Worst customer service I’ve ever experienced.
The Home Depot
Contact Us
Main:
(502)339-7909
Pro Desk:
(502)339-4730
Tool & Truck Rental:
(502)339-4724
Store Hours
- Mon-Sat: 6:00am - 9:00pm
- Sun: 8:00am - 8:00pm
See What's Happening in Your Store
Special Buy of the Day
- Buy Online Pick Up in Store
- Buy Online Deliver from Store
- Kitchen Showroom
- Expanded Flooring Showroom
- Home Depot Truck Rental
- Propane Exchange
- Tool Rental
- Large Equipment Rental
- Key Cutting
Nearby Stores
Did you know?
This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.
Store Details
Welcome to the Westport Home Depot in Louisville, KY. We're ready to assist with your DIY project.
No matter how complex your project may be, we're here to help you finish it. From Husky storage to closet organizers our associates will get you in and out. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.
At Home Depot, supporting the community is important to us. In 2018, The Home Depot Foundation pledged an additional $250 million to veteran causes taking the total commitment to half a billion by 2025. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly workshops for kids.
You can find us south of the intersection of I-265 and I-71, across from PetSmart and Party City, near E.P. Tom Sawyer State Park. We hope you'll stop by soon.
Sincerely,
The Westport Home Depot Store Team
How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.
What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
Is The Home Depot Westport hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.
Does The Home Depot Westport offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
- Buy Online and choose the "Store Pickup" option on the product page or in your cart.
- Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
- Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.
91%
Of Customers
Recommend This Store
325 of 357 reviews
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OTR
Worst customer service I’ve ever experienced.
October 17, 2020
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Wackersss
Clean store, friendly employees. Found what I was looking for within 5 min which was great.
October 14, 2020
Clean store, friendly employees. Found what I was looking for within 5 min which was great.
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WMS
The worst customer service experience I have ever had. The representative in the paint department...
October 10, 2020
The worst customer service experience I have ever had. The representative in the paint department was beyond rude and unhelpful. We will not be returning to this location.
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Scott
Went to purchase a Milwaukee 18ga brad nailer. Tools were locked up so employee unlocked and took...
October 09, 2020
Went to purchase a Milwaukee 18ga brad nailer. Tools were locked up so employee unlocked and took to the counter while I finished shopping. Got home and he had gave me a crown stapler instead of a brad nailer. So made the 76 mile round trip to exchange out for a brad nailer (partially my fault for not checking at the register it was the right item) Had another employee "assist" me my second time in the store. Asked for milwaukee 18ga brad nailer. Immediate response was don't got one. I said website says you have 2. Again don't got any 1 will be the display and the website numbers are never correct. I stated there were 2 boxes on the upper shelf but I couldn't tell what they were. Again nope don't have any 1 will be the display. At which point I pointed out there wasn't even one on display. He reluctantly went and got his ladder. My my my what was on the upper shelves but Milwaukee 18ga brad nailers.
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Echo2Services
People like Kelsi make this store worth visiting, even if it's just for some patch cable.
September 30, 2020
People like Kelsi make this store worth visiting, even if it's just for some patch cable.
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Yolanda
Some of the most kind and knowledgeable associates of any store I’ve shopped. COVID-19 safety me...
September 02, 2020
Some of the most kind and knowledgeable associates of any store I’ve shopped. COVID-19 safety measures in place and well stocked. Best Home Depot in Louisville
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Maryhurst
Tammy in appliances always goes above and beyond to help me with my purchases!
August 19, 2020
Tammy in appliances always goes above and beyond to help me with my purchases!
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DudeAbides
People were walking around without masks. I will not be going back until that is resolved.
August 11, 2020
People were walking around without masks. I will not be going back until that is resolved.
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