#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(860)570-4004

Store Hours

Mon-Tue:
6:00am - 10:00pm

Wed:
6:00am - 5:00pm

Thu:
6:00am - 10:00pm

Fri:
6:00am - 10:00pm

Sat:
6:00am - 10:00pm

Sun:
9:00am - 6:00pm

Curbside:
09:00am - 6:00pm

Location

503 New Park Ave

West Hartford, CT 06110

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 428 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (428)
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Showing 1-30 of 428 reviews
Perfect place
Home Depot is the perfect place to stop by for your home project
by
    • Recommended
    Staff Members=No Cell Phone on Floor
    I purchased five keys for my home and they were all cut incorrectly. The staff member was on her cell phone during the entire process and transaction. So unsafe and rude!
    by
      Friendly staff
      I needed chicken wire to protect new plantings from the rabbits. The staff person knew exactly what I was looking for and WALKED ME to it.
      by
        • Recommended
        I was helped by Zulma in the window treatment department. Not only was she nice, she had a vast ...
        I was helped by Zulma in the window treatment department. Not only was she nice, she had a vast knowledge of measuring and cutting blinds or my windows.
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        clean friendly and helpful. A real pleasure
        clean friendly and helpful. A real pleasure
        by
        • Verified Purchase
        • Recommended
        This store is always neat and clean!!!!
        This store is always neat and clean!!!!
        by
        • Verified Purchase
        • Recommended
        A lot of very helpful workers at the West Hartford Home Depot. We appreciated all the help/sugge...
        A lot of very helpful workers at the West Hartford Home Depot. We appreciated all the help/suggestions we received.
        by
        • Verified Purchase
        • Recommended
        friendly employees and outstanding customer service! provided information and advice for my home ...
        friendly employees and outstanding customer service! provided information and advice for my home project, learned new things today! will definitely visit and shop again!
        by
        • Verified Purchase
        • Recommended
        nice experience; found what i needed; cashier helpful and pleasant and professional
        nice experience; found what i needed; cashier helpful and pleasant and professional
        by
        • Verified Purchase
        • Recommended
        Excellent service from all employees starting from pro desk team, to different deparments like Mi...
        Excellent service from all employees starting from pro desk team, to different deparments like Mike...Allisha and always a smile from entering to e kiting the store from Sonia. Thank you West Hartford Home depot!!
        by
        • Verified Purchase
        • Recommended
        I only have good experiences shopping here, however, I respectfully stopped shopping at Home Depo...
        I only have good experiences shopping here, however, I respectfully stopped shopping at Home Depot for awhile because I heard that H.D. ownership supported the worst president in history who is soon to be retired. Thankfully. Please be more thoughtful which political figures you choose to support in the future!
        by
        • Verified Purchase
        • Recommended
        In and out in 10 minutes with a new garbage disposal. The parking lot was a little nutty but ins...
        In and out in 10 minutes with a new garbage disposal. The parking lot was a little nutty but inside the store went smoothly.
        by
        • Verified Purchase
        • Recommended
        CASHIERS ARE VERY NASTY WITH PEOPLE
        CASHIERS ARE VERY NASTY WITH PEOPLE
        by
        • Verified Purchase
        • Recommended
        A great neighborhood home improvement store location with a knowledgeable staff and a great selec...
        A great neighborhood home improvement store location with a knowledgeable staff and a great selection of products.
        by
        • Verified Purchase
        • Recommended
        Good job to all worker from home depot . Store is neat and clean , as well the aile neat and orga...
        Good job to all worker from home depot . Store is neat and clean , as well the aile neat and organized .
        by
        • Verified Purchase
        • Recommended
        Staff need to be retrained and be more helpful and friendly with the customer. Difficult to get h...
        Staff need to be retrained and be more helpful and friendly with the customer. Difficult to get help and cashier did not even bothered to informed you that you were leaving some items behind you (even after you paid for those)
        by
        • Verified Purchase
        We have contracted with the Home Depot in West Hartford for several projects in our home. We hav...
        We have contracted with the Home Depot in West Hartford for several projects in our home. We have had blinds installed in our living room, and family room, replaced a counter top, had a vinyl fence installed and most recently had six windows replaced in our family room. We have been extremely satisfied for every project completed. Our windows were replaced on Friday, October 9, 2020. The two men who arrived on time were extemely neat (placing tarps inside and outside of our family room), worked steadily throughout, and when they left you never wouild have known they were here. The tarps were picked up, all debris removed, the carpet completely clean and the outside spotless.
        by
        • Verified Purchase
        • Recommended
        It was clean and I just love this store the plant everything
        It was clean and I just love this store the plant everything
        by
        • Verified Purchase
        • Recommended
        I find what I was looking for most of the time I had went there and the associates are very helpf...
        I find what I was looking for most of the time I had went there and the associates are very helpful and friendly to assist you in finding whatever you need the store is clean and neat
        by
        • Verified Purchase
        • Recommended
        Such a better shopping experience than the Bloomfield Store.
        Such a better shopping experience than the Bloomfield Store.
        by
        • Verified Purchase
        • Recommended
        It was a joy to find that HD was accommodating customers through on-line ordering of items and th...
        It was a joy to find that HD was accommodating customers through on-line ordering of items and then providing curbside delivery. This was fantastic! I was able to pick out several items that I needed, pay for them on-line, and then have the items placed in my car by a helpful HD employee. This removed all of the stress associated with "how will I get this done and still stay safe?". The store employees were very kind and made the process so much easier than I anticipated. Thank you!
        by
        • Verified Purchase
        • Recommended
        This store lied to me about a delivery date on a refrigerator just to make a sale. Wish I could g...
        This store lied to me about a delivery date on a refrigerator just to make a sale. Wish I could give it no stars.
        by
        • Verified Purchase
        The products were easy to locate & associates were friendly and helpful
        The products were easy to locate & associates were friendly and helpful
        by
        • Verified Purchase
        • Recommended
        Store management needs to handle its staff better about wearing masks correctly and address the i...
        Store management needs to handle its staff better about wearing masks correctly and address the individuals wearing them on their chin and not covering mouth and nose. Same individual over and over. How can you stop customers or ask customers to wear them if your employee wants to not follow the rules
        by
        • Verified Purchase
        • Recommended
        The safety measures in place at the store is good. The store is clean and goods and items are eas...
        The safety measures in place at the store is good. The store is clean and goods and items are easily located. Staffs are friendly, customers oriented.
        by
        • Verified Purchase
        • Recommended
        Shout out to Roger for being super helpful and having a great attitude. He went the extra mile t...
        Shout out to Roger for being super helpful and having a great attitude. He went the extra mile to help us twice during our shopping trip today. Give this man a raise!
        by
        • Verified Purchase
        • Recommended
        wonderful customer services at this store. Employees are always friendly, informative and willin...
        wonderful customer services at this store. Employees are always friendly, informative and willing to help.
        by
        • Verified Purchase
        • Recommended
        I was impressed by the preparedness of the staff to usher us into the store, even with the sensit...
        I was impressed by the preparedness of the staff to usher us into the store, even with the sensitive nature of this time we’re in right now. They were very friendly, cheerful and helpful. I felt good going into this store. The products were easy to find as I use their product finder and the isle and bays had what I needed.
        by
        • Verified Purchase
        • Recommended
        the product it is easily looking ,I able to get assistance if I need so helpful
        the product it is easily looking ,I able to get assistance if I need so helpful
        by
        • Verified Purchase
        • Recommended
        Service desk associates were helpful, knowledgeable and friendly. The associates who loaded my p...
        Service desk associates were helpful, knowledgeable and friendly. The associates who loaded my purchase were prompt, efficient and friendly, too!
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 428 reviews

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