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23 in. Electric Log Set with Heater

$13529
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  • Instantly retrofit a fireplace by adding flame effect and heat
  • Suitable for most masonry and pre-fabricated fireplaces
  • Works with or without heater
  • View More Details
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Product Details

Instantly retrofit your existing fireplace by adding both flame effect and heat with this Pleasant Hearth electric insert. Energy efficient LED technology powers this log set, and it's easily installed by plugging into any 120 Volt outlet. Add instant ambiance to your fireplace and heat a room up to 400-sq ft at the same time. Remote control included.
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Specifications

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Questions & Answers

92Questions
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Q:How big of a room does it heat up, in square footage
by|Jan 17, 2022
2 Answers
Answer This Question

A:  Hello, this unit heats a room up to approximately 400-sq ft. If you need additional assistance, we're happy to help! Just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html - GHP Group

by|Jan 18, 2022

    A:  We have in a master bedroom fireplace. Room is pretty big @ 24’ x16’. Not the only source of heat- we have radiator but adds nice warmth on cold winter day 

    by|Jan 24, 2022
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      Q:hi there! Absolutely love this but remote does not work (tested battery and its fine). Can i get another one sent to me?
      by|Jan 13, 2022
      2 Answers
      Answer This Question

      A:  I can't answer whether the company will replace the remote if defective. I would try another battery, and also verify the Infrared "eye" (sensor) is not blocked or being obstructed on the unit when you aim the remote at the heater.

      by|Jan 13, 2022

        A:  Hi Jamie, we are so sorry to hear about your remote! Our customer service team would be happy to provide technical assistance and parts support, just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

        by|Jan 13, 2022
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          Q:Can this be used in a wood stove insert in a masonry fireplace
          by|Dec 10, 2021
          1 Answer
          Answer This Question

          A:  Hello, our Installation Guide under "Info & Guides" on this product's page has specific instructions stating where this item can and cannot be used as well as other safety information. Should you need any additional information please feel free to give us a call at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

          by|Dec 13, 2021
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            Q:Can I replace an existing fireplace insert with a new insert
            by|Nov 27, 2021
            1 Answer
            Answer This Question

            A:  Hello, this unit has very specific safety clearances and installation instructions that must be followed at all times. These can be found in the user manual located under "Guides and Info" on the product page. Our customer service team would also be happy to provide install and technical assistance, just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

            by|Nov 30, 2021
              Showing 1-4 of 92
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              Customer Reviews

              4.3 out of 5
              (321)
              • 4.3
                out of 321 reviews
              • 85%recommend this product
              Filter by:
              Showing 1-10 of 321 reviews
              Yes, it’s been working great. It is the right size...
              Yes, it’s been working great. It is the right size to get the air flow. We both loved to burn wood! As we’re getting older Are sinuses couldn’t take it any longer. This is a great option
              by
                Perfect Fix!!
                Our Dimplex fireplace insert could not be fixed. So we removed the glass and the log set, put a black tile under this new one and replaced the black frame over the front of it. It actually looks better and functions better than the original one. Love it!
                by
                • Verified Purchase
                • Recommended
                Looks and feels very good
                It has a humming sound as the fans run but I love this product. It’s very calming in the background. I stuck it into my wood burning fireplace and kept it on top of the grate. Looks really nice. Very happy with the purchase.
                by
                • Verified Purchase
                • Recommended
                Good purchase
                It's great as expected. Beautiful in my old wood fireplace. Much cheaper than a converter. Although, doesn't give much heat as I thought. Overall, it adds warmth to my space aesthetically.
                by
                • Verified Purchase
                • Recommended
                I want to give it a 5 star because it looks beautiful! Better than I imagined. It also heats the ...
                I want to give it a 5 star because it looks beautiful! Better than I imagined. It also heats the room well. Sadly the reason I am giving it only 4 is because after using it for a week for 2 hours a night (mostly just the fireplace lights not the heater) it has started making a pretty noticeable noise when on. Fingers crossed it doesn’t get worse because I love having it on at night. And we have only had it for a few weeks.
                by
                • Verified Purchase
                Satisfied customers!
                Fits perfectly in our fireplace. Looks great and throws adequate heat. The delivery was quick and arrived in perfect condition. And the price is right! We have been using it for at least 3 months and are very satisfied with this product! We highly recommend this product!
                by
                • Verified Purchase
                • Recommended
                Great fireplace insert . Does exactly like it is described . Love the ambience light it gives by ...
                Great fireplace insert . Does exactly like it is described . Love the ambience light it gives by a switch of the button . Super quiet and when using the heater can only hear the fan but not loud . I recommend this , you won’t be sorry . Very well packaged and delivered promptly
                by
                • Verified Purchase
                • Recommended
                1 found this review helpful
                We put it in our living room fireplace because we didn't want to deal with wood and ashes anymore...
                We put it in our living room fireplace because we didn't want to deal with wood and ashes anymore and it looks great. Much more realistic than other brands. However, it does not give off quite as much heat as we had hoped for. We will probably get another for one of the smaller rooms.
                by
                • Verified Purchase
                • Recommended
                A "GREAT" look and feel for our large bedroom Fully assembled. adjustable heat is great, low nois...
                A "GREAT" look and feel for our large bedroom Fully assembled. adjustable heat is great, low noise, and the looks of real flame at night!
                by
                • DIY
                • Verified Purchase
                • Recommended
                1 found this review helpful
                Very easy to install We love it...
                Very easy to install We love it
                by
                • Verified Purchase
                Showing 1-10 of 321 reviews

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                Log Size (In.)23232022
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