Reviews for Worcester #2684

I was happy with my shopping experience at this location. The salesperson went above and beyond to help me find what I was looking for and came with me to ensure I found it. He was happy to help me, and it showed. Thanks for an excellent shopping experience.

very impressed. nice store

The Worcester Home Depot has some very polite, friendly and professional employees and one of them is Damon. He treated me as if he was the owner of Home Depot. He helped me finding what I needed from 3 different depts.

Brenda at checkout is wonderful she has helped me at lest twice

Great store always good results, I always shop here even when the parking is better elsewhere

Tammy, Mike and Will very helpful, they got me what I needed immediately and even helped me load it , good teamwork, very impressive

The customer service at this store is wonderful. In a world where this seems to be a lost art, it is refreshing to have employees who are professional and willing to go above and beyond.

Showed up late at the end of a long day hoping to resolve an issue I'd spent way to much time on the phone dealing with already. Met a young kid named Spazz who turned it all around and had me out the door a happy customer. Very professional guy Thanks for everything.

Any questions they have always had the right answer.

garden center kept closed on a nice sunday in september we checked at 9 am and 3 pm

I've always been happy with the Worcester MA Store. I understand that you are remodeling that is why i gave you a good rather than excellent

Great store. Busy parking lot. A bit unsafe for pedestrians.

We were very impressed that what we needed we could purchase. Additionally, we were treated with respect by the workers.

In my entire life I have never experienced such a bad customer service. I really hope that this is just an isolated case and not all of the other associates have the same arrogance. I am a PRO member after spending hundreds of thousands at home depot it is the first time that I felt like I don’t belong to that place. Everything because of one of the associate at appliance department named Zay/Zach.

I’m a regular and am always welcomed with smiles :)

Jauue helped me out at the customer service section, She is professional, nice and awesome person.

Am very happy about my shopping in the store

We went in looking for an air conditioner. Best stocked store in my City with the best prices and rebate information. Great employees, helpful without being pushy.

Always love that Mike and Steve take an interest, answer questions and help out. Good vibes like it should be.

Tracy went out of her way to make sure that I get what I needed

The customer service we receive from the managers Steve and Alec are unbelievable. They go above and beyond their job description. They are friendly, professional and cares about the customers. Thanks!!

Store seems well-managed. It is usually clean (including restrooms) and organized, even though it is vey busy most of the time. I'd prefer more actual cashiers and fewer 'Do It Yourself' checkout lanes, but otherwise it a decent shopping experience.

Went to this store approx 8pm to purchase a washer and dryer. A nice young man named 'Paul' attempted to help find me an associate for the appliance area. After being unable to locate anyone he offered to call the Mgr. He did call the Mgr 'Steve' and inform him of my intent. Mgr replied ' I'm busy now and don't have time'

I shop at Home Depot at Gold Star Blvd. frequently. I find what I need each time and get good advice from the employees. Just this week I was given good advice in the paint department and appreciated it.

I purchased peel and stick floor tiles and was advised which would be best for my project. Berlic, in the flooring department, helped me and was very knowledgeable.

I visited the Worcester, MA store in an attempt to find a plumbing part needed to finish a faucet install. “Bob” in plumbing went out and of his way to assist me. His service included taking a phone call from my husband, examining pictures sent via text and coming to understand the part that was needed. He was courteous, patient (it took a while to figure out and find what was needed) and knowledgeable and should be commended. On this particular day there was also a greeter who was extremely friendly and who I encountered again later at the self checkout. She had a friendly and helpful personality. I am sorry that I did not get her name as she should be commended as well. Good employees have good management aiding them and this store obviously has it all. Overall an extremely satisfactory customer experience for me.

Nobody tried to scurry away when they saw me coming! They actually approached me.

Employees are always willing to help at this store. Kudos to Robert who helped me at the register today! He did an awesome job!

Received excellent assistance from Home Depot employee, as usual, in the purchase of a Dyson air purifier. Having contractors in the house, no matter how much the tried to minimize the dust, it's always there. The air purifier has been outstanding!