#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(909)579-0359

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
Closed

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

250 S Mountain Ave

Upland, CA 91786

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 433 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (433)
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Showing 1-30 of 433 reviews
Thank you home depot team
Thank you Abraham and Paul for helping me load the big pallets into my car. Very nice and professional
by
    • Recommended
    GREAT PROFESSIONAL STAFF
    This is a formality and a basic extended review of the reviews of already posted. I just wanted to extend my deepest thanks to all of this Home Depot's staff members. They always seem to know where to direct me. Surprisingly; and this store seems to understand what I need. All of your employees are extremely knowledgeable at the contractual level. I am deeply in your debt and grateful for all the help you of willingly given me with your courtesy. God bless you all and thank you for allowing me the privilege of being your customer.
    by
      Great customer service
      Alex was amazing! She was very helpful and courteous.
      by
        • Recommended
        Appliance Selection Wonderful
        I bought a washer and dryer from the Mountain Ave, Upland, CA Location. Becky in the appliance department was wonderful in helping me pick up the right washer and dryer to meet my needs.
        by
          • Recommended
          Great Cashier service
          My wife and I went to South Upland Home Depot today to buy a grage shelving unit, a associate helped us finf wexactly what we needed,helped us loaded on a table top cart and directed us to the cashier line. The cashier named Jordyn help us and treated us with respect and asked us if we found everything we were looking for. Jordyn saw our purchase was a heavy item and called for a lot tech to help load it into our vehicle,Jordyn is the reason we are going to shop at South Upland Home Depot 0687 store from now on.. Thank you Miss Jordyn!!
          by
            • Recommended
            Great Construction Supplies Store!!!
            I bought some bamboo shades to add a little more privacy to my patio. I really enjoy them. They are really affordable at on $19.99.
            by
              • Recommended
              Best experience ever
              Had the pleasure of meeting Annette and rasario, rasario made sure my visit felt like i was family . He helped me load my cart with over 200 pieces of wood then he made me aware if I applied for a Home Depot card that I could save a lot of money sure enough I applied and it did save me money then he helped me load the wood into my truck . The employees there were amazing beyond helpful and Annette was the nicest cashier I have ever met she made sure my exit process was fast and correct and asked how my day was she was beyond nice and made sire I had the best rest of the afternoon . This location was amazing Felt like family was helping me out. Best employees and best location , I’m a forever shopper at this location . Thank you HD
              by
                Young employees with little to no knowledge of merchandise and young costumer service employees with and attitude. Always an attutude.
                If you return something here, expect a more than 15-minute wait and then some young lady with an attitude and no general knowledge of construction items will help you.
                by
                  Upland homedepot
                  I used this store since in was put U p. Very comfortable in it and customer service has always been outstanding. I practically rebuild my house with products from there. Great place. You can't go wrong.
                  by
                    • Recommended
                    First Time in a Long Time
                    This was the first time in a long time that we had a positive experience at this Home Depot.
                    by
                      • Recommended
                      Employees are wonderful
                      Very satisfied with everything I buy
                      by
                        • Recommended
                        Richard paint boss
                        Richard showed a high level of genuine customer. He did not hesitate to make go above and beyond to help me with my visit. It’s very rare when you get this high level of service. Can’t thank you enough Richard with your help today. Home Depot you have a great man working for you.
                        by
                          • Recommended
                          1 found this review helpful
                          Great to have help
                          This afternoon, my wife and I visited Home Depot to pick up an online order. As we strolled through the store, we ended up finding additional items worth $242 that we regularly use around the house. During our exploration, we coincidentally encountered a helpful sales associate named Danny. When we mentioned what we were searching for, he guided us in the right direction with great assistance. As we were leaving, we noticed Danny outside the store, busy rearranging merchandise. Since one of the items, we purchased was quite heavy, he paused his work and kindly offered to help us load it into our vehicle. This act of kindness truly impressed me. The combination of Danny's assistance and the friendly cashier, Annette, has made me eager to return to Home Depot in the future.
                          by
                            • Recommended
                            Upland Home Depot 4 star
                            when i do shop in the upland HD store, early morning or late nite - dont like crowds. MOSTLY shop online and have delivered.
                            by
                              • Recommended
                              Great attitudes and assistance!
                              Jacob Hoover, a Home Depot employee, helped me load 12 bags of river rock into my trunk. He did it cheerfully and the interaction was so impressive that I’ll be changing my business from Loews to Home Depot.
                              by
                                • Recommended
                                One great Home Depot
                                This review is way past due. I've been shopping her for a couple of years and have always had positive experiences. From assistance on many diy projects in many different departments to customer service throughout store.. My last visit was awesome, in plumbing department I was replacing kitchen faucet. found nice faucet but needed new angle valves and adapter and was assisted by two very knowledgeable employees that shortened my time in store as well making job at home much easier than if I had gotten wrong part. I would have had to make multiple trips back. And at check out I couldn't bring my phone app to get military discount barcode but Vicki in self checkout made it all work with a smile Thank you Home Depot. You have a very happy, helpful and friendly crew
                                by
                                  • Recommended
                                  Rude attendant at self check
                                  The woman working the self check is incredibly rude. Just make sure you know what your doing before you go up there or she'll get you, not sure how we're supposed to know everything about a job we were not trained an or are not getting paid to do
                                  by
                                    • Recommended
                                    Great customer service
                                    Caleb was fantastic while helping us!
                                    by
                                      • Recommended
                                      best shopping experienced ever
                                      Yoseline at the Pro Desk and the shipping department made my job so much easier and gave me much hope on shopping at home depot/
                                      by
                                        Great assistance with the custom rugs
                                        Thank you Frank for your assistance with my custom rug. It was a great experience.
                                        by
                                          • Recommended
                                          Great Store
                                          I’ll always choose this location when I’m in need of supplies that Home Depot sells. Great store!
                                          by
                                            • Recommended
                                            BAD CUSTOMER SERVICE!!!!
                                            I went in today to buy some hardware tools. I had asked for someone to unlock a product for me to purchase it. I was waiting for the person to unlock the product so I can check out and I was waiting for 30 minutes. I asked another associate to help me and they said they couldn't because it was NOT their department. I felt very angry and frustrated just having to wait there instead of getting the product unlocked so I can just leave and go on with my day. Bad customer service. This store is also a mess. Manager should really hire people that actually want to help the customers out not just stand there and look busy by talking to there friends.
                                            by
                                              Good Customer service!
                                              Excellent Customer service Stormy is the best!
                                              by
                                                • Recommended
                                                good store well stocked
                                                Usually have everything well stocked.
                                                by
                                                  • Recommended
                                                  Carlos
                                                  Carlos was so helpful and friendly. Great service
                                                  by
                                                    • Recommended
                                                    Knowledge employees
                                                    On my last visit, I was helped by a knowledgeable employee and spent more than I initially expected
                                                    by
                                                      • Recommended
                                                      Amazing night crew!!
                                                      Kudos to the night crew!! They went above and beyond to help me find the items I came in for. It’s wonderful getting VIP treatment when you least expect it but really need it!!
                                                      by
                                                        • Recommended
                                                        Customer Service Continues to be Poor
                                                        I went to HP to return a kitchen sink faucet sprayer I purchased 3 days prior. I was assisted by Angelica. Angelica was rude, unprofessional, and came across as she was not happy to be there or working at all. She didn't greet me, was VERY curt, and barked out what she had to say during the return process. Her tone and body language were very combative/ confrontational, and I was quite uncomfortable being assisted by her. I was honestly glad that the transaction was over. Once we were done and before I could step away from the counter, she literally yelled over me, "NEXT?" - I felt like I was at a county facility. Honestly, I'll still shop at HD, but I will think about it twice next time. This isn't the first time I've experienced a rude employee at the customer service counter.
                                                        by
                                                          Great customer service
                                                          The girl went out of her way to accommodate me, even pulling up the star ratings for the item I needed and because the original one wasn't is store as thought..she even discounted it as a favor for the misunderstanding...she was genuinely interested in me and my situation!!! AWESOME
                                                          by
                                                            • Recommended
                                                            Great Customer Service
                                                            Frank and Cotlolili help us locate chlorine we could not kind on shelf. Thank you for your help!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 433 reviews

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