Reviews for West Asheville #3645

Good customer service

Employees were quick to help and knowledgeable about the items we purchased.

Our visit to the garden center proved to be a nightmare. When we went to check out, our cashier was unable to redeem my $25. gift card that I had received for Mother's Day - (after several attempts). She did not even ask anyone for assistance. So we had to pay with another form of payment.

Came in to buy a spark plug. Sean who helped me treated me as if my purchase was one of the most important purchases of the day. There are not many people today that understand great customer service, Sean does.

I wish there was a Home Depot in Haywood County!

super service and good prices

The team members at this store work together. Everyone seemed to be enjoying being around each other, and eager to help the customers. Enos was such a present and knowledgeable manager. The team seemed to really like working for him. I would recommend this store to anyone seeking a helpful and efficient shopping experience!

Lauren is a great employee

Clean, organized, and the staff members are pleasant to chat with and get help from. They consistently bring a teamwork attitude. They focus on my needs, each visit.

This Home Depot is clean and well organized, and well stocked. Supplies are oriented towards contractors and providing what they need. Employees are friendly and helpful.

Great store and great employees, they go above and beyond to help locate what you need, The store was cleaner than any i have been in . Thanks for all the hard work and thanks for being my Home Depot,

LOVE THIS HOME DEPOT THE STAFF IS EXCELLENT

Always receive friendly and helpful assistance when I enter the store.

Garden area very messy

Excellent service. Thanks THD!

Always nice people , product easy to find

Every time I go to this Home Depot, everyone is so friendly and helpful. I’m not used to that. And it’s actually very refreshing. Dan in Appliances, was wonderful! I usually shop with another store, most of the time. Because of him, literally, I will continue to shop there.

Thank you for helping with my Home Depot card!

I gave the store a 4 because overall, it is a good store and the employees are helpful. However, this trip was not so good. When you ask for specific measurements because you're doing a project, and you get totally nothing.... absolutely nothing you asked for. Advice... When you're having wood cut, be sure to stand there and watch, because it's not a given that it will be done right.

The staff is super friendly and helpful

In this time of uncertainty I have found the pricing of HD to be reasonable when other competitors are raising their prices considerably.

Clean and organized - So many friendly employees. I enjoy shopping there. The prices are not bad either. I appreciate the friendliness, professionalism and knowledge of items. Thank you Home Depot for having such a awesome staff at the W. Asheville location.

Great place to shop. Shelves were stocked and aisle ways open. Customer service superb and employees very knowledgeable and pleasant. Always my go to store for home repairs, ideas, etc.

People at the West Asheville Store # 3645 are always very helpful. The store is always clean shelves are full and garden shop always has a great variety of what is in season. Love going there.

The employees here are excellent and friendly. They go the extra mile at the service desk.

We needed flooring. Crystal was so helpful and knowledgeable. She is an asset to your company. It would be wise to invest heavily in her as an employee. She made our experience fun and worthy of the trip over from Waynesville to Asheville . Thank you Crystal for your energy, time, and empathy. You Rock!!!

employee's are great, that's one reason I'm their so much.

The management at this store have awesome customer service!!!

This particular Home Depot sets the bar high for the other Home Depot locations. They run a very efficient store as well as being safe, clean and organized. Their associates are very helpful as well as efficient when it comes to assisting customers. Their professionalism is appreciated.

See notes in survey.