Worcester,MA #2684

4.5

out of 5

92% of customers recommend this store
Rating Breakdown
5
(263)
4
(56)
3
(10)
2
(10)
1
(19)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
The Home Depot
Contact Us
Main: (508)852-6260
Pro Desk: (508)854-2364
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
130 Gold Star Blvd
Worcester, MA 01606

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

4.50 mi
  • 530 Turnpike Road
  • Shrewsbury, MA 01545
8.14 mi
  • 779 Washington Street
  • Auburn, MA 01501
12.69 mi
  • 99 Sutton Avenue
  • Oxford, MA 01540

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Worcester, MA, Home Depot. Thank you for choosing us to help with all of your home improvement needs.

No matter how complex your project may be, we're here to help you finish it. From tools to appliances our team will get you in and out. You can buy online and ship to store using our product locator app.

At Home Depot, getting involved in our community is important to us. We support multiple events around the city as well as Veterans Inc. We also offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly workshops for kids.

You can find us west of the intersection of I-190 and I-290, just south of Greendale Mall, a few miles from the Worcester Art Museum. Drop by today and see what's new.

Your Worcester, MA Hardware Store Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Worcester, MA hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Worcester, MA offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.5

out of 5

358 reviews
5
(263)
4
(56)
3
(10)
2
(10)
1
(19)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
92% Of Customers
Recommend This Store 324 of 352 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Store was clean pretty busy too. Only thing I had trouble getting out of the store most of the ai...

4.0

out of 5

Store was clean pretty busy too. Only thing I had trouble getting out of the store most of the aisles were closed off seeing I haven't been in this home depot store in a while I had to keep back tracking to find an exit the aisles that were good to exit was full of stuff to maneuver around

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Clean, organized, and Pro Desk is always very helpful. It's nice to deal with people that are wil...

5.0

out of 5

Clean, organized, and Pro Desk is always very helpful. It's nice to deal with people that are willing to share their knowledge about ways the customer can save money. They are more concerned more about building a relationship than making a sale.

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On 9/7/20 I entered the home depot around 2:45 pm wearing black shorts and a black t shirt. I ask...

1.0

out of 5

On 9/7/20 I entered the home depot around 2:45 pm wearing black shorts and a black t shirt. I asked the 2 employees in the lumber dept if they had anymore 1x6x8 boards since the rack was empty. I explained that according to the internet they had over 200 in stock. Devin explained that they did not have any and you cannot go by what it says online. Devin explained that it is the managers fault for not fixing the inventory. Devin then went back to unpacking something else with Michael, without ever attempting to locate the product that I requested. Within 1 minute I found the product myself the next aisle over. Sku ending in 770, pallet of 224 boards. I approached Devin and Michael and asked if either of the could use a forklift. They asked “why, what do you need?” I again explained that I needed the 1x6x8s that they have over 200 of. They asked..” oh, you found them?” I explained yup pallet is the next aisle over and I pointed to it. You could actually see it from where we were standing through the racks. I explained sku ends in 770 labelled as 224 boards. They said ok we will find someone to get it down. They both walked toward the back of the store together because apparently it takes 2 people to find 1 person and the aisle will magically close itself off for safety. I went over to pick out a door win millwork. A short while later i could hear a fork truck running. I returned to the lumber dept. I observed Devin and Michael open up the aisles and escort the forklift driver out of the aisle that the 1x6x8 pine board pallet was in. The pallet was not on the ground in that aisle so I went to look where it is supposed to be on the shelf the next aisle over. It also was not there. I returned to the 2x main lumber aisle and discovered the pallet I wanted to still be in the overhead storage. I saw Michael walking away. I yelled toward him,” hey what happened?” Michael said what do you mean? I said my pallet is still up top. Michael said “oh did he take down the wrong one” now there were no new pallets on the ground of this aisle. Period. I said i saw you just open this aisle and drive the forktruck away without getting my pallet. Devin was walking back toward us. Michael went to Devin and explained “he (me the customer) wants to know why we didnt get the pallet. Devin explained to me” ya we dont have any of those” I said are you kidding me? I found them for you and showed you exactly where it was with the sku number and the labelled quantity, you closed down the aisles, brought the fork truck in and didnt do anything” they said “ ohh um we will get somebody to take it down. I said “ yup thats what you said 20 minutes again. I then asked Michael to get me the manager because these 2 did not know how to do there jobs. Michael explained to me that they do know how to do there jobs just refuse to do it. As a former Home Depot employee, I could never imagine treating a customer this way. They told me they did not have the product and the online inventory was over 200 pieces off because the manager didnt fix it. They explained thos without ever attempting to look for it. I found the product myself and showed them where it was. They got help. Shut down the aisles and still never got my product. Devin again lied to my face snd told me that they did not have the product in stock, after I showed him where it was. He at least said it in my direction. Hard to tell if he was looking at me or not. Devin has an extremely unprofessional appearance wearing a winter hat and sunglasses indoors in the summer. I assume it helps him In avoiding the “customer service” portion of his job. After a 45 minute ordeal of being lied to by the laziest employees I have ever seen, I finally got my product and cashed out at the register at 3:39pm with a very nice cashier named Angela. In the mean time, I did speak with the ASM on duty about the situation. This was the biggest disregard for doing ones job I have ever seen. Pull the cameras and read this review. You will find it to be 100% accurate. Unprofessional attitude and appearance displaying nothing but laziness. How many lost sales have these 2 created by simply blowing off customers. They attempted to blow me off twice, even after I showed them exactly where it was they still told me they did not have any. Its amazing these 2 still have a job. There are no other professions where you can act like this. 2 young kids who have no idea what responsibility or work ethic are.

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Too many customers allowed at the same time. Staff looks tired and overwhelmed therefore not frie...

2.0

out of 5

Too many customers allowed at the same time. Staff looks tired and overwhelmed therefore not friendly. Hand sanitizers not visible for customer to use. Carts don’t look sanitize as you have to get them from the parking lot clearly touched by thousands of people. More improvement can make this store a good place to shop!

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Assistance you need? Check. Products you need? Check. Priced right? Check. No one else gets three...

5.0

out of 5

Assistance you need? Check. Products you need? Check. Priced right? Check. No one else gets three checks. Got to go to Home Depot!

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Store was clean. Staff was attentive and cashier was very friendly and helpful.

4.0

out of 5

Store was clean. Staff was attentive and cashier was very friendly and helpful.

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If your ever in the need for some real good help with a good project ( i redid my deck) look for ...

5.0

out of 5

If your ever in the need for some real good help with a good project ( i redid my deck) look for Savannah or Amanda at the pro counter for help. Both extremely helpful, knowledgeable and very friendly

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Freddie is a great associate, very helpful and will take the time to talk to you about what you a...

4.0

out of 5

Freddie is a great associate, very helpful and will take the time to talk to you about what you are purchasing. He also checked on the price of specials for me. The store let a customer walk in without a mask, this is unsafe. No mask, no entry.

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