#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(509)737-6402

Rental Center

(509)737-6408

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2855 Duportail Street

Richland, WA 99352

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.5 out of 403 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (403)
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Showing 1-30 of 403 reviews
Great Store
I have been shopping at this store for years. They are very service oriented and helpful. I like the fact that they carry a variety of new products that come out for home owners to choose from. The garden center is really awesome. I bought two large fountains, landscaping light, bricks, pond equipment etc...and have been very pleased with their quality. I gave them a 4 out of 5 because they had a limited style and size of screen doors to choose from the last time I was there, but offered to order whatever I needed. I just couldn't wait. I needed it that day. Of course, the store carries many items so they can't stock everything or they would need to expand in size.
by
  • Pro
  • Verified Purchase
  • Recommended
Convenient location
You usually you will find what you want Easy check out Fair pricing
by
  • Verified Purchase
  • Recommended
VERY PLEASED
On 09/15/2016 I purchased a riding lawn mower from Home Depot. I did not know exactly what size to get for my 1/3 acre, but after talking to Casey I decided on the Club Cadet 42". I could not be more pleased with his suggestion, it replaced my old 46" craftsman and the cadet does a much better job in less amount of time. This purchase included 3 Home Depot employee's that helped me by getting discounts, advice on my purchase and making me feel comfortable with my purchase. Thanks to Casey, Carey and Lei Lani, I'll defiantly continue shopping at Home Depot.
by
  • Verified Purchase
  • Recommended
Great store Experience
We are remodeling our kitchen and have had to make numerous trips to the store. Every visit was met with friendly and helpful associates. Pedro in lumber and Genesis were extremely helpful.
by
  • Verified Purchase
  • Recommended
Great service
I have always received great care and assistance at this store. They care!!
by
    • Recommended
    Very helpful
    Always very cheerful and helpful I enjoy going to this store
    by
      • Recommended
      A great experience once again!!!
      Today's visit at Richland home depot was great. Travis in hardware and chayse at checkout gave me a reason to get online and take the time to write a review. You guys were awesome.
      by
        • Recommended
        Online Deals with Easy Access
        The online pick-up is located up front. The items ordered will be waiting in the cart. All one needs to do is provide the code number in the form of a text message on your cell phone. In and out in just minutes. I paid just 2 bucks a bag for brown mulch. Cheers!
        by
        • Pro
        • Verified Purchase
        • Recommended
        Great store for those needing building and home improvement materials
        The Home Depot stores are laid out pretty well. Their parking lots are easy to find a parking for even bigger trucks such as 3/4 and 1 ton sizes, with or without a trailer. Great store for those needing building and home improvement materials
        by
        • DIY
        • Verified Purchase
        • Recommended
        Love the gardening area
        Always something I need and something I like to consider purchasing. Friendly cashiers.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Awesome customer service and very knowledgeable staff
        Great customer service. Very knowledgeable and experienced team members. Have nothing but good things to say about this store.
        by
          • Recommended
          Best Home Depot store in Tri Cities
          I have recently moved here from Louisiana 3 years ago and I now live 7 minutes from this store. With the convienence of being so close to where I live and the customer service this store gives to me ..I would recommend this Home Depot store to everyone .The employees are friendly ..knowledgeable ..and helpful to everyone who goes into that store ..It is truly my very own Home Depot store ..
          by
            • Recommended
            Convenient and Good Customer Service
            I frequent this store and know the layout. It's nice to go into a store where there are several staff members who recognize me.
            by
            • DIY
            • Verified Purchase
            • Recommended
            Nice!
            The lady at the paint desk was knowledgeable and very friendly.
            by
            • DIY
            • Verified Purchase
            • Recommended
            Friendliest Staff in TC!
            Phenomenal service in every department I visited this week! I spent more than 5 hours there shopping for a very fast entire home remodel we are doing in the next 2 months. I literally visited every department and I don't know if it was just one of those weeks or if all the employees are always that friendly but I left HD one very happy lady. Thanks everybody!!!
            by
            • DIY
            • Verified Purchase
            Great Friendly Cashier
            After we had all of our items it was almost closing time. The cashier we had was still just as friendly as if she had just started her shift not just ending it. She commented on the items and was very cheerful and pleasant talking with my wife. She still rang everything quickly too.
            by
            • DIY
            • Verified Purchase
            • Recommended
            Employees
            Thank you so much for the quality, knowledgable and friendly employees you hire. I have never had an employee not be helpful or wear a smile. Love going to Home Depot, so many helpful tools and ideas for home improvements.
            by
              • Recommended
              The employees were very helpful and kind.
              The store was clean and all the employees were kind and helpful, every item was clearly marked and easy to reach. I will shop there again.
              by
              • Verified Purchase
              • Recommended
              SHOPPING FOR PAINT
              THE EMPLOYEES WERE HELPFUL AND EXPLAINED WHAT I NEEDED TO GET AND WHAT I NEED TO DO.
              by
              • DIY
              • Verified Purchase
              • Recommended
              Typical HomeDepot
              Typical HomeDepot, friendly and helpful staff, if they don't know the answer they find someone who does. Only had one occasion where the item I needed was out of stock but it was stocked quickly there after.
              by
              • DIY
              • Verified Purchase
              • Recommended
              Good store experience
              The store was well stocked with items I needed. Much better operation here than the store in Seattle. That store was poorly stocked for what I needed. So bad, I went to Lowes. But not a problem at Richland store. Always well filled.
              by
              • Verified Purchase
              • Recommended
              great store enteraction
              we went to buy some windows. the dept. was easy to find . & the people easy to work with
              by
              • DIY
              • Verified Purchase
              • Recommended
              Service
              The pluming department has knowledgeable clerks. The cashiers are there if you need assistance.
              by
              • Verified Purchase
              • Recommended
              Consistently good
              Over all great store. Shopped here for 10+ years. Some weeks I am in the store 3+ times a week.
              by
              • Pro
              • Verified Purchase
              • Recommended
              Bugs busted
              Employee took the time to assess my question and then offer 2 great options to solve.
              by
              • DIY
              • Verified Purchase
              • Recommended
              Great store to find products
              Nicely laid out store with competitive pricing on its products. They carry a variety of items for home, garden, electrical, plumbing, etc.
              by
              • Verified Purchase
              • Recommended
              Great experance
              Store was clean and staff helpful and friendly. Will be back
              by
              • Pro
              • Verified Purchase
              • Recommended
              Helpful staff
              Needed an item, spent 5 min looking and the first person I asked knew exactly where it was.
              by
              • DIY
              • Verified Purchase
              • Recommended
              Great store experience -consistently!
              The staff was knowledgeable, confident & friendly. Their expertise in HD's (carpet) products eased my stress level so I could make an informed decision.
              by
                • Recommended
                Great place to shop
                We always have a great experience at this store, always find just what we are looking for
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 403 reviews

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