#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(931)968-0282

Store Hours

Mon-Sat:
7:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2965 Decherd Blvd

Winchester, TN 37398

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 267 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (267)
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Showing 1-30 of 267 reviews
Home repairs
The plumbing and cabinets departments have what you need so head on over
by
    • Recommended
    First time in store and will be back again!
    We were greeted by every associate that saw us and asked if we needed anything. Everyone was professional, friendly and helpful and we did not have to wait to check out. Our home improvement experience has been made better thanks to Home Depot!
    by
    • DIY
    • Recommended
    Super friendly and helpful staff!
    I'm renting a house that still has a fuse box and the cylindrical fuses that controlled my dryer went out. I had no idea if anyone sold them around here, but I went into Home Depot to get some help. I took the fuses, and the unit they fit into, in with me. I was greeted at the door by a warm friendly smile and "Hello, Welcome to Home Depot! Some weather we're having, isn't it?!" I didn't catch her name, but she had shoulder length blonde hair, petite and super friendly. Made me feel right at home. When she realized that I might need help beyond her expertise, she found another gentleman associate that lead me right to the fuses and even showed me how to put them in and disposed of my old ones. We were talking about how we couldn't wait for gardening season to start and he lead me to a great deal on some seed starter kits. Then, I went to check out, the cashier, another lovely young lady, met me near the registers, took my items and carried them to the counter for me and checked me out. She also alerted me to the survey before I left. Everyone that was working there thanked me for shopping at Home Depot. What a great bunch!
    by
    • DIY
    • Recommended
    Appliance
    Very helpful people at this store!!! Store prices are very resonable great location
    by
      • Recommended
      very comfortable store to shop
      great place and helpful folks - Always easy to shop
      by
      • Recommended
      Customer Review
      Extremely satisfied with service. Fast and efficient service in all areas.
      by
        • Recommended
        Great Customer Service!!
        Your associates were extremely helpful and eager to help without hesitation answered all of our questions and set us up for what we needed. A great experience and would recommend anyone to the store.
        by
          • Recommended
          Great experience
          The store was clean and plenty of people to help us very friendly
          by
            • Recommended
            Very friendly store!
            The associates are extremely helpful and very knowledgeable about the products in their departments. Checkout is made as easy as possible and extra registers are opened if somebody (me in this case) arrives at checkout with two over-flowing carts so that others do not have to wait for us to be checked out. It is a small store, so stock and quantities are sometimes limited.
            by
            • DIY
            • Recommended
            love this store!
            This store is kept very clean and well organized. All associates are friendly and helpful.
            by
              • Recommended
              Very Helpful
              The store associates were clearly into their nightly stocking mode when I entered the store but they told me to take as much time as I needed. Not only were they friendly to the late shopper that I am, they were extremely helpful and stayed with me to get the electrical supplies I needed even though I am very much an amateur and didn't know everything I was looking for.
              by
                • Recommended
                Service
                They are very helpful and knowledgeable very polite and helpful
                by
                  • Recommended
                  Great store
                  The store had just what I was looking for in stock at a great sale price. Store personnel helped me load it in my car and were very polite and helpful and showed appreciation for my patronage.
                  by
                  • DIY
                  • Recommended
                  Amazing check out experience
                  This store is such a pleasant place to shop in. The employees are all helpful and so knowledgeable of everything. Unlike other places in town, you can definitely get the customer service experience you deserve at this Winchester Home Depot.
                  by
                    • Recommended
                    Best Home Depot I've ever visited
                    This is our favorite Home Depot around ,employees are always helpful and Management knows just what kind of advice to give when we have a question that I need answered by someone other than an employee. Very sadden by the fact that we no longer get to use our fuel points due to Home depot gas station closed.every penny counts in this day and time.
                    by
                    • DIY
                    • Recommended
                    Enjoy shopping at this store!
                    Store is always clean and well organized, employees are always helpful!
                    by
                    • DIY
                    • Recommended
                    I love this store! The employees always greet me at the door and ask if there is anything I need assistance with.
                    This store is always clean! Always bright! It's a smaller Home Depot but you wouldn't think so. They offer many things that a larger store has. The associates are always helpful in loading my truck with mulch etc. It's an easy store to get to know where things are.
                    by
                    • DIY
                    • Recommended
                    Great Store Exprience
                    I went to purchase a live Christmas Tree. I had called several other stores in my area looking and they were all sold out. When I called the Home Depot store the associate was very knowledgeable about the number of trees he had remaining and at each price point. I came right away and purchased my tree. I appreciated that they cut the bottom off the tree for me, and also trimmed some of the lower limbs so it would fit in my tree stand. He was very friendly. He smiled the whole time he was working on my tree and the customer that he had before me. I really enjoyed my shopping trip to Home Depot that day. They saved Christmas for my kids!!!!!
                    by
                      • Recommended
                      Love this store. Very friendly.
                      Was very pleased with my visit there had everything I needed.
                      by
                        • Recommended
                        great service
                        Very good service the man that helped me looked all over the store for the product I went for to find out they were pulled grim the floor because of black friday
                        by
                          • Recommended
                          Home Depot
                          I Love this store!!! Best place for all your upgrade needs...
                          by
                            • Recommended
                            Great Sales Associate - Crystal!
                            Best sales associate I have ever had at a Home Depot!
                            by
                              • Recommended
                              Good overall experience
                              Very helpful in paint department, service desk very helpful, cashier very friendly helpful.
                              by
                              • DIY
                              • Recommended
                              great
                              i go to home depot all the time. great service great locationlocation. all together great.
                              by
                                • Recommended
                                Great store experience
                                The sales associate, Ronnie Riddle, helped me find all the products I needed and even got them to check out and my car for me, which was extremely appreciated.
                                by
                                • DIY
                                • Recommended
                                One of the best building supply stores.
                                This is the best building supply store I have visited. Neat, clean and well organized. Availability of associates is far better than competitive stores. Associates are courteous and knowledgeable. Prices are very competitive. Selection of products is better than others. I need to travel considerably further to shop at this Home Depot, but the trip is worth it.
                                by
                                • DIY
                                • Recommended
                                Home Depot Had Just What We Wanted
                                Our deep freeze was on the blink, and we were concerned that our fruit and vegetables from our summer garden would soon ruin. We went on line this morning and researched the freezer section at Home Depot, Lowes, and Sears. After looking at size, price, and features on line, we decided to go to Home Depot. We were looking for a 20 cubic foot, frost free upright with a good led light and found exactly what we wanted at Home Depot. We received a 10% discount and free delivery. Our freezer will be delivered this Saturday. We like to shop locally so our tax money will be used in our county. We had a great shopping experience today with excellent customer service at Home Depot! Bob and Janie Turpin
                                by
                                • Recommended
                                Friendly and knowledgeable help
                                Store was really clean. I was asked by someone stocking shelves. They stop what they were doing to see if I needed help.
                                by
                                • DIY
                                • Recommended
                                Great to Shop at this Store
                                Easy in and out. Store Associates always greet you with a smile and/or hello.
                                by
                                • DIY
                                • Recommended
                                Best Associate Ever
                                Same associate greeted me when entering the store, asked could she help direct me to the item I was looking for, told her what I was looking for and she told me exactly where to go. Found the item with no trouble, surprised at the price, was thinking about ordering from Amazon and found the price at HD about 40% cheaper. Same associate checked me out. Great shopping experience, great associate.
                                by
                                • DIY
                                • Recommended
                                Showing 1-30 of 267 reviews

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