27.5 in. D-Handle Poly Grain Scoop Shovel

A:  We would like to apologize for your experience. Please contact our call center at 1-800-874-0008 or email us at help@ames.com to report any current issues with your product so they can be resolved.

A:  https://www.ames.com/resources/warranty/ If you have a claim under this warranty, please email the following information to help@ames.com; Product brand, part number, explanation of broken or missing parts, receipt showing place of purchase and date of purchase, images of the damaged Product, image of the Product label with warranty visible (if applicable), your home address and phone number. The documents will be reviewed, and a response will be emailed back after review. Please allow 2 – 4 weeks for a response.

A:  As a customer, I can't answer this question directly. My impression is that they probably do not. Try calling your local Home Depot.

A:  The manufacturer's website does not indicate replacement parts for the scoop.

A:  It's plastic

A:  I don't know, 3 questions regarding "is this shovel good for ____" doesn't seem like that many questions. Maybe people are buying on-line and don't have the opportunity to try the shovel in person, so they don't have a good sense of how heavy it is, or how large. But I'm glad you asked, because I happen to have one of these shovels that broke, and in reading through the other questions, I saw that the Ames representative posted "Warranties are covered in store at your local Home Depot.". I was thinking I would need to mail my shovel somewhere to make a warranty claim, which would probably cost more than buying a new shovel! So, thanks!

A:  LOL - I was thinking the same thing. It ain’t rocket science people!!!

A:  Don't know, but this is the best snow shovel that I have ever used.

A:  Yes. It obviously works better if their dry but is good all around. U use it to shovel mulch off my trailer.

A:  I use it for chocolate chips.

A:  Yes, these are primarily used for wood chips, grain, salt, caustics such as lime & fertilizer

A:  No, get the aluminum shovel for wood chips.

A:  Yes. Any lightweight loose material.

A:  Yes