Reviews for West Stockton #1022

Fantastic associates. Very helpful, respectful, and, helpful

Deliah and Irene were excellent members of the Stockton team. Both were courteous, professional, kind and welcoming.

Retail stores are very competive with their products and prices, what is extremely important to us is how we are treated by store staff. Feeling welcome and important to the staff is vital when trying to encourage customers and encourage their return.. It is alway nice when a shopper feels that the store staff really care about the customers needs and wants and expresses this to shoppers.

When we had trouble with the price of a item we were trying to purchase at self-checkout, the “manager” that came to help us accused us of moving the sale sign on the item. When we tried to show him a picture of the price which wasn’t a sign but was actually the display, he dismissed us & wouldn’t look at the phone and instead walked away & had us wait with our young children at the front doors while it was cold & rainy out for well over 10 minutes!! When he finally returned with another employee that gentleman confirmed we were right about the price & stayed that he might have put out the display “too early”. While he was stating that, “Julio” continued to argue with me in front of my young children & other customers!!!! EXTREMELY POOR CUSTOMER SERVICE!!!! I will not be returning!!!

Overall good for such a huge store, but could use more employees on the floor

store was clean, but not enough sales people especially on Black Friday. The store knows it's a busy day but didn't not adjust staff accordingly.

Being new in the community I wet to a familiar place. Every time, and there are several, I have gotten great service and been treated very well! I recognize personalized service and it is hard to find in a lot of places today.

Easy to navigate and find what you need

We enjoy going to Home Depot to shop for items we need for home improvement projects.

This store is convienient due to its proximity to my general work area, aside from that I wouldn't shop there.

EAsy to find products, exceptionally helpful employees, convenient location, reasonably priced.

Clean store with well displayed guides. Very helpful staff.

Highly recommended!

Employees at this store always go beyond what you might normally expect from other big box stores. It is convenient for me and i go here often, I have numerous rental properties in the area and is always a positive experience with the interaction with employees at this store.

Nice and clean staff is very friendly and helpful.

Employees were very friendly and helpful,the only reason I wouldn't give a 5 star rating is because there should always be room for improvement. I wouldn't even give myself a 5 star rating because that would mean I was perfect and we know that a_i_n_'t true.

This store has recently changed their check-out procedure to rely heavily on self check-out. There is a "line" for those registers, which is not marked. It becomes a confusing free-for-all as to who is next. The system is lousy. A friend recently walked out, leaving her basket of merchandise because check-out was so irritating. If they don't fix it, customers will go elsewhere. PAY CLERKS TO CHECK-OUT YOUR CUSTOMERS!

Store staff is friendly and super helpful!

The garden center had all the supplies I needed. And Harpreet guided me to finding what I needed.

I got some wood cut here. Tanner was fast on the saw. When I needed to buy extra small boxes, Roxio and Cliff helped me find them.

The store is always busy and it’s so difficult to find a knowledgeable worker. Today was my lucky day because Johanna the employee that helps with tools never left my side and got me what I need. I even learned something new from her. Checking out took 15 mins they need more cashiers but Wendy was a wonderful lady

THE BEST PRODUCTS AND THE CUSTOMER SERVICE IS SUPERB

Feather River Home Depot is the best location on the Central Valley hands down. I have occasion to visit them all, but I am in the feather River location probably 10 to 15 times a week. The staff there are extremely knowledgeable, friendly, and ready to help me with anything that I need, whether it be finding a single item or loading a large order of lumber and materials on my truck and trailer. I highly recommend this location. I get treated very well and will continue to take my business there

Great store well stocked, wonderful service and help. The most friendly and helpful group of employees you can ever ask for in a fast and busy store. Of all of the Home Depot Stores I been at they are #1. What can I say a wonderful experience every time.

NO customer service at all! I asked 3 associates to help me find an item and ALL 3 pointed me in the wrong aisle. NONE of those associates even bothered to assist me or help me find the item I needed. I am NEVER coming back to this store. The only reason I went to this branch is because it was close to where I was. NEVER AGAIN!!!!!

Most of the employees are great, but there are one or two that hate their jobs and show it to the customer. Benita was wonderful at the register. She had a very "can-do" attitude while helping me!

I find it clean and majority of the Employees are friendly, Plus its the nearest one from where I live.. Most of the time, I find the things that I need for my projects in this store more than the one on Hammer Ln...

Be careful if you present a coupon for a certain percentage off your total purchase amount that the cashier actually gives you that discount. I was not, despite presenting coupon and verbally telling cashier that I was giving her a 10% off coupon.

I FIND EASILY THE PRODUCT WHAT WAS IM LOOKING FOR .. IT SAVES MY TIME.

The customer service is absolutely terrible at this location. I was "helped" by an employee named Kardiere who was very, very rude from beginning to end. She had a HORRIBLE attitude. If you are a fan of decent customer service, don't shop at the Feather River Dr. store - you won't get it here.