Reviews for W Oklahoma City #3908

I bought and built this fence 3years ago from Home Depot. I don’t recommend it to anyone else unless you like building a new fence every 3 years

Make sure you find Karime for help excellent customer service.

This location is properly staffed and has an adequate amount of product. It is extremely difficult to ingress and egress. It is in a low income area and this alters the accessibility to items, the staff friendliness, and overall safety. It's a fine store, no major issues. It is clean and has a tool rental department. The garden section has a good selection of stock and is usually well maintained.

There is an older gentleman that works around the plumbing department that always helps me out. I know what I’m looking for and he knows where it is in the store. I’m a plumber and usually looking for a specific item and he always seems to know where it’s at. Very good service at this store. it’s out there on the box. Go get it.

You find everything you need and more. Everything good quality, good brands. And the employees are always nice.

6600 W Reno Avenue Oklahoma City Store

Was able to help me when other stores wouldn’t.

The two gentlemen that loaded our 2 pallets of rock did a fantastic job!

Everyone at this store was friendly and eager to help . Gabriel in mill works was exceptional. He was knowledgeable, accommodating and personable. He went above and beyond for service.

I bought some waterfall sealer, online they were $14.99 in the store they were $22.99. Instead of paying $30 for two cans I had to pay $45.00, I should have got a free can for the extra $15.00.

Don't go to the store unless you're capable of helping yourself.

Home depot needs more employees like Kent

Some employees were great but the large appliance and kitchen employee acted like we were borrowing money or asking a personal favor when we had questions. Only ONE upright freezer was on dispaly and the rest of the area looked like a disaster. Disorganized, dirty and products in boxes not displayed. We had to go online to order the upright freezer we wanted which begs the question- Why did we go to the store in the first place? TO COMPARE PHYSICAL PRODUCTS THAT WEREN'T THERE! It's like Home Depot wants to be online only but I can't reach in my computer and tell how deep the freezer is or (I'm 100% Combat Disabled Veteran) how much of the freezer I can access from my wheelchair before having to ask for help. Customer service is an expense but its also a necessity if you want me to come back to the store for our upcoming accessibility remodeling project.

Everyone was very helpful and went above and beyond to help me get everything I needed. At 80 it is not always this easy to buy what I need. They didn't question the need just helped me. I will be back for my next project materials.

went extra mile to locate product

I commonly pre shop by phone then I know you have the items and where to find them

My wife and I recently bought a home and she was excited to redo the outside to include paint, flower beds, and mulch. I had an umbilical hernia that needed repair and held off on that surgery until the moving in and painting was all done but then she reminded me of the flower beds. We needed mulch, potting soil, flowers, etc. After surgery, I was instructed not to lift anything above 10lbs for 6 weeks. My wive's flower beds were going to wait that long! The staff at the W OKC Home Depot location didn't hesitate to load the bags and everything for us! Very helpful!

I went into the store 3 times. Every employee I had help with was very knowledgeable. Especially me not knowing much. They were all friendly and helpful and knew what my non English speaking handyman was looking for or needed to replace my hot water heater and all the pieces he was needing. Will definitely only come to this store every time. It’s out of my way but will make the trip!

Was helped by a Home Depot employee

I do a ton of remodel/construction work for my company as well as several friends and family.I will usually go out of my way a little to shop at this particular Home Depot store.

Had to exchange a gift for the correct one and the ladies up front went above and beyond to help reorder the item

Great service and great staff!

The last couple of times I’ve been and have bought a large amount of wood. I have been asked if I needed help loading previously I have not had that experience, but it seems as if things are getting better.

Made a simple purchase on line and so far the delivery is 10 days late and counting making the project more than a week behind.

Alfredo, Maria, & Gina were fantastic. Working with people like them builds trust, and that’s what keeps me loyal to this particular Home Depot.

I went online to get some receipts and the online service was not available so I went in the store to get help and the customer service rep at the customer. Window was so helpful. She helped me with everything that I needed and I really appreciate it. she deserves a promotion she was so knowledgeable thank you so much.

I believe the store personnel did everything they could think of to help us get what we ordered. I think the resulting mess was caused by inventory deficiencies up the chain. The store were as surprised and puzzled as we were about how long it is taking to complete our toilet order. My observation is that they are well trained and competent.

Always helpful and usually have what I'm looking for or something that will work.

Home depot is my jewelry store because i love improving my home.

Luis Annette and Selene worked as a team to take care of customets