#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(216)688-4004

Rental Center

(216)688-4000

Store Hours

Mon-Tue:
6:00am - 9:00pm

Wed:
6:00am - 6:00pm

Thu:
9:00am - 8:00pm

Fri:
6:00am - 9:00pm

Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

11901 Berea Rd

Cleveland, OH 44111

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Curbside Pickup with The Home Depot App
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Customer Store Reviews

  • 4.6 out of 507 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (507)
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Showing 1-30 of 507 reviews
Paula was great
Paula was great she was very helpful as always very nice young lady
by
  • DIY
  • Recommended
great store
store was clean the associate helped me find the things I was looking for
by
  • DIY
  • Recommended
Love the cashiers
Always a pleasure to shop here. Associate are knowledgeable. Cashiers friendly and fast to respond. Great management. Great job to you all.
by
  • DIY
  • Recommended
Best trip I ever had at home depot!!!
The store needs to hire more people like Dave, he was very kind and worked very hard to make this trip to Home Depot a pleasant visit , he loading my rocks and pavers and took me to customer service for easy check put so he could load my car for me. The customer service person was also very pleasant ,kind and kept smiling. It helps having these kind of people to serve everyone. Thank you Home Depot
by
  • DIY
  • Recommended
Great savings buying a electric lawnmower!
I find everything that I need for my home at Home Depot.
by
  • Recommended
Great experience
Very clean and organized and the associates were very helpful
by
    • Recommended
    I found the most economic fluorescent bulbs.
    The product I wanted was right by the door. All I had to do was go down the first aisle and find electric bulbs. Even the newest selection of LED bulbs were available down this aisle. I thought this was what most people come to the store looking for. I also loved the cashier she was pleasant and had a nice personality. We talked about it being Friday night.
    by
    • DIY
    • Recommended
    great store
    The store was clean .I always find what I'm going to b
    by
    • Recommended
    Left with what I needed, in the end
    I went there to pick up a washer for my bathroom faucet but you no longer carried the brand Pfiser (?) so I ended up buying a new faucet.
    by
    • DIY
    • Recommended
    I just want to thank you because I have been to your store at least 10 times this past 2 weeks and your associates have given me new ideas-helped me
    Your associates are very knowledgeable and very easy to talk to - Thank you so much
    by
      Terrific Paint Department!
      Terrific store. Especially like the people working in the paint department. They know the product very well and do a very nice job taking care of customers.
      by
      • DIY
      • Recommended
      Samsung Fridge
      Got the best price and availability of any of the stores I visited, including Best Buy, HH Gregg
      by
      • Recommended
      waste of my time
      Supposedly 20 demo blades in stock but in fact approx. 20 framing blades scattered on each peg so it appeared to be many types of blades available. On line homer 5 gallon buckets in multiples are are $2.85 each but these packaged deals are not available in the store so we end up paying an extra 12 cents each. Ever aisle had stacks of buckets in the way. Some days you can't find an associate and when you do they can be of no help
      by
      • DIY
      Love to shop at this Home Depot close to home and the service is always outstanding.
      This store is always clean and all the associates are willing to help assist.
      by
      • DIY
      • Recommended
      Above Expectations!
      I went in armed with knowledge of what I wanted and found my items to be in stock and readily available and was in and out in less time than expected. This included checkout.
      by
      • DIY
      • Recommended
      Fine Store
      When you need help, ask for Bonnie. She's terrific!
      by
      • DIY
      • Recommended
      In and Out
      The store is very clean. My cashier Barb was very pleasant and courteous.
      by
      • Pro
      • Recommended
      Outstanding as always
      I bought quite a bit of lumber. Thanks to the great sales associates, I was able to select, check out and load my truck in less that 20 minutes.
      by
      • Pro
      • Recommended
      "Thank you for your service"
      I love the fact that active service and service connected veterans receive a 10% discount for their military service. What I most appreciate is that the cashiers always use say these six words. "Thank you for your military service". I can't tell you how much those words mean. Thank you Home Depot for recognizing us!
      by
      • DIY
      • Recommended
      great cashier
      Deborah, the cashier in lawn and garden was professional, friendly and still got me out of the store in record time
      by
      • Recommended
      Great store with friendly helpful people.
      This store is a great place to shop because it has a large variety and the people that work there are friendly and helpful.
      by
        • Recommended
        quick and easy fast in and out of store
        enjoy my visits at home depot always quick and easy.
        by
        • DIY
        • Recommended
        Great store
        Products that I was looking for were available and wonderful.
        by
          • Recommended
          great service
          yard equipment repair service technition Mike great service.
          by
          • DIY
          • Recommended
          Excellent Service
          My experience with this particular location was a smooth one. I needed a trenching machine that same day. I was explained the terms and conditions of the rental time involved and it was released in less than 15 minutes. I was impressed with the condition of the equipment, it gave me no trouble at all. The Home Depot from now on, is who I will choose for my rental equipment needs, thank you !
          by
          • Pro
          • Recommended
          Home Depot shopping
          There was everything in the store that I needed to buy and more!
          by
            • Recommended
            Recent trip
            My recent experience was a little bit disappointing. I asked an associate is they could open the bay door to make it easier to load my vehicle with my purchases due to the fact that they were large, I was told that they will fit through the regular doors and they went about their business. I have not encountered this one previous trips. Overall the shopping trip went well and I found what I needed for my project.
            by
            • DIY
            • Recommended
            Awesome associate experience
            Tom in the windows department was so helpful. He really took the time to explain the process of screen replacements to me and was very thorough. I also encountered other very helpful associates throughout the store who pointed me in the right direction and answered all of my questions. I would defiantly go back to this home depot again; I was very impressed with their service.
            by
            • DIY
            • Recommended
            Great Assistance and very organized
            The organization along with the product availability, especially the Cree light bulbs made in the USA was super. The availability and choice of products is great. Fantastic to have a store in the City of Cleveland, rather than having to travel to the suburbs. That is much appreciated.
            by
              • Recommended
              Great customer service!
              The employees here are awesome! Very helpful and friendly. This just makes the shopping experience that much better!
              by
              • DIY
              Showing 1-30 of 507 reviews

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