Reviews for West Eugene #4028

Be reasonable, do it the HD way...recently purchased all new counters and backsplashes for our home through. They have not yet been installed so this is in reference to the sales support and knowledgably capable people. It is not very often that a woman can work at the same level of understanding and functioning capabilities of a man, how refreshing it was to be assisted by her and she was totally on her game. She knew the product and the processes very well. We need more women like her in these stores...She was above most the guys ability to provide equal service. Matter of fact, we started out with a guy who was fumbling badly and she stepped in to save the day and save face for the ineptness of the young man who was struggling to figure out the design software...she took the bull by the horns, AWESOME! She made the whole store look good, and I will have no problem going back to her if issues arise during the installation, I know that she will be a great ambassador for me and my satisfaction. Highly recommend her...Salesperson LXT2991, ask for her and you too will feel like the most cared for individual ever!

Great experience. Great customer service. I’m from North Carolina, which is where Lowe’s HQ is, so I’ve always been loyal to them. But my last visit to this Home Depot might have just converted me,

Great place to shop good prices they always have my products in stock all the employees cashiers were very pleasant love to shop at Home Depot

We've enjoyed shopping at this location much better than the other local one. Employees at this location are friendly and happy to help.

Every experience I’ve had at HomeDepot has been extremely positive. The employees are always knowledgeable and willing to help. It seems like an incredible work environment that’s friendly and welcoming. I would like to especially shout out Miguel who I met during my most recent visit. He gave me fantastic deals and advice for future home projects I have. Thank you!

The associates are always super kind and helpful at this store. It’s also always clean! Alexandra and Dave are really awesome employees who always make my shopping trip easier!

An employee was helping us cut a length of rope, and the spool that was on the rack came up short. As we were thinking about alternatives, the employee spotted another spool of the exact product up higher, retrieved it for us and cut us the length we needed. Small thing, but I felt like he went the extra mile just in looking, like he really was interested in making sure we had what we needed. We always have a good experience with the employees at this store.

I purchased two 4X8 1/2 inch cabinet grade sheets of plywood. I went to look for someone to cut my plywood. No one was near the saws. I walked to the front met an associate assisting a fork lift driver, I asked him for help to cut my plywood. He immediately engaged me with Professionalism, Courtesy and respect. DARRYL exuded great confidence in his abilities, showed concern about my safety around the saw. Did a Perfect job. Way beyond my expectations, Great Experience!

Store was nice and clean and worker's were was nice. Had just what we were looking for. Merry Christmas

Every store employee I came into contact with was very helpful and knowledgeable, which made shopping there a breeze.

Pete the manager in lumber was unable to assist me and got mad when I asked someone else.

Friendly staff and always helpful :-)

Great customer service Definitely going back

The store is always clean and the employees are all positive and professional. I have never had any issues with asking an employee for help to find a particular item. I have been coming here for the last 7.5 years and plan to keep on coming here.

The store had an order of galvanized steel and left it in the back which has no locking gate. It was stolen and had to be reordered which caused a week delay to complete the project. To their credit the manager gave me a 20 percent discount and so I ordered another batch of steel a few weeks later and will probably order another batch in a few weeks.

Always clean, well stocked, and full of friendly, helpful staff. Darryl especially was great!

This is a nice store, well laid out and clean. I had an uncomfortable experience with a sales person in the appliance section. I had been in the appliance section the day before and talked with a sales person named Christopher. He was friendly, interested in my appliance needs and shared information about the appliances that i was views. The sales person that I encountered today, #97, (he didn't tell me his name nor ask mine) was unfriendly, disinterested , and offered no information. He just disagreed with what the previous sales person told me and offered no interest, conversation or help with me $898 purchase. He wrote it up and that was all I got. I should have come back later and purchased from Christopher or gone on line and made my purchase. This was my first new washer and dryer. I should have been excited and happy with this purchase. Instead I felt disappointed, confused, unhappy and sorry I had dealt with this guy.

Has what I need at good price. Finding help is a challenge at times. Darryl helped me in lumber and was awesome.

Need more help. Darryl in lumber was willing to assist. Helped cut product no priblem. Positive attitude which was refreshing! He knew his stuff.

This store does have some experienced employees and not the typical spacey, mumbling, mouth-breathing idiots. You may be able to find Tina at this store who is excellent.

What a great experience I had yesterday at my local Home Depot store. The employees Luis and Dale made my day. They were kind and helpful. I found the plants I was looking for and the right soil. I needed help in lighting they came quickly, and told me to look closer to Christmas for the small remotes I was looking for. The store is always clean, and when I didn't have a mask they went and got me one. They did not have to go out of there way to be so kind, but they both did. Thank You Home Depot for serving my community.

The store is well stocked, the staff is friendly and using the on-line tool allows you to find parts quickly by giving you the aisle and bay location with the price.

centrally located, making it easy to access.

There is a lady who is in her late forties to fifties. She is absolutely wonderful to disabled customers!! She treated me like family and helped me with all my shopping and checkout!!

9 really positive experiences for every 1 negative one, I would say. Their staff has net saved me so much grief, I travel a little further to go to this one.

This is well operated depot. Ive been many in several states. This one gets a thumbs up in my opinion.

This store is always clean and the hired help are always helpful, I am Very happy with how this store is run and appricate how efficiently it is set up.

This store is one of my favorite places to shop in town. They are always friendly and helpful. Even though they may seem short of employees they will get to you as soon as possible and do anything they can to help. Thanks HD4028

very helpful, veteran discount and helpful even with the CV 19 panic

Thank you Chandra and Dale for your help! Great customer service. Everything was very easy to find. Clean store