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Internet #205397929

Model #12327

Store SKU #1002658826

1,500 sq. ft. Pellet Stove with 40 lb. Hopper and Auto Ignition

  • Easy to clean without disassembly-no hidden chambers
  • 5 feed rates and blower speeds
  • Economical high/low limit switches
  • See More Details

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Product Overview

Fireplace fuel type
Mount type needed for this fireplace
Fireplace Warranty
Product dimensions, width.
Product dimensions, height.
Product dimensions, depth.
Reinvent the way you heat your home with Castle's Serenity wood pellet stove and new smart controller. The Serenity features a 24-hour programmable controller for each day of the week that has the ability to cycle on and off and adjust to a built-in thermostat depending on when heat is needed. The smart controller allows you to choose manual, thermostat and weekly operational modes to heat your home on your schedule. As with any Castle Pellet Stove, you'll experience affordability, style and practicality. Its space-saving shape and attractive design will make it a welcomed addition to any room. With the new smart controller, heating your home efficiently on your terms has never been easier.

Info & Guides

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Name1,500 sq. ft. Pellet Stove with 40 lb. Hopper and Auto IgnitionWiseway 2,000 sq. ft. 40,000 BTU Non Electric Gravity Fed Pellet StoveHP61-Charcoal Pellet Stove 3,000 sq. ft. EPA Certified with Programmable ThermostatHP22 Pellet Stove 2800 sq ft EPA Certified in Black
Price
Ratings
(361)
(63)
(70)
(99)
Area Heated (Sq. Ft.)1500.00020003000 ft²2800 ft²
FeaturesAdjustable Thermostat,Adjustable feed rate,Air Wash System,Rear heat shield,Side heat shieldAdjustable feed rate,Rear heat shield,Side heat shieldAdjustable Flame Height,Adjustable Thermostat,Air Wash System,Ash Drawer,Mobile home approved,Programmable Thermostat,Rear heat shield,Side heat shieldAdjustable Thermostat,Adjustable feed rate,Air Wash System,Ash Drawer,Mobile home approved,Programmable Thermostat,Rear heat shield,Side heat shield
MaterialIronSteelStainless SteelStainless Steel
IncludedHopper,No Additional Items IncludedHopper,No Additional Items IncludedBlower,Hopper,Remote ControlBlower,Hopper,Remote Control
View ProductView ProductView ProductView Product

Specifications

Dimensions

Assembled Depth (in.)
23.75 in
Assembled Height (in.)
34 in
Assembled Width (in.)
18.25 in
Firebox Depth (in.)
8.74
Firebox Height (in.)
33.39
Firebox Width (in.)
17.83

Details

Area Heated (Sq. Ft.)
1500.000
Assembly Required
Yes
Color Family
Black
Features
Adjustable Thermostat,Adjustable feed rate,Air Wash System,Rear heat shield,Side heat shield
Heat Output (BTU/hour)
31960
Hopper Capacity (lb.)
40
Included
Hopper,No Additional Items Included
Indoor/Outdoor
Indoor
Material
Iron
Product Weight (lb.)
186
Returnable
90-Day
Style
Classic,Cottage,Farmhouse
Total BTU
31960

Warranty / Certifications

Certifications and Listings
EPA Approved
Manufacturer Warranty
One Year Limited Warranty

Questions & Answers

243Questions23Answers

Thermostat

Asked by Richard March 15, 2021
3
Answers

Contact Customer Service to discuss your specific set up. They can be reached at 800-345-6007 option 1, then option 2.

Does the Castle Model #12327 qualify for the 2021 Tax Credit ?

Asked by Darryl March 4, 2021
3
Answers

No this doesn't.

How long will 40 lbs of pellets Heat

Asked by Marsha February 20, 2021
2
Answers

This will depend on your settings. On average, you will 18-20 hours of burning on a 40 lb bag of pellets.

Just installed and was on for a few hours. Now it is no longer feeding. What should I do? It is b...

Asked by Kitcat February 12, 2021
4
Answers

Start over in manual position turn stove to lowest position check auger through the dionistic system make sure pot is clean door is locked an you have vacuum sounds like it overheated

What is the efficiency?

Asked by JC January 27, 2021
1
Answer

Call customer service to discuss the variables. They are available at 800-345-6007 option 1, then option 2.

How many hours after filling the hopper will it heat?

Asked by Sam January 22, 2021
3
Answers

On the lowest setting you could expect 22 hours. The higher the setting, the more pellets it will use.

What is the firing rate at low fire? BTU'S per hour approx.

Asked by Interested January 18, 2021
1
Answer

BTU INPUT/OUTPUT 31,960 BTU / 9,575-22,226 BTU

Can this 'dumb' stove be made 'smart'?? When the power is cut (or shut off on a smart plug), wil...

Asked by Richter January 15, 2021
2
Answers

I'll elaborate a little more on what I'm trying to accomplish here; a 'smart plug' is plugged into a standard outlet and connects to a wifi network and can be turned on or off remotely through the web using a compatible app on your mobile phone. The stove is plugged into this smart plug, so, power can be turned on or off from the smart plug, thus cutting or restoring power to the stove. I would like to be able to turn the stove on before I get home, but, not on any set schedule or day. I want the schedule to be completely controllable. So, if the stove is running and I turn the power off on the smart plug and later turn power back on from the smart plug, will the stove 'remember' it was running when the power was shut off and automatically come back on, or, does it have to be manually turned back on again from the stove remote or the control panel? My guess is that it probably won't work if it was in the "manual" or "thermostat" mode, however, I think it might work if it was in the "schedule" mode and automatically come back on when the next scheduled "on" interval starts. Anyone know if this scenario might work?

What is the lowest temperature setting for the thermostat? 40°?

Asked by Jeff January 8, 2021
1
Answer

The stove will heat a large room on the lowest setting depending on the weather and condition of the room 40 degrees should be no problem unless you are heating a large room I think the stove will keep any normal space well above 40

How long will it heat with 40lbs in hopper?

Asked by Larry January 7, 2021
3
Answers

Up to 22 hours on the lowest setting.

1,500 sq. ft. Pellet Stove with 40 lb. Hopper and Auto Ignition - page 2

Customer Reviews

  • 4.2
    out of 361 reviews
  • 84% recommend this product
Filter by:
Showing 1-10 of 361 reviews
This stove works great! Set the temperature and it maintains it all night. You can add pellets as...
This stove works great! Set the temperature and it maintains it all night. You can add pellets as needed without turning it off. A wonderful product abd great price. We have a small area to heat, 1200 sq feet so not sure how it would work on larger areas, but we love it!
by Storage
Response from Ardisam, Inc.Jun 4, 2021
Thank you for your feedback and outstanding rating. We are glad to hear you are happy with your Castle Stove. If you need any assistance, please send email to info@ardisam.com or contact Customer Service at 800-345-6007 option 1, then option 2, Monday through Friday from 8 a.m. - 4:30 p.m. Central time. Ardiasm
Excellent heating
We bought this pellet stove about a year ago. It does an exception job at heating our 1100 sq ft home. I have had a little setting the controls so that it turns off and on at a certain temperature, but I believe I just need to read the instructions again. Bottom line, it’s a beautiful unit and performs excellent. We get compliments all the time on the warmth and beauty of this stove.
by Michelle
Response from Ardisam, Inc.Feb 25, 2021
Thank you for your feedback and outstanding rating! We appreciate your business and are glad you are happy with your product. If you need any assistance, please feel free to go to www.castlestoves.com. Have a great day! Ardiasm
Looks nice, narrow foot print on floor, but is constantly not working. No fun in middle of night...
Looks nice, narrow foot print on floor, but is constantly not working. No fun in middle of night cold trying to reset/ trying to restart system (installed 1 month ago). I was going to buy 2 of these. I’m glad I didn’t. For my second stove I bought other model which was more expensive and another brand works perfectly. (Bought on same order). Now I have a useless stove....... do not buy!!
by PAmountaineer
Response from Ardisam, Inc.Jan 28, 2021
It may be something as simple as a setting, or it could be that a part is not working properly. You would want to contact customer service to speak with a stove technician to help determine what the issue is. Call 800-345-6007 option 1, then option 2. Ardiasm
Fabulous, easy to instal and run. This Castle 1,500 sq. ft. Pellet Stove with 40 lb. Hopper and A...
Fabulous, easy to instal and run. This Castle 1,500 sq. ft. Pellet Stove with 40 lb. Hopper and Auto Ignition is easy to run, well designed and even has a remote. Very efficient, plenty of heat for all our big house.
by jeremy
Response from Ardisam, Inc.Jan 28, 2021
Thank you for your feedback, we are glad to hear you are happy with your Castle Stove. Ardiasm
Disappointing
Does put out a lot of heat but unfortunately The mechanism that feeds the pellets to the. Fire box or auger jams up a lot. Can’t understand why If pellets are still in the hopper . It happen 3 x on the first day also Still producing a terrible smell . Is it the unit breaking in? Is it the paint gassing out ? What ever it is still smells terrible I’m not sure I can recommend from my experience Sorry
by Ra2021
Response from Ardisam, Inc.Dec 16, 2020
Thank you for your feedback. We are sorry you are having trouble operating your Castle Serenity Stove. The smell is from the paint burning off, very common, and will disappear after a few uses, depending on how often you run the stove. If you are having issues operating the stove, you will want to contact Customer Service at 800-345-6007 option 1, then option 2 right away. They are always happy to assist you. Ardiasm
1 person found this helpful
What is not to Love
This pellet stove is just perfect. They sure have come a long way. My favorite part is the auto ignition of fire. In the morning I turn the stove on before I make coffee....by the time I am done it is lit and already warming my home. The heat exchange is awesome from this stove. Don't let the size fool you. It burns all brands of pellets we put the test too. The stove also responds well upping the temperature fast. So happy we decided to try a pellet stove again and extremely happy we made the right choice in a Castle stove. It's heavy. Home Depot got it in our truck. You'll need at least three strong bodies getting it into your home. I love this stove! My cats do too.
by Teri
Response from Ardisam, Inc.Nov 11, 2020
Thank you for your feedback and outstanding rating. We are glad to know you are happy with your Castle stove. Enjoy your colder weather outside while nice and warm inside. Contact us if you should need any assistance at 800-345-6007, option 1, then option 2. Ardiasm
5 people found this helpful
Great Quality, Great Price .... fabulous value
This Castle Pellet Stove is AWESOME. Our old pellet stove died, and after a lot of debate, my wife and I decided upon this model from reading reviews and checking a range of models in stores and online. A perfect result. It was easy to set up. It is excellent quality, and importantly worked from the start, with no messing around. Easy installation instructions, easy installation, great controls, and it gets a 5 star rating from both of us. Minimum assembly, more time was taken unpacking it from its excellent packaging. Highly recommended for houses or rooms of up to 1500 square feet.
by Jeremy
Response from Ardisam, Inc.Nov 3, 2020
Thank you for your feedback and outstanding rating. We are glad to hear you are happy with your Castle Stove. Please contact us if you should need any assistance. Ardiasm
1 person found this helpful
Working nicely...
Working nicely
by STEVEN
Response from Ardisam, Inc.Oct 29, 2020
Thank you for your outstanding rating. We are glad to hear you are happy with your Castle Stove. Please contact us if you need any assistance. Ardiasm
I love it. It works great easy to keep clean with the big ash pan.
I love it. It works great easy to keep clean with the big ash pan.
by DMD
Response from Ardisam, Inc.Apr 3, 2020
Thank you for your feedback and outstanding rating! We appreciate your business and are glad you are happy with your product. If you need any assistance, please feel free to go to www.castlestoves.com. Have a great day! Ardiasm
5 people found this helpful
Castle 1,500 sq. ft. Pellet Stove with 40 lb. Hopper and Auto Ignition was easy to install, its b...
Castle 1,500 sq. ft. Pellet Stove with 40 lb. Hopper and Auto Ignition was easy to install, its been run for a month work great in my 1500 sqft garage. I work in my garage every day so I just set the weekly timer on the stove and the garage is 72 when I come down in the morning.
by Garage
Response from Ardisam, Inc.Feb 5, 2020
Thank you for your outstanding rating! We appreciate your business and are glad you are happy with your product. If you need any assistance, please feel free to go to www.castlestoves.com. Have a great day! Ardiasm
4 people found this helpful
Showing 1-10 of 361 reviews