Reviews for West Green Bay #4920

1ST CHOICE FOR ALL MY HOME NEEDS AND PROJECTS, MILITARY DISCOUNT IS AWESOME A-1 Staff. Nice to see retired people with knowledge of different crafts working and giving advice.

Flooring department/associates terrible to work with. Stores are not in alignment with the home measurement/estimating teams. Received 3 different directions on how to proceed. What I thought would be a short, make the purchase visit, turned into 1 hour 30 minutes to purchase something I had already gotten a quote for. Absolutely terrible! If not for the urgency of my flooring need and the time I had already invested into the process (home measure, floor selection, multiple phone calls for coordination), I would have gotten up, walked out of the store, and taken my business elsewhere. Will NEVER make a purchase from the Home Depot again!

no problems at this time because what was needed I flew through aisles. But I do hate self check out.

Great Home Depot employees make the difference. Clean store with helpful staff willing to assist when you need it. Prices are good and you don't have to wait for 'rebate in-store credits' to save money.

The store was clean and easy to navigate. The employees were all kind and helpful.

I really like shopping at home depot, the Green Bay store is always friendly and provide great customer service.

For me it is about 15min ride to the store . That is great when need tool and supply.

The department helpers were very helpful and knowledgeable

You will LOVE this store! You are treated like roalyty, and kindness, and respect, and they will do everything humanly possible to get you what you came for

DON'T GET HERE VERY OFTEN BUT STORE WAS CLEAN AND WAS HAPPY WITH MY SHOPPING EXPERIENCE.

Friendly, clean store. Greetings from the Returns desk as you walk in, to throughout the aisles, people asking to help you, everyone at the registers welcoming and enthusiastic! Thanks for a wonderful and productive experience.

This store was clean, employees were welcoming, helpful, and very knowledgeable. We received assistance immediately upon asking and the whole shopping experience was fast and stress free. I was able to get in snd out and back to my hone remodeling quickly! They also had all my items in stock .

Customer was not helpful

The customer service and manager availably is awesome. The employees are kind, knowledgeable and helpful. Management availability and willingness too help with an issue and remedy a problem by going above and beyond is remarkable!! The store is clean and its easy to find what you need!

Great prices, Great selection, Fantastic customer service equals a winning combination!

staff did a great job loading my trailer with my large order of building materials

They have it all. I always have a good experience shopping there.

Sales personnel in stain, Elizabeth, was very helpful. Check out was clean. Calm atmosphere with friendly feel.

Friendly and helpful staff

This store lacks any customer service skills need to operate. I was very unhappy with the service which I reported to the service desk with no help. I left Green Bay West and went to Grand Chute which provided excellent customer service. I also called the Green Bay West store manager the next week and he was even less helpful. Terrible Customer Service and problem resolution!!!!!

Terrible customer service. Employees do what they can to avoid customers. When asking for assistance from two employees standing there, they both acknowledged what I needed and then walked away from me, each in a separate direction.

Your associate Terrie De Bruin made our visit and purchase enjoyable at this store. She took time to explain and check items we were interested.

Trish in lawn and garden was outstanding to work with. I purchased a snow blower and she handled the entire transaction professionally and expertly. If you need anything from that dept. of the store I highly recommend seeking her out!

Couldn't find the product I wanted and received no help from employees.

Alyssa at the Customer Service Counter was a pleasure to work with.

great store to go to - always helpful stocked well & good layout. Over the years shoped at your stores in Dort Myers, Fl. - Fruitland Park < Fl. & Green Bay, Wi. and thats why I buy some of your stock - by the way I see how your business is Run. Thanks for listening

The store has a good electrical department

The store is conveniently located and the staff is always helpful and cheerful. My only gripe is that I wasn't able to use my VETERANS DISCOUNT on a washer/dryer purchase... Because it was online.

The Pro-Desk employees really know there stuff. Extremely helpful and have taken all the confusion out of my project!

Very happy with service I have received from flooring department, kudos to team Jerry and Terry for all their assistance! Free carpet install deal is awesome!