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Store SKU #646661

Emergency Battery Backup Sump Pump System

$15400
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  • 24-hour-a-day monitoring of pump, power and battery conditions
  • Dual micro-reed float switch ensures pump turns on when needed
  • If power goes out, battery backup pump kicks in, keeping you dry
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Price:
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Product Overview

The Basement Watchdog Emergency battery backup sump pump system can be easily installed in either a normal sized or narrow sump pit and automatically begins pumping during power outages, when the main pump fails or when water flow exceeds the capacity of the main pump. Its unique 24 hour a day monitoring system sounds an alarm when maintenance is needed, or a problem arises. A display panel indicator light will identify the cause of the alarm and the proper corrective action. The dual float switch provides double the protection and will activate the backup pump when either float is raised.
  • Pumps 2,000 GPH at 0 ft. of lift and 1,000 GPH at 10 ft. of lift
  • User-friendly control panel monitors pump, power and battery conditions 24 hours a day and provides visual and audible alarms to describe what to do for easy maintenance
  • Dual float switch provides 2 times the protection
  • Provides days of intermittent pumping power on a single battery charge
  • Fluid sensor monitors fluid level of the battery
  • Compatible with both wet cell and maintenance-free AGM batteries
  • Automatic 0.4 Amp charger
  • Compact pump can be installed even in small or narrow sump pits
  • Detailed instructions with over 90 pictures walk you through the simple installation process
  • Free lifetime technical support
  • Includes control unit with a dual float switch, a battery fluid level sensor, pump with a 1-1/2 in. PVC pipe adapter, battery box and charger (battery not included - sold separately)
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Info & Guides

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Ratings
(185)
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(1)
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Voltage12vNo Voltage12v12v
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Specifications

Dimensions

Product Depth (in.)
4.5
Product Height (in.)
6.5
Product Width (in.)
8.5

Details

Amperage (amps)
6.5
Battery Life (hours)
50 h
Battery Type Required
12-volt
Discharge Flow @ 0 ft. (gallons/hour)
2000
Discharge Flow @ 0 ft. (gallons/min)
33
Discharge Flow @ 10 ft. (gallons/hour)
1000
Discharge Flow @ 10 ft. (gallons/min)
17
Housing Material
Thermoplastic
Impeller Material
Non-corrosive ABS
Included
Control Box,Hardware,Pump Hookup
Number of Batteries Required
1
Pack Size
1
Power Type
Battery Powered
Product Weight (lb.)
3.5
Returnable
90-Day
Voltage
12v

Warranty / Certifications

Certifications and Listings
UL Listed
Manufacturer Warranty
2 Year Limited

Questions & Answers

Typical questions asked about products:

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Customer Reviews

  • 3.9
    out of 185 reviews
  • 74% recommend this product
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Showing 1-30 of 185 reviews
Purchased the unit in March of 2018 and less than 3 months later I get these two warnings: 1. Che...
Purchased the unit in March of 2018 and less than 3 months later I get these two warnings: 1. Check the circuit breaker and plugs or replace charger. 2. Terminals corroded or battery defective. Clean terminals or replace battery. Worst part is the alarm you cannot silence in case above. I had to use my car battery charger b/c the unit received in picture did not work. Once I got the battery fully charged it did not fix the issue. Called customer service and they sent out a new AC adapter but at this point I'm so frustrated I just returned the Backup Sump Pump and get my money back. Customer service was not great after hitting option 3. Did not appreciate the fact that they had no record of my product registration on file. I told them I still have the confirmation email received from the day I bought and registered the product.
by
    8 people found this helpful
    This product was really easy to install and works great! Even if I was not a plumber the directi...
    This product was really easy to install and works great! Even if I was not a plumber the directions and pictures make everything so clear to understand. You may need a few extra parts depending on your sump size however, the different possible configurations as well as detailed parts list are all in the directions. The monitor is very informative in that if the backup sump is activated it lets you know visually and audibly (if you want) so that you know if your main pump did not operate. I would highly recommend this product because the monitor also informs you of the condition of the battery as long as you purchase the "watchdog" battery which I did and also highly recommend.
    by
    • Verified Purchase
    • Recommended
    5 people found this helpful
    I installed an earlier model of the watchdog approx. 16 years ago and have used it several times ...
    I installed an earlier model of the watchdog approx. 16 years ago and have used it several times over the years. That unit failed to operate during our recent 3 day power outage but it was probably due to my lack of maintenance to the battery in the past few years. There was only one unit left in town, that I could find, and I ordered it online for pickup in the morning. The new unit was easy to install, despite having to fill the new battery with acid, and i had the backup running in a few hours. Power came back on 10 hours later but the emergency pump saved me 10 hours of bailing by hand.
    by
    • Verified Purchase
    • Recommended
    4 people found this helpful
    This is a decent backup unit. We live in an area with a lot of water, and our sump stays pretty b...
    This is a decent backup unit. We live in an area with a lot of water, and our sump stays pretty busy. I installed this about two years ago, and it's done very well so far. Power outages, pump failures, and even in a flood when my sump pump couldn't keep up, this ran and kept the sump low and my basement dry. The unit is smaller, the emergency float switch takes some adjusting, and the beeping can get a little annoying, and I wish it had some more advanced features, but overall it has been a good product for us. If it ever needs replaced, I will likely purchase the same brand, but check out the larger unit, and possibly look into WiFi capability.
    by
      • Recommended
      2 people found this helpful
      It surprised me...
      I bought the equivalent of this pump at the Home Depot in 2003. I live in an area that has a lot of groundwater...my 1/2 hp primary pump runs every 10 mins during peak flow, approx 40 gals per min @ 8' head (lift). I always thought if the main pump went out, this thing would be dead in 1/2 a day at best. In 2006, we had a horrendous ice storm here, some areas without power for over 10 days. This pump ran faithfully every 5-10 mins (using a 2 year old 925 cca boat deep cycle battery), and was still running when the power came back on after almost 4 days! It truly surprised me for a product in the entry level range. I attribute this partially to: 1. a careful installation with special routing to keep the discharge lift under 5' (I cheated and went directly through the foundation wall into a storm sewer, rather than up-and-over the foundation), and 2. A good battery. But be sensible folks- know what your primary main pump capacity is, the lift, and how much it is pumping (hint: check the charts at your primary pump manufacturer web site, then charts at the basement watchdog site). That will tell you if this pump can handle it. If your primary pump runs nonstop during storms, 1. its probably too small, and 2. you better plan on multiple backups, or something else with high capacity. And by the way, although the battery is not included, most Home Depots DO carry 2 models of the dry battery and also the acid to be added, the benefit here is a truly "new" battery, which can be serviced (not sealed), and accepts the voltage probe (although the unit will still function with the probe). The higher the amps of the battery, the longer it will pump, and the more you will pay. If the HD doesn't have it, you could also consider a serviceable deep cycle marine battery. After almost 10 years of service, 4 batteries, and multiple power failures without mishap, I have decided to get a new one...you guessed it...this one again. One welcome improvement is the fact that the alarm can now be switched off during an event, and the float switch is now redundant (2 floats). Advice? 1. Keep the discharge pipe completely separate (after all this IS an emergency system) from other plumbing and as LOW as possible. 2. test the system regularly and expect to change out the battery every 2-3 years (don't forget you can recharge the battery from your car in a pinch or even use the car's battery in a real emergency). 3. try to mount the pump with support UNDER the pump. I had a neighbor with this exact model and their basement DID flood...our investigation found that the installing plumber hung the pump by the discharge pipe which cracked the base housing, so the pump ran but did nothing. 4. Be sensible and make sure this pump has the capacity you need...you can even call their tech support- I have found them to be very helpful- the system will only be as good as the installation. I hope you have the same good luck I have had with this pump.
      by
      • Pro
      • Recommended
      144 people found this helpful
      Sump pump could pump the water out from basement....
      Sump pump could pump the water out from basement.
      by
      Response from WatchdogSep 21, 2021
      If you are encountering any problems with this system, I would recommend contacting our customer support team at 800-991-0466, option 3 to troubleshoot the issue and find a solution. We are available to take incoming calls from 9am - 5pm CT Monday through Friday.
        This product needs a new title...or sub-title. We needed a sump pump & I misunderstood the title ...
        This product needs a new title...or sub-title. We needed a sump pump & I misunderstood the title thinking it was the pump with a backup electrical pump as well. It is NOT! It is only a backup for electrical failures. So that's what it should say! It had to be returned. It wasn't helpful that the kid working that dept thought it was what I was looking for also.
        by
        Response from WatchdogJul 19, 2021
        Sorry if the description wasn't clear and caused any confusion. We actually do have a system that does what your describing as having both a primary and backup pump. That is called our Combination system model #CITE-33 which is also available through Home Depot. For more information call our service team at 800-991-0466 option 3.
        • Verified Purchase
        Our plumber has not been here to install it at...
        Our plumber has not been here to install it at this time.
        by
        Response from WatchdogJun 28, 2021
        Thank you for purchasing our product. If you should have any questions or require any assistance in the future, please contact our customer support team at 800-991-0466, option 3. We are available to take incoming calls from 9am – 5pm CT Monday through Friday.
        • Verified Purchase
        Very solid backup
        Using it to backup a 1/2 HP pump and i am pumping straight up close to 10 ft, then about 50 yards horizontally. Where my main pump takes a minute or 2 to drain the pit, this is probably 4 or 5 mins which is great and exactly what i was hoping. Very solid backup and not hard to set up.
        by
        • Verified Purchase
        • Recommended
        This was very easy to setup and use. It pumps more water than I thought it would. I am using it...
        This was very easy to setup and use. It pumps more water than I thought it would. I am using it to pump water from a storage tank.
        by
        • Verified Purchase
        • Recommended
        Works well with exception of having to add hole for...
        Works well with exception of having to add hole for to prevent air lock
        by
        • Verified Purchase
        This was a replacement because our old one got completely...
        This was a replacement because our old one got completely submerged in flood water. But I'll tell you that little pump did its best to keep up until it went completely under. We replaced it with the same one because we were so happy with the quality. Having a battery backup is the key.
        by
        • Verified Purchase
        Had the watch dog emergency back up battery sump pump...
        Had the watch dog emergency back up battery sump pump installed by licensed plumbers and unit works great.
        by
        • Verified Purchase
        Exactly what I needed rite in the store...
        Exactly what I needed rite in the store
        by
        • Verified Purchase
        No battery in the battery box it is just a...
        No battery in the battery box it is just a cover (rip off for this price)
        by
        Response from WatchdogJan 14, 2021
        We manufacture many different batteries that can be used with this system. The batteries are sold separately so that you may choose which one is the best fit for your application. For more information, please contact our customer support team at 800-991-0466, option 3. We are available to take incoming calls from 9am - 5pm CT Monday through Friday.
        • Verified Purchase
        Delivery was quick and worked as expected...
        Delivery was quick and worked as expected
        by
        • Verified Purchase
        Excellent Product as of now. If you have any capability...
        Excellent Product as of now. If you have any capability at all with tools/Plumbing, the install was very easy. Literally lost power 7 hours after install, Pump worked great. If you travel a lot, this is a product that is necessary.
        by
        • Verified Purchase
        I installed per the instructions, and now the system is...
        I installed per the instructions, and now the system is operational. Tested during a very heavy rain storm of several inches. Works as advertised. Definitely recommend.
        by
        • Verified Purchase
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        great product! straight forward installation....
        great product! straight forward installation.
        by
        • Verified Purchase
        No more worrying when power goes off...
        No more worrying when power goes off
        by
        • Verified Purchase
        Second one in nearly 20years. Lasted a long time. Definitely would recommend.
        Second one in nearly 20years. Lasted a long time. Definitely would recommend.
        by
        Response from WatchdogOct 15, 2020
        Thanks for the positive feedback Jimmy! We hope this next system will protect your Basement for many years to come.
        • Verified Purchase
        Get the mx free battery for this system. The...
        Get the mx free battery for this system. The money you save by getting the standard battery is not worth it considering what is required to add acid to the standard battery.
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        I purchased this as a replacement of the watch dog backup sump pump that I'd had for 8 years. I ...
        I purchased this as a replacement of the watch dog backup sump pump that I'd had for 8 years. I recommend this backup sump pump system. I've never gotten water in my basement when there is a power outage and the primary pump can't do it's job.
        by
        • Verified Purchase
        • Recommended
        by
        • Verified Purchase
        its required. everyone should have 1.
        its required. everyone should have 1.
        by
        • Verified Purchase
        • Recommended
        Could never get to work
        Bought the watchdog and had alarms. Bought a second battery and still have alarms. I have zero confidence in the product.
        by
        Response from WatchdogAug 4, 2020
        We are sorry to hear your having problems with this system. I would recommend contacting our customer support team at 800-991-0466, option 3 to let us know which red warning lights are on so we can assist you with this. We are available to take incoming calls from 9am - 5pm CT Monday through Friday.
          Showing 1-30 of 185 reviews