#1 Home Improvement Retailer

Willowbrook #6838

Store Details

Contact Us
Pro Service Desk(281)517-4402
Tool & Truck Rental(281)517-4408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12727 Fm 1960 West
Houston, TX 77065
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We're making shopping easier & safer during this difficult time.

StoreHeroCurbside ImageCurbside PickupOrder online and we'll bring your items out to your carLearn more

Nearby Stores

6800 Highway 6 North

Houston, TX 77084

3.64 mi

Pro Service Desk(281)855-5420

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

21530 State Highway 249

Houston, TX 77070

5.88 mi

Tool & Truck Rental(281)257-6077

Pro Service Desk(281)257-6074

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

17928 Spring Cypress Rd

Cypress, TX 77429

6.37 mi

Tool & Truck Rental(281)304-3408

Pro Service Desk(281)304-3402

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

Store Features

  • Expanded Appliance Showroom

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Expanded Flooring Showroom

  • Key Cutting

  • Large Equipment Rental

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at Home Depot

Did you know?
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This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
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LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
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The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details

Welcome to the Willowbrook Home Depot. It's a great day to get started on your next home improvement project.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for Hampton Bay patio sets or cleaning supplies we've got you covered. Our trained associates can help you find exactly what you need. Find the right product using our Home Depot product locator app – it displays a store map so you can ensure the item is in stock and know exactly where to find it. You can even use the barcode lookup to find detailed information on every item we carry.

At Home Depot, giving back is important to us and Team Depot, our associate-led volunteer force, embodies this core value. We're dedicated to serving veterans and aiding in disaster relief whenever the need arises. We are also dedicated to helping our customers get the job done right, with workshops to give you expert advice to complete your next home improvement project.

We're here to assist you in every step of your project. Drop by today and see what's new.

Your Willowbrook Hardware Store Team
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Do you have animatronic Halloween characters?
Yes, we carry many options of Halloween decor that move and make noise. Our Halloween animatronics bring eerie characters to life. Life-like moving creatures will be the talk of the neighborhood. For extra drama, use a fog machine or two to mask the animatronics until they start to move. You can become part of the scene by lurking in a Halloween costume and surprising unsuspecting trick-or-treaters.
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When are Kids Workshops available at my local Home Depot?
Kids Workshops are offered on the first Saturday of each month from 9am-noon. Registration for Kids Workshops isn't yet available, but kits are offered on a first-come, first-served basis, while supplies last.
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How do I check my Home Depot gift card balance?
The Home Depot gift cards are a popular choice during the Holiday season, with givers and doers that can be purchased in-store at our brick-and-mortar stores or online at homedepot.com. If you are a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.
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What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.
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Does The Home Depot Willowbrook offer curbside pickup?
We deliver curbside and you can order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.

Customer Store Reviews

  • 4.5
    out of 330 reviews
  • 92%recommend this product
92%
Of Customers
Recommend This Store
292 of 319 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (330)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 330 reviews
I used to LOVE this store and always got great service but lately the last 2 years it has gone DO...
I used to LOVE this store and always got great service but lately the last 2 years it has gone DOWN HILL horrifically. Either you can't find anyone to help you or you find someone who knows NOTHING about the department he is in - EXCEPT for Jeff in Electrical. I was so relieved to chat with someone like him I wanted to give him a hug. Please get the rest of your team to be like him and this store will begin to be like it once was.
by
  • Verified Purchase
Very good employees. They do not let you wander around the store without asking if they can help ...
Very good employees. They do not let you wander around the store without asking if they can help you find something. Checkout was a breeze.
by
  • Verified Purchase
  • Recommended
Favorite Location
This is my go to location/store anytime I am in need of DIY products. The staff is helpful and they always have a smile on their face. I was told that they now have a mobile app that shows you which aisle the product is located. I am happy to see that they have invested in this tool to assist consumers and provide a quicker/more efficient shopping experience.
by
    • Recommended
    Employees here are really friendly and helpful. Just unfortunately they did not have exactly what...
    Employees here are really friendly and helpful. Just unfortunately they did not have exactly what I was looking for, but it was easily overlooked with alternatives available.
    by
    • Verified Purchase
    • Recommended
    Excellent customer service
    Excellent customer service
    by
    • Verified Purchase
    This store is always clean, and the staff is very friendly. I've never stopped in and not been a...
    This store is always clean, and the staff is very friendly. I've never stopped in and not been able to find what i needed. In regards to COVID-19, they've really gone above and beyond to make sure customers and employees are safe in the store.
    by
    • Verified Purchase
    • Recommended
    This particular store is always very clean and well stocked with the products they sell. Additio...
    This particular store is always very clean and well stocked with the products they sell. Additionally, if you need assistance with something you cannot handle, the store employees are always willing to assist.
    by
    • Verified Purchase
    • Recommended
    The store is well stocked, clean and has superior service. Best stoe on our side of town. Would...
    The store is well stocked, clean and has superior service. Best stoe on our side of town. Would not go anywhere else.
    by
    • Verified Purchase
    • Recommended
    Great customer service from young ladies in appliances and flooring. They knew their products and...
    Great customer service from young ladies in appliances and flooring. They knew their products and were extremely helpful in what products would be best for me. Only issue was guy named Ricky he was extremely rude and seemed to not want the ladies in appliances to help me, he’d rather them do other things while he helped me even though I didn’t need his help and was fine with the help I was receiving. I thought perhaps was commission based but soon learned that’s not the case. Supervisor shouldn’t act that way in front of customers. Otherwise Store is clean and most employees were nice and seemed to enjoy their jobs.
    by
    • Verified Purchase
    • Recommended
    3 found this review helpful
    I had a great store experience. The Associates are always very friendly and helpful.
    This store was very clean, very organized and user friendly. I was assisted by more than one associate who was very knowledgeable about the products I was interested in. I was directed to another Home Depot that had the selection of items that I needed. I am very pleased with the service that was rendered during my visit to Home Depot.
    by
      • Recommended
      Showing 1-10 of 330 reviews