#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(908)810-5804

Rental Center

(908)810-5810

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

930 Springfield Rd

Union, NJ 07083

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 368 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (368)
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Showing 1-30 of 368 reviews
cashier
Robert was very professional and helpful
by
    • Recommended
    excellent service
    excellent service ))))
    by
      • Recommended
      Extremely nice employees
      The people working there are amazing and helpful . Especially the lady Jamar was awesome and helped me out I wanna thank you once again for making my day pleasant
      by
        • Recommended
        Store Associate
        Rackeisha the store associate, was excellent and very helpful.
        by
          • Recommended
          EXCELLENT CUSTOMER SERVICE
          I WENT TO HOME DEPOT THE DAY BEFORE THANKS GIVING. IT WAS THE 3RD STORE I VISITED THAT DAY, AND THE CUSTOMER SERVICE WAS BEYOND GOOD, IT WAS GREAT! JOHN SM: DAVID DH: ASM ELOISE: DONNA! AWESOME TEAM
          by
            • Recommended
            Horrible customer service
            Good luck trying to find help in this store. Even if you do most of them will not help you or tell you to wait here i will be right back and never come back.
            by
              Great service provided by George ( Jorge)
              I have no complaints, all the time and every time I buy something, it’s just fine
              by
                • Recommended
                good amount of inventory
                was able to find what was required
                by
                  • Recommended
                  Incredibly Helpful!!
                  Samia,Shahid, Luis the manager, Jorge, and Ricardo are phenomenal and a HUGE assets to your team. They went above and beyond to help me this week, and in my opinion are a HUGE assest to your team!!!!! They are simply incredible. They were patient and kind and I am thankful that they assisted me as they did!
                  by
                    • Recommended
                    Gorilla Cart 4 cu ft
                    Happy with product and excellent customer service from Sales Rep Lisa and Cashier Ida
                    by
                      • Recommended
                      Customer service
                      All three ladies today cashier, head cashier and some other lady as a floater need 1 on 1 customer service training again. Please do better around 6:15-30pm cashier number 9 and her head cashier and the other young lady, That forced her phone in my face as too if I could not read..please do better with yourself, it’s sad
                      by
                        Great service
                        Pleasant people are always willing to greet you and help out
                        by
                          • Recommended
                          Great experience
                          My husband and myself were very, very pleased with our experience at the Hackettstown Home Depot. We were particularly pleased with Rob McBride who helped us with our Purchase. He was knowledgeable, extremely helpful and spent time with us in finding the product we purchased. We are definitely satisfied and pleased customers because of the attention and helpfulness of Rob McBride.
                          by
                            • Recommended
                            gr8
                            good amount of any needed supplies for any home job
                            by
                              waste my time
                              None of the self check out stations accept cash. one cashier on duty even with 20 customers waiting on line. give yourself lots of time if you are going to shop here.
                              by
                                Excellent Customer Service!
                                As a business owner, the customer service desk explained the Pro Desk and the benefits that go along with the service,
                                by
                                  • Recommended
                                  Experience was worthwhile
                                  Ms Essie made the whole experience smooth. She utilized her experience and knowledge to make the process a breeze. I appreciate employees such as her that make the whole shopping experience worthwhile.
                                  by
                                    • Recommended
                                    Donna helped order our fridge!
                                    Donna in appliances is exceptional
                                    by
                                      • Recommended
                                      Great staff
                                      I had a great experience with the staff I was greeted and got in and out the store quickly
                                      by
                                        • Recommended
                                        Great service and detailed information
                                        Karen helped finance my new fridge. Detailed information that I need and just great assistants. Definitely will go there again.
                                        by
                                          • Recommended
                                          great features
                                          Bought this a month ago
                                          by
                                            • Recommended
                                            Excellent shopping atmosphere
                                            Great and quality items
                                            by
                                              • Recommended
                                              home depot
                                              good shopping experience
                                              by
                                                Horrible customer service
                                                Aniyah at the customer service desk was rude and disrespectful. Yelled at me for standing in the wrong place in line and was rude when asking me for information about my return.
                                                by
                                                  Great store, clean, always well stocked, employees who know where everything is and often walk to...
                                                  Great store, clean, always well stocked, employees who know where everything is and often walk to to what you are looking for. Plenty of parking, plenty of carts and carriages, and help when you need it.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Entering and leaving is great, Greeter is great, She is always cheerful and friendly. Cashiers a...
                                                  Entering and leaving is great, Greeter is great, She is always cheerful and friendly. Cashiers are always on point and helpful especially the self check out personal. Excellent. The lady in plumbing is wonderful, helpful, cheerful.
                                                  by
                                                  • Verified Purchase
                                                  I shop at the Union store frequently and this time I was there for a product that I would normall...
                                                  I shop at the Union store frequently and this time I was there for a product that I would normally buy elsewhere - Lysol Bathroom cleaner. This product is very important to my elderly mother and she asked me to bring some down to FL because she couldn't find it there. Well, it was challenging to find in most stores and I saw that the Union store had 107 in stock. When I got to the store, there wasn't any to be found. However, the associates stayed with me until they found it in back stock and on a pallet. They took the additional time to open the boxes so that I could get 4 bottles. I am very happy with the customer service during this visit and I hope to see this again!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  The store was clean and comfortable to move around staff was very friendly and polite o appreciat...
                                                  The store was clean and comfortable to move around staff was very friendly and polite o appreciate the service.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  home depot is great,there is always something that i need there ,and great prices also.
                                                  home depot is great,there is always something that i need there ,and great prices also.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Employees were absolutely terrible, unpleasant and careless, but the manager named Marc was incre...
                                                  Employees were absolutely terrible, unpleasant and careless, but the manager named Marc was incredible and I would only consider going back there because of him.
                                                  by
                                                  • Verified Purchase
                                                  Showing 1-30 of 368 reviews

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