#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(847)973-3004

Rental Center

(847)973-3010

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2731 Hartigan Rd

Ingleside, IL 60041

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 420 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (420)
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Showing 1-30 of 420 reviews
Great Experience, employees went above and beyond.
I was very happy with the help I received by Gwen in Lawn and Garden all the way through the purchase of my new tractor to help in the gentlemen who pushed out the tractor and loaded it onto the trailer. Very happy with all associates involved.
by
  • DIY
  • Verified Purchase
  • Recommended
Great staff and customer service!
The store employees are always willing to help me find what I need and take the time to be friendly.
by
  • DIY
  • Verified Purchase
  • Recommended
VERY BAD Customer Service
BAD Customer Service - why is it that when you walk by HD employees, there is no interaction with the customers? I politely greet them and they stare at me like I am an Alien! Every one has a CHOICE for their HOME IMPROVEMENT needs to shop at, and the Volo Home Depot will not be included in my choices moving forward. Although Matt, I think might have been a store manager of some sort, did make an effort to see if I needed assistance as I was approaching the self checkout terminals (and WHY is it that non-contractor shoppers have to always use the self checkout terminals?) I don't mind, but there has always been an issue & you end up needing some assistance from an employee who is acting like they are being put out to assist you!! That was my final straw last Friday when the Cashier was upset because I questioned the price ringing up was not what the shelf tag was - After I went to get the shelf tag, I asked her how she knew the price of every item in the store? Her response was "they must have just dropped the price this morning".....ugggghhhhh, why do people like that work with the public?
by
  • Verified Purchase
Most helpful store!
Always get help I need in paint department. Also, was surprised an employee who was off duty, came back to help me.
by
  • DIY
  • Verified Purchase
  • Recommended
Great store & employees: Very helpful
Due to a bad spine & hips, I am very limited in moving some objects. When making purchases at this store I asked if it were possible to get some assistance getting larger items off shelf as well as loading into my car. Anyone I asked was more than eager to help. And as an older Vietnam Vet, I much appreciate the discount given to veterans. Thank you Home Depot !
by
    • Recommended
    Great store!
    The customer service at this store was fantastic! Everyone was able to answer my questions regarding my lawn. This store is very clean as well.
    by
    • Recommended
    Nice experience
    The associate was very helpful in helping me locate what I needed.
    by
    • DIY
    • Recommended
    Exceptional employees!
    I have 2 Home Depot stores closer to my house. They're all great. Well stocked, friendly associates, I always find what I'm looking for (and then some. I don't recall the last time I walked out of a Home Depot that I hadn't purchased more than I had originally gone there for). But the Home Depot in Volo is worth the extra couple miles. The associates go above and beyond. Extremely helpful, they remember me, they many times remember my last purchase and ask how that project turned out. They're just fantastic. And there is a cashier named Alma who has such a great personality, always upbeat, and always makes me smile.
    by
    • DIY
    • Recommended
    Good store
    Great store, always easy to find what you need fast.
    by
    • Pro
    • Recommended
    Pleasant Experience
    Associate was helpful, so was the cashier. Making it an easy transaction.
    by
    • DIY
    • Recommended
    nice and easy shopping expeirence
    easy to find help, easy to find product, friendly associates, no lines at register. the only thing i could say negitivly is that the cashier should greet us instead of socializing with friends/ other associates.
    by
    • DIY
    • Recommended
    Great experience.
    Joe was awesome on getting 12+ paint gallons ready at last hour of the store closing.
    by
    • Pro
    • Recommended
    Great People/Products/Prices
    There are Great product at Great prices! The People at this Store are VERY friendly and are more than willing to help you out with any questions you might have! There are 2 Home Depot stores equally close to my home that I could go to I prefer to visit the Fox Lake/Volo store. (not that the Round Lake store is bad, I prefer Fox Lake/Volvo) The Home Depot has a better quality tool selection and price than other Home Centers. I especially like the Ryobi 18 volt cordless tools! Also the Rigid lifetime warranty and the specials that you'll find in the displays in the isles!
    by
    • DIY
    • Recommended
    Quick and Painless
    The associate and cashier were very helpful in this purchase
    by
      • Recommended
      Always Awesome!
      The associates were very helpful in helping me with my purchase!
      by
        • Recommended
        Great experience
        The associates are always nice in this store, never a bad experience!
        by
          • Recommended
          Always a pleasure!
          Associates always helpful! Never a bad experience!
          by
            • Recommended
            Great Experience
            The associates made the whole buying experience awesome!
            by
              • Recommended
              Home Depot
              Paint is exceptional service at store very good orher home depots visited not as good
              by
                • Recommended
                Friendly, helpful store associates!
                I came in to purchase windshield wiper fluid and wasn't sure where it would be in the store, but there was an associate very close to the door where I entered, and another one close to where the product was displayed. They were both very helpful and I was in the store and back out in no time, with exactly what I came for!
                by
                  • Recommended
                  Awsome
                  Great service from sales floor to checkout.found every thing I needed quickly.
                  by
                    • Recommended
                    Home Depots makes it easy!
                    Always the friendliest associates, makes it a pleasure to shop here. And great product availability!
                    by
                    • DIY
                    • Recommended
                    Amazing staff !
                    Staff is helpful and friendly and will always go above and beyond to help you. Will always be a returning buyer
                    by
                      • Recommended
                      Pleasurable Shopping Experience
                      I stopped in on my way home from work for a microwave oven. They had what I wanted in stock, I was able to go straight to checkout where I was greeted with smiles. I was in and out in no time.
                      by
                        • Recommended
                        Great deal
                        Got me a better product because they were out of the one I wanted. Nice to work with!!
                        by
                        • DIY
                        • Recommended
                        ALWAYS HELPFUL - ALWAYS PRODUCT
                        I have always been impressed with this store, its associates help and friendliness. I have visited other H/D stores but this one has something unique. I always go back to this store although it's out of my way. There are 2 other H/D stores closer. Thank You.
                        by
                          • Recommended
                          great store experience
                          The item I was looking for was not where you would think it would be and the associate knew exactly where it was. He was nice and helpful
                          by
                          • DIY
                          • Recommended
                          Associates very helpful and easy to locate
                          Aisles are clearly marked making products much easier to find. Staff was helpful and friendly.
                          by
                          • DIY
                          • Recommended
                          Great Store Experience and Great Associates!!
                          Store associates Justine and Marcus were quick to greet us. They were professional, knowledgeable and fun! Outstanding service! Loved the app to find the merchandise we were looking for as well as the app to find reviews on another item! Thank you!!
                          by
                            • Recommended
                            Very Reliable Home Improvement Resource!
                            Easy to find help when needed. They carry a large variety of items. Store is clean and bright.
                            by
                            • DIY
                            • Recommended
                            Showing 1-30 of 420 reviews

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