Reviews for Wentzville #3025

I have never been to this store to complete a multi-item purchase and found everything I went in for. Waste of my time since I have to travel 15 miles father to find an HD with a decent number of SKU's.

Bought paint the sales people were great even though they were very busy. Self checkout needs to go the way of the dinosaur.

My husband and I went into Home Depot to look at the washer & dryers. Terry the salesperson was so kind & knowledgeable of the products that we ended up purchasing them from him. If you need any appliances ask for TERRY!

Tim and Brittany were extremely helpful and friendly as well as knowledgeable about the purchase I made. I would recommend anyone to ask for them by name for assistance with any purchase

My order was ready before I knew it,

Lumber staff. Unwillingness to help

Michelle was very helpful. She was the cashier in the garden center. She helped me redeem a gift card from Vanilla that I have been trying to redeem for two years. It had a small balance left in it. She was very knowledgeable and did it quickly. Thank you Michelle.

For the first time in a long time, I was greeted and asked if I needed any assistance numerous times walking through the store, which was greatly appreciated. It seems these days any store you go into there are no associates available to ask questions or help from. Great job Home Depot, I will definitely be using this store for any future needs!

Since moving to Lake St. Louis from Las Vegas, we live very close to shopping on Ronald Reagan Drive, so we have been going there. The Home Depo competitor was getting our business furnishing our new villa. They were unable to provide the item I needed, so we drove to your #3025 store and were totally satisfied

I found the staff to be friendly and very helpful!!

I went in to buy my husband a power tool and was completely lost. I wonderful lady helped me get everything I needed!

While visiting the Wentzville location Chuck greeted my daughter and I shortly after arriving and assisted us from plumbing to cabinetry, to making sure we were taken care of through the checkout process. At check out Katie assisted Chuck with helping to make sure our cabinet order was correct and ready for pick up the following day! Katie was friendly and very helpful!

Am not given enough time to confirm email during the check out process. Either the cashier is bypassing the screen or the alotted time is insuffient. If you wanted an electronic receipt, you have to take your purchase to customer service, return it, repurchase it while telling that cashier to please give you proper time to confirm and/or change your email address.

Hire people to ring people out. Stop making people worn to buy your crap!

I was there today (12/15) and had a wonderful experience staff was friendly and accommodating and helped me to find everything I need. I live 1 1/2 hours a way and they made sure I didn’t have to make multiple trips!

Went into the Wentzville Home Depot just to look at appliances for a cabin we are building, and with the help of the appliance specialist, found exactly what we were looking for. No high pressure sales, just genuine good advice and help on what we were needing!

Very helpful, very knowledgeable

I had a great experience at this store , very knowledgeable about the products

Everyone is very kind and knowledgeable about their department's. The store is clean. And shelves well stocked. I would recommend anyone to visit this location.

Greg, in the paint department, went above and beyond to help me with a project that someone at a specialty paint store told me wouldn't be possible. Greg was kind, helpful, & knowledgeable even though he was busy helping several different customers. His guidance is much appreciated and is an asset to this store!

I was struggling to get my bags of mulch in my truck. Joshua came over to help me and by doing that, saved me from having back problems resurface that day. Also, the gentleman in the home and garden area answered questions for me without hesitation. They are so nice at that store in Wentzville, Missouri

I have been shopping at this Home Depot location for 6 yrs. I purchased all of the materials needed to build a workshop at my residence. I provided a bill of materials to several local suppliers to bid on competitively. I had 4 locations that I approached. One location never took the time to bid on my project while the other three did. Home Depot worked with me on the order and won the bid. Not based on lowest price for all items instead based on response to my needs. I’ve been shopping here every since that experience 6 yrs ago. Store contractor service desk really takes there customers needs seriously. It is very much appreciated.

I was rudely stopped as I was exiting the store and accused of attempting to remove from the store items which I had not paid for, although I had a receipt in my hand which clearly showed that the items were paid for. The person who accosted and accused me was not interested in looking at the receipt yet kept saying that I had not paid for the items.

We’re in the Wentzville store every week and enjoy the experience. The proximity to our home is great, the employees are friendly and helpful. Appreciate that!

Having to drive over 40 minutes to The Home Depot is not enjoyable. But the experience there between having everything you need and experienced employees make it worth the trip so you don't have to make 2 trips.

My husband, one year old son, and myself went to buy a Christmas tree this afternoon. Tim greeted us and made sure to help with everything we needed. He brought the tree to our car and made sure it was even tied down properly. He was extremely friendly and helpful! It was a wonderful experience.

I recently needed to purchase a full house of large appliances and was hesitant to begin this process due to the hefty expense and my lack of knowledge of new merchandise. Gary, at the Wentzville Home Depot, took the time to work with me and made this a wonderful experience. I left with a purchase I feel was a great price and quality.

top notch place that provides all the products and service from all the employees and management

Sad sad day when one has to register for a military discount, then download an app and then have that app active to present a QR code at checkout. I will present all of my business to other stores. I guess an in person presentation of one's retired ID card is not worth anything to Home Depot. Like someone's business. Sad indeed.

We were stunned that Home Depot had no full service registers open today. 100% self check out only. This will stop us from shopping here. This lack of customer service will drive customers back to the mom and pop hardware shops, which is probably for the best anyway.