Reviews for West Milpitas #1041

Things were well organized and generally easy to find if you know where to look and could ask an associate. Only self-checkout was available when I went, but they had someone there to help if there were any questions.

I am very impressed with the quality of service that I received at the Milpitas Home Depot Ralph was very helpful and knowledge of products was great. Andre was professional and cautious while loading the pallet in my pick up. I was in and out in no time thanks to them. Looking forward to dealing with them again.

The sales associate in the Electrical Department was very helpful and knowledgeable about his inventory and electrical parts in general. He saved me a lot of time that I would have spent looking for parts.

This is a very clean store and I was able to find what I needed in a short amount of time. The associates were helpful in finding what I needed and the location is at a convenient spot next to the Great Mall.

Got a LG display washer at a $200 lesser price. The associate was really helpful and provided all info. Great buy!

I found all the products I expected to find. Only bizarre event was that i needed 1 foot of #6 copper wire. The associate eye-balled it and the actual cut was 17", which I had to pay the additional. Definitely didn't break the bank but I am glad I wasn't looking for 100'. Overall a very good visit. I much prefer this store over the Tully Rd store during the week.

I had a great experience at this store located in Great Mall. Edward from Garden, and a bunch of other associates were so helpful! I would definitely come back. Thank you!

I was pretty happy with the store facility for easy finding of things and the store organized in a well manner

very nice easy to find any things I want I will recommend this s to store to my family the people work in store very fiendly

When it comes to purchasing any item required for home improvement I know that Home Depot carries quality products. I also find the plants in the garden department of better quality and selection that the other like stores.

I was looking for L shape brackets for a planter box. The employee was EXTREMELY RUDE, CUTS me off when I was trying to explain to him. I try to draw him a picture but he KEEPS INSISTING it in a certain isle. He doesn't look up or want to see my drawing. DOESN'T LISTEN. NO EYE CONTACT, RUDE, VERY UNHELPFUL. HIs head was down while he was shelving some bottles. He sends me to WRONG AREA to find my item. Sends me to CLOSET brackets!!! I went back to him and HE TOTALLY IGNORED ME. He was still shelving bottles. I think his name is MIKE...supposedly he's the manager (was in hardware before he became a manager). He was a REAL JERK!!!! And I TOLD HIM SO! I ended up have A REAL NICE KID named MARCUS that the nicest smile and a great attitude. I drew him a picture of the planter box that I wanted to built and the L SHAPE brackets for the corners. HE KNEW RIGHT AWAY where to find them. We went together and he found them for me!!! HORRAY for MARCUS!!! DOUBLE BOOOOOO! FOR MANAGER Michael!!!! P.S. When I was walking out of the store, I looked back and he still had his head down and was still shelving bottles.

Louis, in Hardware, was very helpful. He gave me more than an ample amount of time in helping me. He listened, understood and helped me solve my problem.

Despite the hectic workload of the associate who helped me, for got his name, Dennis or Daniel...truly forgot his name. He approached me and asked if I could use his assistance, and he helped me with all the options I could consider and led me to what I eventually decided on.

I able to find stuffs that I want to buy easily, and prices are reasonable as well.

Products are easy to find. Associates are helpful and knowledgeable.

Need immediate assistance? Go straight to the cashier.

The store was clean and products were easy to find, the garden store associate " Jeremy" is very helpful and he helped me to identify the products as well recommended too. Also helped me the load into the car.

Easy to shop in this store. ALl staff are friendly and help with finding the product of your choice.

In the past, I have had less than pleasant experiences at home depot. Returned at the request of my painter to select paint for the exterior of our home. I wasn't expecting much. Boy, was I wrong. The store was clean, staff friendly and extremely helpful. My faith has been restored. I will consider going to home depot in the future instead of avoiding it.

The staff here are more friendlier and I never disappointed during my 7 years

The store is well organized, clean, associates are friendly and some have good information on the products you ask about. Unfortunately they don't have enough on the floor often I have had to wait for them to help 1 or 2 customers before they can help me. Checkout is excellent I have not been in lines there rarely.

cashier was polite and helpful and kind = pleasant experience

Kaitlyn, Jeremy, and Sandra are rockstars. I bought artaficial turf from the store and they helped me locate, cut and get all the items I needed with a smile.

Obviously, I am not reviewing a product here but just to talk about my experience with an associate named Ruben. I have never posted any reviews before, because I hate it but I guess this is the right time to do one. I've been shopping at this location since they move here from Landes Ave. which is also in Milpitas. Everytime I would go to their store in Milpitas in the hardware department which is like three times a month looking for something. Because I'm a DIY guy. Most of the time Ruben would be there. He would ask me what I'm looking for and help me find what I need and show me other options that's available. I was there three weeks ago looking for a door knob for the main entrance of my house and there was Ruben to help me. Very friendly guy. So next time you go to this store ask for Ruben.

Clean Store and friendly associates. Fast service and great atmosphere.

Items I was looking for were in stock and seeking help from a couple of associates was very easy. I did not have to hunt down someone for assistance. I am quite impressed with this store which is why I am taking the time to do this survey.

The store was organized,clean, and staffed with knowledgeable help. Most very friendly and anxious to help you. will show you where to find items If they cannot help you they will find someone that can. I shop home Depot often for many things. I love gardening so I spend a lot of tine in that department. The choices are great, plants of quality condition, priced right, and the convenience of their own department door. I choose Home Depot over the other hardware stores. My only complaint is that the Milpitas store has a parking problem, especially on the week-ends. The Great Mall shoppers take up all the available parking making it a nightmare for Home Depot shoppers.

Very clean big store, always can find what I need. Thank you!

Great store experience. The associates were top notch, helpful,personable and eager to explain and assist. The human touch goes the extra mile.

I had no idea how hard it was to choose a color to accent one of my walls, I had about 15 sample colors in my hand to choose from but I just couldn't imagine what it would look like when I got home, I walked over to the kitchen area to put up against the walls to try to imagine, I was getting frustrated and ready to go home and that was when Dain (employee) came to the rescue and walked me over to a computer that they have that displays what colors look like on a wall, Wow, I made a choice within minutes, then I went to the paint counter and they ask me what kind of texture do I want my paint to be, Dang really? Then that employee Randy went on to explain the different types and what kind of glares there could possibly be, depending on the room you paint, after Randy explaining all this to me I was able to make my mind up quickly again. Wow, I am so greatful to them both and walked out "no longer frustrated" but relieved and excited to do this project, Definitely happy with these knowledgeable gentlemen and with Home Depot.