#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(513)759-3404

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

7749 Dudley Dr

West Chester, OH 45069

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Customer Store Reviews

  • 4.6 out of 440 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (440)
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Showing 1-30 of 440 reviews
Good store
The store was fairly clean and associates were helpful and nice. Overall, a great experience.
by
    • Recommended
    it's great
    good product and pricing, helpful associates!, great experience!
    by
      Terrific Customer Service
      Very nice store, great experience. Would recommend
      by
        Great Place
        Store well organized and had locks for my Son School Locker where places like Meijer and them was sold out and actually Home Depot had a good variety and cheaper prices
        by
          • Recommended
          Somewhat Disapointing
          Could not find a store associate to help me find the product I was looking for.
          by
          • DIY
          • Recommended
          Home Depot Associates are awesome.....
          So impressed with the helpfulness of the associates in the West Chester Home Depot. The service was outstanding and we are very pleased with our purchases. Thank you.
          by
          • Recommended
          Great Store experience...
          Larry in appliances was very helpful and prompt taking care of what I needed to buy.
          by
          • Recommended
          Had just what I needed!
          Needed to replace a broken hinge. They had the exact one in stock.
          by
          • Pro
          • Recommended
          Great Store Exoerience
          Thanks and the help from Mitzie - MR09389 and Paint desk.
          by
          • Recommended
          very helpful associates
          staff associates were very helpful and kept me from buying more quantity than I needed.
          by
          • Recommended
          Almost Perfect!
          Could have used some additional information to help us with a future purchase but no one sales associate was within site.
          by
          • DIY
          • Recommended
          friendly, outgoing and knowledgeable associates
          Very helpful in trying to solve an issue for me. Gave some ideas and helped with the decision.
          by
          • DIY
          • Recommended
          Check out person was very helpful!
          The check out person was very helpful & friendly! She tried to call the electrical person I spoke with on the phone prior to coming to the store but he was not answering (possibly with a customer) so she called a supervisor re: the issue of the price of the item being double what the electrical person had told me & the supervisor approved my paying the amount the electrical person I spoke with prior to coming the store. I feel that the check out person went out of her way to address the issue in a fast, efficient manner!
          by
            • Recommended
            pro desk is the best of any store!
            Always positive and helpful when buying any product needed for my jobs , easy checkout and helpful in delivery or loading
            by
            • Pro
            DYI paint
            The ease of selecting the paint and the customer service at the store was outstanding! The best place to buy paint for the home!
            by
            • DIY
            • Recommended
            knowledgeable and friendly staff
            I couldn't spend more than five minutes in the store without someone offering help with planning, lifting, or recommending finishing touches for my project. They even offered great rental services I was unaware of. Great team.
            by
            • DIY
            Super Clerk
            Stopped in fathers day for a few things and had no problems finding them and then Tamara helped me with getting some keys made, enjoyed a pleasant conversation during the grinding of the keys and was out the door in a flash.
            by
            • DIY
            • Recommended
            I can always count on Home Depot!
            I enjoy my visits at Home Depot. I find the store pleasant, clean and organized. I can count on the store associates to be knowledgeable of their products and advice regarding its use. I find their prices fair.
            by
              • Recommended
              Excellent shopping experience
              Very nice store had excellent help and products were easy to find.
              by
              • DIY
              • Recommended
              Super
              Outstanding Store. I was in and out in minutes and did not have to wait for anything.
              by
              • Pro
              • Recommended
              Mrs. Marvin L. Mann
              We have shopped this store many times and know it well. Very pleased with products.
              by
                • Recommended
                like to shop at home depot
                I like to shop at home depot, till date i have everything i needed and find all the associates helpful and gentle. Anyways, there are items like Saniflo Set and large 1" elbow which are not available in the stores. I request that that these items be made available in that store.
                by
                  • Recommended
                  Thanks for the help!
                  I had no clue what kind of hardware to use to put my fence together... screws or nails? how long? what finish? There was only 1 guy back there and he was mobbed in the hardware isle but still took the time to give my his opinion and explain why. Fence looks great!
                  by
                    • Recommended
                    Returns
                    The ease of returning an item at Home Depot was great. You do not have to dig for your credit card..the information is on the receipt. How convenient. :)
                    by
                    • Pro
                    • Recommended
                    Great People, great store
                    Great People, great store, everything I needed was there and easy to find
                    by
                    • DIY
                    • Recommended
                    Enjoyed my visit to store (carpet Dept)
                    The associate was great with us. He answered all our questions and made us feel welcome. It was a nice experience to remember. I had wanted to buy carpet for the last three years and i did it on June 10, 2015.
                    by
                    • Pro
                    • Recommended
                    Plumbing repair
                    Jim in plumbing was extremely helpful. He was able to explain in detail how to go about resolving my problem and explain in detail how to fix it.
                    by
                    • DIY
                    • Recommended
                    Good Garden Depot
                    Very helpful in the garden department, associate helped get stone bench down and load it in my car. Not much of a selection for stone benches or birdbaths, but the one I bought was pretty good quality for the price
                    by
                    • Pro
                    • Recommended
                    Paint Department
                    I always buy my paint from Home Depot because it sells Behr Paint. And also because the employees are helpful in that department as well. He also helped me find patch repair for concrete.
                    by
                    • DIY
                    • Recommended
                    I always enjoy visiting Home Depot in West Chester, OH. Personnel are friendly, knowledgeable, and have shown a "sense of urgency" for finding items.
                    The store aisles were well organized and all areas were clean
                    by
                    • DIY
                    • Recommended
                    Showing 1-30 of 440 reviews

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