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Internet # 311243726

Model # XHD23L

Store SKU # 1004956871

Multi-Fire XHD 23 in. Built-in Electric Fireplace Firebox with Logs in Black

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  • Customize your LED flames with a variety of colors and effects
  • Suitable for heating up to 1000 sq. ft. of space
  • Stays cool to the touch, making it safe for kids and pets
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Product Details

About This Product

With a thin, black glass surround revealing flames that are vivid day or night, the Multi-Fire XHD invites you to get cozy by the fire. Customize the flames and create the perfect atmosphere by adjusting the LED lighting with the remote control or built-in touch controls. With safe and powerful ceramic heater warming up to 1,000 sq. ft. the Multi-Fire XHD is the ideal way to add comfort and ambiance to any room.

Highlights

  • High-contrast flames feature improved brightness and character for a dazzling, lifelike effect
  • Flame and lights use brilliant, low-energy LEDs that require zero maintenance
  • Multi-flame technology allows you to adjust the speed of the flame to create the perfect atmosphere to suit your mood or room
  • Simply plug into any standard household outlet for instant ambiance
  • Settings and temperature display are hidden when not in use
  • Choose from a variety of brilliant color themes or cycle through a range of colors using the custom mode, freezing on the hue of your choice
  • Built-in timer: set for up to 8-hours
  • Cool-touch glass: glass remains cool making it safe for children and pets in any location
  • Powerful fan-forced heater features a safe, ceramic element that provides on-demand heat for up to 1,000 sq. ft.
  • Click here for more information on Electronic Recycling Programs
  • Return Policy
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 311243726

Model # XHD23L

Store SKU # 1004956871

Specifications

Dimensions

Front Product Height (in.)

20.5

Front Product Width (in.)

23

Product Depth (in.)

7.5 in

Rear Product Height (in.)

20.5

Rear Product Width (in.)

23

Details

Amperage (A)

120 A

Area Heated (sq. ft.)

1000 sq ft

Color Family

Black

Features

Adjustable Flame Brightness, Adjustable Flame Colors

Heat Output (BTU/hour)

5118

Included

Firebox, Remote Control

Indoor/Outdoor

Indoor

Material

Stainless Steel

Pack Size

1

Power Connection

Plug-In

Product Weight (lb.)

23 lb

Returnable

90-Day

Style

Classic

Total BTU (Btu)

5118 Btu

Voltage (V)

120 V

Wattage (W)

1500 W

Warranty / Certifications

Certifications and Listings

cUL Listed

Manufacturer Warranty

1 year limited warranty

Questions & Answers

38Questions
caret
Q:I have a gas fireplace and was wondering if this would fit into where my current gas fireplace is?
by|Sep 25, 2023
1 Answer
Answer This Question

A:  Hi Nanna, It will depend on your opening. The XHD23 will need an opening that is 21 1/2 inches wide by 20 high and 8 deep. Glen Dimplex Americas Customer Experience Team.

by|Sep 26, 2023
    caret
    Q:does it come with a remote
    by|Feb 20, 2023
    1 Answer
    Answer This Question

    A:  HI Janny, Yes this unit comes with a remote. Glen Dimplex Americas Customer Experience Team

    by|Feb 21, 2023
      caret
      Q:Does this heater come with the log unit or do we need to purchase those separately? I see a separate log unit suggested to be purchased.
      by|Jan 18, 2023
      1 Answer
      Answer This Question

      A:  Hi Lester, What you see in the picture is what you get. We also have one that is just crystals but that is an XHD23G as this is an XHD23L. Glen Dimplex Americas Customer Experience Team

      by|Jan 19, 2023
        caret
        Q:Does this have a vent on it that cannot be covered? If yes, where is the vent?
        by|Dec 15, 2022
        1 Answer
        Answer This Question

        A:  Hi Samantha, The heat comes from the front of the unit. You will need to install this in an opening as per the manual to allow airflow. Glen Dimplex Americas Customer Experience Team

        by|Dec 16, 2022
          Showing 1-4 of 38

          Customer Reviews

          4.6 out of 5

          • 4.6 out of 59 reviews
          • 95% recommend this product
          Filter by:
          Showing 1-10 of 59 reviews
          Perfect!
          Very nice..my insert for my electric fireplace stopped working. Didn't want to throw away the fireplace itself so I bought this insert..Fits the opening very well. This insert is very quiet and I love the different color settings.
          by
          Response from DimplexCustomerServiceOct 18, 2021
          Good Day,

          Thank you for this review !! We are happy that you are satisfied with the product

          Glen Dimplex Americas Customer Experience Team DimplexCustomerService
          • Verified Purchase
          • Recommended
          Nice Looking, great options, great support
          I really like this fireplace. I’ve had it for about a year now and we’ve used it a lot. My wife especially loves that we can use it without the heat on warmer days just for the ambiance. What really won me over about it though was Dimplex support. With all the use we’ve put it through, we had to replace the flicker rod and an LED strip inside. Both times, Dimplex was helpful, apologetic, and sent the parts out along with the service manual right away. The second time I called they even answered me on Christmas Eve and got me taken care of! FYI - I tried to post a video, because I know how much I wantes to see a video of it when I was shopping, but the Home Depot app wouldn’t let me post a video.
          by
          Response from DimplexCustomerServiceJan 26, 2021
          Good Day,

          We appreciate your great review and are very happy you are satisfied with the product you purchased !!

          Glen Dimplex Americas Customer Experience Team DimplexCustomerService
            • Recommended
            Very quiet, love the flame and color options. Wish there was fan speed options. It does heat nice...
            Very quiet, love the flame and color options. Wish there was fan speed options. It does heat nicely. Easy to install. So far very happy with it. We've had it for 2 weeks.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            This fireplace is incredibly realistic! I would highly recommend it to anyone who is looking for ...
            This fireplace is incredibly realistic! I would highly recommend it to anyone who is looking for a fireplace that appears to be gas logs. The only thing that's missing is the crackling but I've taken care of that by having my Alexa play fireplace sounds. Works great!
            by
            • Verified Purchase
            • Recommended
            4 found this review helpful
            by
            • Verified Purchase
            The fire box was very easy to install and looks...
            The fire box was very easy to install and looks great!
            by
            Response from DimplexCustomerServiceApr 13, 2023
            HI Kelly,

            Thank you for taking the time to let us know and we appreciate you. Glen Dimplex Americas Customer Experience Team DimplexCustomerService
            • Verified Purchase
            Heats great, beautiful flame, easy setup. Compared to other...
            Heats great, beautiful flame, easy setup. Compared to other inserts...great value.
            by
            • Verified Purchase
            Works great and provides a little heat...
            Works great and provides a little heat
            by
            • Verified Purchase
            The fireplace was every thing they said it would be...
            The fireplace was every thing they said it would be ..I would recommend it to anyone!!
            by
            • Verified Purchase
            Electric fireplace
            Love it! Makes for a comfy living room.
            by
            Response from DimplexCustomerServiceJan 4, 2023
            Hi Oldemiller,
            Thanks for the stars, we love it too! Glen Dimplex Americas Customer Experience Team DimplexCustomerService
            • Verified Purchase
            Showing 1-10 of 59 reviews

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            Features

            Adjustable Flame Brightness, Adjustable Flame Colors

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