Reviews for West Tallahassee #6374

Located and ordered the appliances I wanted in less than 15 minutes. Assistance was immediate and professional. Excellent Job!! Will shop there again .

What a treat to shop in this Home Depot -- everyone friendly and helpful. Sales staff, TOMMY, was very helpful and knew where everything was, that I came for. Cashier was friendly as well, and there was no waiting around for help.

A gentlemen named Victor B in electrical in this store always goes above and beyond in helpfulness. He is very friendly and will even walk you over to another dept of the store and help you there as well. He was there a year ago when I was working on my condo up there and he was a great help to me. I was delighted he was still there this year between condo leases, and was again, extremely helpful and very pleasant. I hope he will still be there a year from now when I need help again between leases!

It's nice to know that you can shop at a store where the employees don't mind helping out. It's a surprise to see a woman working over in the lumber department and more knowledgeable than some of the man that works in the department.

A refund was provided after a flooring issue. Art Sturgis, Manager, was very helpful. Our refund was greatly appreciated.

Horrible experience!! Do not use for flooring needs. Numerous issues with getting products on time, company postponing installation, sending installers who didn't know how to install carpet. I declined all products as I lost trust in Home Depot after so many problems. Then they gave me difficulty with my refund and charged me over $600 for returning the products, even though there is a 90 day return policy. Beware of this store. I used Home Depot for years for my home and rental properties, but no more!!

I was so impressed with the customer service on my most recent visit. The employees were friendly, knowledgeable and easily accessible (they were in the area)... I didn't have to search and find employees. It was one of the best buying experiences I have had in a very long time.

This is the only Home Depot I have visited where the associates actually run to help instead of playing hide-and-seek with you. I always look forward to my visit here.

Good reliable place. However, wood is not the best quality but this is an industry problem. Out of 3 2x4s you can use one. Helpful staff. Good prices.

If you offer a Military discount, then your store should honor that. I was denied a Military discount because I was going the last tool box that they had on the floor that had a dent and scratches on it. They told me since they already dropped it down 10% to sell it, they would not accept a Military discount. I could of went the other location and got a new one with a Military discount for the same price as the damaged one.

Store has been the best Home Depot I’ve been too! Short cashier Pamela was great at checking me out and making sure I had everything i needed

This Home Depot is a good place to shop for tools and materials, the employees will assist you to the end (check out).

This store is very clean, the bathrooms are beautiful and clean. The sales personnel are always friendly and helpful. The shelves are always stock with products. Excellent store to shop at.

Great store. Great employees. The employees are friendly and helpful unlike the other local home improvement store where they seem to hate their jobs. The managers do a great job here. The other home improvement store does not seem to have any management.

The staff and manger was very nice and helpful and got us what we needed.

Friendly helpful. Try to take care of your needs.

Customer service is very important to me and is often lacking at large "box" stores-however Don Little the Appliance Specialist was very helpful at a time when I was needing to make a prompt decision for a new refrigerator.

Great place and the staff is excellent!

Employees go out of their way to assist you!

Love this store! It's always clean and organized, and everyone here is so helpful and friendly. Special shout out to Paul, who recently helped with a countertop order, even carried my last minute purchases for me to my car late on a Friday evening. Such great service that is rare these days!

I often come to this store because I work at this end of town, as a facility tech I know what I need and the store is very easy to manuvre, employees need to be more talkative to customers and the college kids need to know that they need to work for homedepot and stay off there phones and talking among themselves and not helping people, there are a lot of people in this store that have been there for a long time and they will help out, the kids are there for there paycheck they seem like they can care less about Home Depot, I have seen good people leave there jobs because of these situations. Cheap labor is not always the way Home Depot .

This has a plenteous supply of product but need to hire more employees to assist their customers.

The store is very customer service oriented! They are always helpful, and go above and beyond to find a solution to problems that arise.

I found all the products I was looking for. I got the assistance I needed from 2 sales associates. They were very professional, knowledgeable and helpful. The store was neat, isles were clean and not cluttered. The associated were friendly and helpful. I was asked to come again, they made me feel very welcome and they appreciated my business.

Great Store. Great employees. I have gone to many Home Depot stores and this one is the best.

The best customer service a received greeter store 6374 she is great

The best customer a received was greeter name osiris she is the best!!!!

Great store all clean and neat

If you go to this store, ask for Victor Williams. He knows where stuff is. He'll take the time to show you where things are. He'll answer your questions. He's a nice guy. He's one of the most helpful folks I've ever met at Home Depot.

They help you to get what you really need. Not what you thought you needed. Good service.