to ascertain which location has it in stock which saves time and fuel

Cashier Jordan was great, helpful, professional. Would like to see some high quality wood shelving that is not warped or damaged and in stock. Would also like a call button for assistance at the back of the store where cutting area is. I would also like occasional assistance with purchases am a senior.

Thanks for being open and helping with my plumbing needs on the Jan 8th Ice storm. Great customer service. I hope your employees got home safe.

Electrical dept guys were so helpful, and the Pro-desk and cashiers are really informative.

I have been come here for years and I have t say I would not go anywhere else... all the employees are helpful with a smile on their faces I have never in countered anything but great service ...

The store was clean. The person that helped me was nice and answered all my questions while helping me find the different products I was seeking.

EXCEPTIONAL SERVICE. SOMETHING THAT LOWES LOST YEARS AGO.

I love the feeling I get when I come into the store. I am greeted, directed to the area of what I am looking for and asked by other employees as I try to find that area, if I need any help. The store is clean and well organized, yes, you have a very good selection. Thank you!

We remodeled our kitchen several years ago and had super help with all of needs

THE EMPLOYEES ARE FRIENDLY AND PROFESSIONAL TO HELP FINDING PRODUCTS AND THE STORE WAS CLEAN AND PLEASNT TO SHOPPING.

Staff is friendly and everything is organized. Plenty of supplied within store.

I was purchasing blinds as after going to customer service twice I ended up waiting 60 minutes for help as I watched the employee in the area help everyone else first although I was the first person in the department and he was there because I requested him. Once this was explained the employee and the cashiers attitude toward my frustration was completely apathetic. Never will shop with Home Depot again.

Large store with great customer service always a good spot to find all of our home improvement needs

Great local store years of great service, fare prices.

The store is clean and a very friendly atmosphere for family, kids and even dogs...It's our go to store when we need somethng to repair and get great advise on whats available to do the right job correctly. My husband calls it the NORDSTROM for men, he loves going there and always has great things to say when he comes home. There is a no hassle return policy and Customer Service is great everytime.

Employess always friendly. I'm still waiting for yard crashers to find me while I shop there!

The store offers a variety of products that are well stocked and the associates are friendly and always willing to assist.

People here know what they are doing and know there way around the store. I live much closer to Lowes, but I refuse to go there because the employees there are incompetent. I have asked for many items at lowes but they had no clue to what I was talking about. Home Depot knew exactly what I was talking about. That is why I will drive farther to get better experience.

Way to short on staffing and too much much of "this is not my department" and then the pointing starts. Very low flooring selection

As always, the store employees were helpful and friendly!

Enjoyed shopping at this Home Depot and found what I needed quickly. Staff were helpful and available. Everything I needed was in stock. Thanks!

Went to Lowe's and they had poor service and product quality of table saws in entry to mid level. Home Depot is a STANDOUT. Don't wast your time anywhere else. Price and quality much better. couldn't be happier.

great service and experience. I enjoyed it a lot. So, did my family.

Employees aren't always available but they are friendly, knowledgeable and helpful.