Reviews for West Eugene #4028

More often it seems it is necessary to go online to get what I need. I I needed a part immediately or I would have gotten it online. Very annoying. Good thing it wasn't a crisis situation cause waiting on UPS is a drag too.

store very clean and organized. two people,Dale and Morie, were both very friendly as well as helpful. the return people at this store were very friendly also. Lynn at customer service quick to try and help..

Customer service from everyone was excellent, but Tina's was memorable. The only thing that exceeded her knowledge was her friendly disposition, she treated me like a friend and elevated my mood. We could all use that type of customer service!

Wow, even the cashier's know the store's wares thoroughly! We needed help finding the items we'd come for, and one of the cashiers was able to direct us to the correct part of the store. Impressive!

We are always asked if we need help by several people. Every one is friendly.

Thanks for having the Kid's Workshop and having the Champion horse there for the kids.

We had fun at this store because the kids workshop was fun. They had the Champion horse there and Lisa offered to let my girls have a ride and it is free. They could ride as long as they wanted.

My last trip in not only was the cashier too busy telling stories to other employees to even walk over to check out so I could pay for my items and leave. When he finally did I told him how nice it was for him to stop telling his story and to come take my money. So I proceeded to take out my wallet. When I opened my wallet to pull out my credit card he reached in and grabbed a handful of cash out of my wallet. I then proceeded to make a few comments about it and snatch my cash back from his hand..

These guys are great, they are aware of the customers and are always available to answer any questions you have.

Excellent store experience, great webpage with assistance as to location of items in my store. Courteous, helpful, cheerful employees. Thanks for the great shopping experience.

This store is great, the employee's and great and very friendly, the prices are very good. The Black Friday sales have very good value for the price.

These folks go above and beyond to make sure I get what I need to complete my DIY projects, and their prices are better than their competitors.

The staff was great! Friendly, patient & very helpful. I drove 2 hours to make my purchase. It was worth the drive.

We received excellent service; we got lost and the associate came to see if we found what we were looking for!

Staff were friendly and helpful. It was easy to find associates in the store to help find items.

Home Depot sells ethernet cable, but they don't carry the connector that joins two cables together. If you run a cable and come up a couple of feet short, you have to go to someplace like Radio Shack for a connector and 3 feet of cable, or uninstall the cable you just put in and take it back to Home Depot for a longer one. Not fun when you're working in an attic crawlspace.

The employees were super awesome and helped me so much with appliances and paint. The cashier was amazing,and took everything out of my cart while I ate a snickers bar because I had low blood sugar. Just a great experience!

We were so happy with the help we received in plumbing. The employee was Aaron (from the lumber dept.) and he went above and beyond to help us. He not only helped us investigate the equipment we were interested in, he also gave us a customer appreciation discount, and walked up to the counter with us. After we paid for the item, he accompanied us to our vehicle and helped us load our item. The discount along with his helpful attitude made the whole experience a delight.

YOU WERE OUT OF PRODUCT I WANTED, HAD TO GO TO ANOTHER STORE FOR THIS ITEM. ALSO DON'T LIKE YOUR " SELF CHECK OUT SYSTEM" YOUR 2 HUMAN CHECK OUT LINES WERE FULL OF PEOPLE WITH BIG LUMBER PURCHASES. I LIKE TO SHOP AT " JERRYS" WHERE THEY HAVE ONE LINE AND LOTS OF CHECKERS, MUCH BETTER SYSTEM.

They quickly helped me pick out paint and mix it for me while I did other shopping.

Today's shopping trip went well. The associates were all very helpful and pleasant.

Our visit was brief and highly successful due to the store efficient and a friendly staff and the clear layout of the floor space.

Home Depot has pretty much everything you would need. Between the stores and online they have an enormous amount of products.

We were greeted by a very friendly clerk and directed to the exact area for the part that we need to repair our gas grill that stopped working on Memorial Day weekend!! Check out was fast and friendly too. We love shopping at the West 11th store here in Eugene Oregon.

The store associates were helpful and friendly. I didn't have to search them out. They asked if I needed assistance.

Kudos to the gentleman working in lumber Sunday. (I unfortunately did not catch his name). This guy helped me pick out 5 10ft 4x4 PT posts - and the pickins were somewhat slim on this pallet. He dug through the 20 or so posts left on the pallet to get me 5 that I would accept. AWESOME!!! Because although usually I can muscle them around...the posts were really heavy for me Sunday!

Judy in the paint department is friendly and helpful!

This store is very clean and uncluttered. Employees were available when I needed them. Check out was quick and easy.

Both Associates were extremely helpful and friendly.

store clerks were kind and helpful, but Home depot did not carry the specific size of plant that I needed.