#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(901)818-4460

Rental Center

(901)818-4470

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

800 Truse Parkway

Memphis, TN 38117

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 429 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (429)
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Showing 1-30 of 429 reviews
Again it was Andrea, Toya and Roy Hone Depot employees that impressed me with excellent customer ...
Again it was Andrea, Toya and Roy Hone Depot employees that impressed me with excellent customer service I received tonight! I could leave the parking lot before I finished this survey! JG Brown Memphis Tn
by
  • Verified Purchase
  • Recommended
It is TOP-NOTCH. ENOUGH SAID!!!!
It is TOP-NOTCH. ENOUGH SAID!!!!
by
  • Verified Purchase
  • Recommended
found everything except 7/16 coarse thread bolts
found everything except 7/16 coarse thread bolts
by
  • Verified Purchase
  • Recommended
Best attentive, friendly, and knowledgeable customer service ever; even without asking for help. ...
Best attentive, friendly, and knowledgeable customer service ever; even without asking for help. Helped to locate exactly what my husband and I wanted. Keep up the good work Sheila, Tracy, Marceanna, and other employee!
by
  • Verified Purchase
  • Recommended
Store was clean and all employees were friendly. Your employee helped me find exactly what I needed
Store was clean and all employees were friendly. Your employee helped me find exactly what I needed
by
  • Verified Purchase
  • Recommended
This is a well organized and well stocked Home Depot. But, is not the easiest to get to.
This is a well organized and well stocked Home Depot. But, is not the easiest to get to.
by
  • Verified Purchase
  • Recommended
The store is always neat and clean. The checkout line is always swift. The employees have great a...
The store is always neat and clean. The checkout line is always swift. The employees have great attitudes.
by
  • Verified Purchase
  • Recommended
This Home Depot has amazing customer service! The employees are visible on the floor and helpful!
This Home Depot has amazing customer service! The employees are visible on the floor and helpful!
by
  • Verified Purchase
  • Recommended
I had a nice experience (as i usually do at this particular location). I used to think it was jus...
I had a nice experience (as i usually do at this particular location). I used to think it was just because its so close to home, but I realized that its because of the customer friendly employees. They are polite, knowledgeable and full of information and tips; and always aware of the value of my time; so I often enjoy my visits to this Home Depot. The store is always clean making what i need easier to find. I couldnt find what I needed on the shelf, however, an employee made it her business to help me find what I needed. I left a happy camper because I did not feel like driving to another location. She found it in shock and got it for me and immediately restocked the shelves.
by
  • Verified Purchase
  • Recommended
This store is particularly well ordered and the appliance associate Tanya was exceptionally super...
This store is particularly well ordered and the appliance associate Tanya was exceptionally superior in attitude to "any" employee I've ever experienced in 54 years. She made me love your store which I already liked. Once I open a store I'd like 10 of her working in it.
by
  • Verified Purchase
  • Recommended
We came to buy a grill. The first person we asked for help was Andrea. She helped us to a self...
We came to buy a grill. The first person we asked for help was Andrea. She helped us to a self-check-out, entered the numbers we had recorded outside on the grill, rang up our other purchases and came outside to unlock the grill we had purchased. The entire time we were there was less than fifteen minutes including loading the grill and tying it down. Kudo's to Andrea and the Truse Home Depot.
by
  • Verified Purchase
  • Recommended
Handy location in the heart of east Memphis. Employees are friendly and helpful finding what you ...
Handy location in the heart of east Memphis. Employees are friendly and helpful finding what you need. Usually well stocked. I had a good experience with an online item not stocked in stores, but shipped free to store for pickup. Get used to self checkout, rarely a cashier anywhere but there and lumber.
by
  • Verified Purchase
  • Recommended
The garden center workers and cashiers are very friendly and helpful!!!
The garden center workers and cashiers are very friendly and helpful!!!
by
  • Verified Purchase
  • Recommended
Not sure what is going on with Home Depot but the service is abysmal. I wanted to shout down the ...
Not sure what is going on with Home Depot but the service is abysmal. I wanted to shout down the aisle that I needed help because no one was answering the page. Looking through boxes of parts that were mixed up beyond belief. Very unhappy customer at the moment.
by
  • Verified Purchase
Great store, but would still like a live cashier lane open, not just self checkout
Great store, but would still like a live cashier lane open, not just self checkout
by
  • Verified Purchase
  • Recommended
It reminds me of Chic Filet and that is the greatest compliment
It reminds me of Chic Filet and that is the greatest compliment
by
  • Verified Purchase
  • Recommended
I was in the store to buy two types of tape. I had a question that was answered promptly, and I d...
I was in the store to buy two types of tape. I had a question that was answered promptly, and I didn't have to wait long to check out.
by
  • Verified Purchase
  • Recommended
store clean everything neat in order
store clean everything neat in order
by
  • Verified Purchase
  • Recommended
good selection of both economy items as well as higher end items. Good for a quick fix or for mor...
good selection of both economy items as well as higher end items. Good for a quick fix or for more long term quality job.L
by
  • Verified Purchase
  • Recommended
John in carpet dept was very helpful as was chris in lawn
John in carpet dept was very helpful as was chris in lawn
by
  • Verified Purchase
  • Recommended
Cris in the lawn mower dept. He was very helpful and knowledgeable.
Cris in the lawn mower dept. He was very helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
I find the things that I needed quickly without any store employee's assistance. The store is cle...
I find the things that I needed quickly without any store employee's assistance. The store is clean and well organized.
by
  • Verified Purchase
  • Recommended
The employees make shopping at this home depot worth going out of the way to shop here. Such an ...
The employees make shopping at this home depot worth going out of the way to shop here. Such an improvement in the overall attitude of the staff. Thank you Home Depot for getting customer service right.
by
  • Verified Purchase
  • Recommended
I hit the will not return by mistake, I am totally happy with the store!
I hit the will not return by mistake, I am totally happy with the store!
by
  • Verified Purchase
  • Recommended
The store always has large selection for lawn and home improvement projects. When I was there las...
The store always has large selection for lawn and home improvement projects. When I was there last time, the associate at the garden center was very helpful. Thank you.
by
  • Verified Purchase
  • Recommended
This location provides excellent customer service. They also have enough customer service associa...
This location provides excellent customer service. They also have enough customer service associates to assist you, unlike some of the other stores. I was informed about sale items; no pressure to buy. No lines no waiting to check out.
by
  • Verified Purchase
  • Recommended
very nice store over all
very nice store over all
by
  • Verified Purchase
  • Recommended
Excellent Customer Service. Readily available products!!!
Excellent Customer Service. Readily available products!!!
by
  • Verified Purchase
  • Recommended
Very helpful personnel.
Very helpful personnel.
by
  • Verified Purchase
  • Recommended
Great store! The employees were friendly, knowledgeable, and happy to be at work!
Great store! The employees were friendly, knowledgeable, and happy to be at work!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 429 reviews

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