Reviews for Volo #1944

I was very happy with the help I received by Gwen in Lawn and Garden all the way through the purchase of my new tractor to help in the gentlemen who pushed out the tractor and loaded it onto the trailer. Very happy with all associates involved.

The store employees are always willing to help me find what I need and take the time to be friendly.

BAD Customer Service - why is it that when you walk by HD employees, there is no interaction with the customers? I politely greet them and they stare at me like I am an Alien! Every one has a CHOICE for their HOME IMPROVEMENT needs to shop at, and the Volo Home Depot will not be included in my choices moving forward. Although Matt, I think might have been a store manager of some sort, did make an effort to see if I needed assistance as I was approaching the self checkout terminals (and WHY is it that non-contractor shoppers have to always use the self checkout terminals?) I don't mind, but there has always been an issue & you end up needing some assistance from an employee who is acting like they are being put out to assist you!! That was my final straw last Friday when the Cashier was upset because I questioned the price ringing up was not what the shelf tag was - After I went to get the shelf tag, I asked her how she knew the price of every item in the store? Her response was "they must have just dropped the price this morning".....ugggghhhhh, why do people like that work with the public?

Always get help I need in paint department. Also, was surprised an employee who was off duty, came back to help me.

Due to a bad spine & hips, I am very limited in moving some objects. When making purchases at this store I asked if it were possible to get some assistance getting larger items off shelf as well as loading into my car. Anyone I asked was more than eager to help. And as an older Vietnam Vet, I much appreciate the discount given to veterans. Thank you Home Depot !

The customer service at this store was fantastic! Everyone was able to answer my questions regarding my lawn. This store is very clean as well.

The associate was very helpful in helping me locate what I needed.

I have 2 Home Depot stores closer to my house. They're all great. Well stocked, friendly associates, I always find what I'm looking for (and then some. I don't recall the last time I walked out of a Home Depot that I hadn't purchased more than I had originally gone there for). But the Home Depot in Volo is worth the extra couple miles. The associates go above and beyond. Extremely helpful, they remember me, they many times remember my last purchase and ask how that project turned out. They're just fantastic. And there is a cashier named Alma who has such a great personality, always upbeat, and always makes me smile.

Great store, always easy to find what you need fast.

Associate was helpful, so was the cashier. Making it an easy transaction.

easy to find help, easy to find product, friendly associates, no lines at register. the only thing i could say negitivly is that the cashier should greet us instead of socializing with friends/ other associates.

Joe was awesome on getting 12+ paint gallons ready at last hour of the store closing.

There are Great product at Great prices! The People at this Store are VERY friendly and are more than willing to help you out with any questions you might have! There are 2 Home Depot stores equally close to my home that I could go to I prefer to visit the Fox Lake/Volo store. (not that the Round Lake store is bad, I prefer Fox Lake/Volvo) The Home Depot has a better quality tool selection and price than other Home Centers. I especially like the Ryobi 18 volt cordless tools! Also the Rigid lifetime warranty and the specials that you'll find in the displays in the isles!

The associate and cashier were very helpful in this purchase

The associates were very helpful in helping me with my purchase!

The associates are always nice in this store, never a bad experience!

Associates always helpful! Never a bad experience!

The associates made the whole buying experience awesome!

Paint is exceptional service at store very good orher home depots visited not as good

I came in to purchase windshield wiper fluid and wasn't sure where it would be in the store, but there was an associate very close to the door where I entered, and another one close to where the product was displayed. They were both very helpful and I was in the store and back out in no time, with exactly what I came for!

Great service from sales floor to checkout.found every thing I needed quickly.

Always the friendliest associates, makes it a pleasure to shop here. And great product availability!

Staff is helpful and friendly and will always go above and beyond to help you. Will always be a returning buyer

I stopped in on my way home from work for a microwave oven. They had what I wanted in stock, I was able to go straight to checkout where I was greeted with smiles. I was in and out in no time.

Got me a better product because they were out of the one I wanted. Nice to work with!!

I have always been impressed with this store, its associates help and friendliness. I have visited other H/D stores but this one has something unique. I always go back to this store although it's out of my way. There are 2 other H/D stores closer. Thank You.

The item I was looking for was not where you would think it would be and the associate knew exactly where it was. He was nice and helpful

Aisles are clearly marked making products much easier to find. Staff was helpful and friendly.

Store associates Justine and Marcus were quick to greet us. They were professional, knowledgeable and fun! Outstanding service! Loved the app to find the merchandise we were looking for as well as the app to find reviews on another item! Thank you!!

Easy to find help when needed. They carry a large variety of items. Store is clean and bright.