good service and complete items
Special Buy of the Day
good service and complete items
customer service employees were very helpful
I have used this store extensively - all new appliances for my condo and paint for the walls were purchased here as well as home goods within the last few years. It is hard to find an employee in the appliance dept as well as bath to wait on you. My last visit saw several male employees walk past me to help male customers, although they were waiting in line behind me and had not waited as long. Someone who apparently stocks finally offered to help. Unfortunately he was not familiar with the merchandise and, although I knew exactly which water heater and which toilets, I wanted (one the next aisle over from the other), he would only help me with one so I had to wait for him and then wait for the other. The other was knowledgeable, helpful and kind but gave me the wrong price. What made this trip was a customer service cashier, who took the time to get everything together and at the right price - did not attempt to rush me out of the area but made certain it was correct. A couple of years, I went into the appliance department to buy two appliances. The salesman greeted me by telling me that he was from Columbia and knew a doctor who would give me a face lift and do a good job and went into detail about the logistics. I was flabbergasted. It was the first thing that came out of his mouth, not was there that brought me into the store. I was ready to buy a refrigerator and electric stove - guess I must have a lot of wrinkles. I know it sounds ludicrous but it is true.
I just wrote a review. Poor customer service with attempted credit and use of coupon promo as well as sales help availability.
great full inventory helpful and knowledgeable associates just a great handiman store in which to shop
Associates in this store make customers feel appreciated. Their courtesy is very refreshing.
THE EMPLOYEES ARE VERY NICE BUT THE HOME DEPOT AND OTHER STORES / BUSINESSES NEED TO HAVE A PROGRAM THAT WILL HELP THE WORKERS WITH THE KNOWLEDGE OF THE ITEMS IN THE STORES TO KEEP COSTUMERS SATISFIED!! "A LITTLE TRAINING AND INCENTIVE CAN GO A LONG WAY"!
It's all about the staff. I could buy an oven anywhere, but it was the professionalism and care for my needs that will bring me back again.