#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(860)570-4004

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
9:00am - 6:00pm

Curbside:
09:00am - 6:00pm

Location

503 New Park Ave

West Hartford, CT 06110

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 428 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (428)
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Showing 1-30 of 428 reviews
Well when I needed the help they where there to help
Well when I needed the help they where there to help
by
  • Verified Purchase
  • Recommended
Friendly staff! always willing to help with a smile.
Friendly staff! always willing to help with a smile.
by
  • Verified Purchase
  • Recommended
store was well stocked and employees friendly and helpful
store was well stocked and employees friendly and helpful
by
  • Verified Purchase
  • Recommended
Great store
Great store
by
  • Verified Purchase
  • Recommended
I found the products I was looking for thanks to the great customer service. Store is spotless an...
I found the products I was looking for thanks to the great customer service. Store is spotless and very organized. The service there is very friendly.
by
  • Verified Purchase
  • Recommended
Marlene Sears was a god send to us after trips to the laundromat really needed a new washer like ...
Marlene Sears was a god send to us after trips to the laundromat really needed a new washer like yesterday. The delivery g uys were GREAT
by
  • Verified Purchase
  • Recommended
Staff very unprofessional and not helpful at all. Rude, non-attentive, had to wait for them to fi...
Staff very unprofessional and not helpful at all. Rude, non-attentive, had to wait for them to finish their personal conversations before I was assisted. Worst experience at a HD. Will not return to this one EVER!!!
by
  • Verified Purchase
Carlton is the best
Carlton is the best
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I usually shop at the Berlin Turnpike location... but I can NEVER find anyone in the area of the ...
I usually shop at the Berlin Turnpike location... but I can NEVER find anyone in the area of the products I need. I was refreshing to be able to find not one, but TWO people that could help my IN the departments I needed help in... I will go back to the W Hartford store instead of the Pike. AND they were friendlier too... A double positive!!!
by
  • Verified Purchase
  • Recommended
Great place and employees.
Great place and employees.
by
  • Verified Purchase
  • Recommended
very clean , friendly and this store had a big selection of everything I was looking for.
very clean , friendly and this store had a big selection of everything I was looking for.
by
  • Verified Purchase
  • Recommended
This store is so much better than my previous visit to Bristol But it's ALL about the staff and ...
This store is so much better than my previous visit to Bristol But it's ALL about the staff and they know customer service
by
  • Verified Purchase
  • Recommended
My girlfriend and ordered all of our kitchen cabinets through Home Depot. We have found that the...
My girlfriend and ordered all of our kitchen cabinets through Home Depot. We have found that their kitchen design staff did not have sufficient knowledge concerning the cabinet line that we selected and struggled to utilize the manufacturer's software. Despite hiring the Home Depot recommended subcontractor to provide exact measurements of the kitchen into which the kitchen design was being applied there were significant errors made. As a result a number of cabinets, pillars, columns and enclosures were incorrect and have had to be re-ordered. This has significantly delayed the project and appreciably increased the cost of the installer, as a result of in-field modifications. I think that our level of redesign was too much for Home Depot to handle.
by
  • Verified Purchase
Rude Workers
A majority of the workers here spend more time jn the aisles on their phones and socializing not even once do I ever get a how are you
by
    1 found this review helpful
    The Millwork Specialist in our West Hartford Home Depot, Mr Mark Hook was very helpful in the who...
    The Millwork Specialist in our West Hartford Home Depot, Mr Mark Hook was very helpful in the whole process of ordering our special orders. He was very kind and helpful, when we had doubts he was quick to answer our questions and make sure we understood everything. He was very professional and was quick to consult his manual if he had a doubt or wanted us to see how the products looked. At any other time I will be sure to return for Mr. Mark Hook help.
    by
    • Verified Purchase
    • Recommended
    Amazing service
    Employees at this Home Depot are professional and welcoming, they helped until I did not need assistance any longer. It made me feel good to shop here.
    by
      GREAT STORE. FRIENDLY WORKERS. LIAM WAS SO HELFUL DURING MY VISIT !
      GREAT STORE. FRIENDLY WORKERS. LIAM WAS SO HELFUL DURING MY VISIT !
      by
      • Verified Purchase
      • Recommended
      Enfield, CT is the HD near me!
      Enfield, CT is a very very, very, very, very, very, very, good store!
      by
        It's a great store, the sales people are knowledgeable an friendly. Well staffed store.
        It's a great store, the sales people are knowledgeable an friendly. Well staffed store.
        by
        • Verified Purchase
        Exceptional Service
        Each employee I dealt with was not only friendly, they were either knowledgeable about items in their department or helpful in getting me to the right place, cheerfully. I discovered on my last visit how much I could save on window treatments because the employee was so helpful and the prices were great.
        by
          The employees are very helpful and pleasant. They are very knowledgeable about the products in t...
          The employees are very helpful and pleasant. They are very knowledgeable about the products in their store. The store products are well arranged, it is clean.
          by
          • Verified Purchase
          • Recommended
          Best help and service with the best deals and tools
          They are a A1 store couldn't ask for anything better than them with the help of people
          by
            • Recommended
            The store was clean, and the employees I came into contact with were friendly and very helpful. I...
            The store was clean, and the employees I came into contact with were friendly and very helpful. I will recommend this home depot to family and friends
            by
            • Verified Purchase
            • Recommended
            Always had a pleasant sales associate help me.
            Always had a pleasant sales associate help me.
            by
            • Verified Purchase
            • Recommended
            Went there with the purpose of buying a appliance, and with the help from one of the employee. It...
            Went there with the purpose of buying a appliance, and with the help from one of the employee. It made it easier for me to make up my mind.
            by
            • Verified Purchase
            • Recommended
            Easy pain free shopping experience
            Well stocked, nice polite employees. Easy pain free shopping experience.
            by
              • Recommended
              Great store
              Great service,nice employees and ready available products
              by
                • Recommended
                GREAT EMPLOYEES, CLEAN STORE AND WONDERFUL PRODUCTS! THANK YOU TO ANGELA AND THE OTHER EMPLOYEE T...
                GREAT EMPLOYEES, CLEAN STORE AND WONDERFUL PRODUCTS! THANK YOU TO ANGELA AND THE OTHER EMPLOYEE THAT HELPED ME IN GARDEN MY LAST VISIT.
                by
                  • Recommended
                  I just want to say my shopping experience is always good at the West Hartford Home Depot. I would...
                  I just want to say my shopping experience is always good at the West Hartford Home Depot. I would like to say it made my day when your cashier Angela greeted an elderly lady with a big Happy Mother's Day. It put a huge smile on the elderly ladies face ahead of me and her face lite right up. Keep up the good work. I find all your employees helpful and polite. The store is always well stocked and clean!
                  by
                    • Recommended
                    Shopping at the West Hartford HD is like visiting family. I love visiting Dawn's appliances, she ...
                    Shopping at the West Hartford HD is like visiting family. I love visiting Dawn's appliances, she is very knowledgeable, and sweet.
                    by
                    • Verified Purchase
                    • Recommended
                    Showing 1-30 of 428 reviews

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