1.6 cu. ft. Over the Range Microwave in Black

A:  Hi there - thank you for reaching out to us. To better answer your question about services, please contact our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. They can either answer your question or transfer you to your local store to answer your specific question. -- We hope to hear from you soon. Have a great one. - Pablo@GEA

A:  Hi there - we appreciate you reaching out to us. We checked the information for the model you listed, and we can confirm that both of our models could fit in the same space. Please double check your cabinet depth (overhead and to the sides), as our microwaves call for a 13" maximum depth, and this wasn't a requirement for your previous unit. Also, keep in mind that the features and performance on our microwaves might be different (and better) compared to your current unit. -- Please let us know if there are other questions or concerns we can assist you with. Take care. - Pablo@GEA

A:  Hi - We're so glad that you're interested in this great microwave! We know it will make a wonderful addition to your home. GE Appliances evaluates the safety of materials and chemicals used in GE brand appliances through our hazardous substances management process. We have voluntarily decided to identify, reduce and eliminate to the extent possible materials of concern from our appliance products and parts, even when not required by regulation. We do not comment specifically on product content, which is confidential, however our processes help ensure that all GE Appliance products meet applicable hazardous substances requirements and our own product safety and environmental standards. Please reach out to us if you have additional questions. -Kacie@GEA

A:  Hello - We appreciate your interest in our OTR Microwave! Great question. Venting is required due to safety, and it helps the cooling of this unit. This microwave comes setup for recirculating purposes. No extra kit is required. Your first charcoal filter will also be included and the item number is JX81D for when it needs to be replaced. If you wish to change the venting type, you may view page 11 of the Installation Guide here: https://images.thdstatic.com/catalog/pdfImages/5f/5f6435f3-4645-4bf9-8081-d713bc10b944.pdf. -- We hope this helps! We're always here if you need anything. Take care, Shayla@GEA